--- title: "Reffem Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Reffem Software - reviews, pricing plans, popular comparisons to other Reference Check products and more." source_url: "https://www.capterra.com/p/10034241/Reffem/" page_type: "product" language: "en" --- # Reffem Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Reffem ## What is Reffem? Reffem is an AI-powered reference-checking platform that replaces slow, manual phone calls with fast, consistent, on-demand interviews. Instead of chasing down references, scheduling calls, and taking notes, Reffem’s AI interviewer handles the entire process automatically — calling references 24/7, asking structured questions, probing for clarification, and generating a detailed, insight-rich report within minutes of the conversation. By combining natural, human-sounding calls with advanced analysis of tone, sentiment, and content, Reffem gives hiring teams a deeper, more objective understanding of every candidate. You get clear summaries, skill assessments, verbatim quotes, and full transcripts — without spending a single hour on the phone. Reffem helps companies hire smarter, faster, and more confidently by turning reference checks from a time-consuming chore into a competitive advantage. ## What is Reffem used for? [Reference Check](https://www.capterra.com/reference-check-software/)[Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $179 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reffem?[Manage this product listing](https://www.g2.com/products/reffem/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reffem 0.0 VS. [5.0 (9)](https://www.capterra.com/p/10022202/Sales-Ask/#reviews) Starting Price $179 Flat Rate, Per Month Starting Price $160 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (809) Value For Money 0.0 (0) Value For Money 5.0 (734) Customer Service 0.0 (0) Customer Service 5.0 (738) ## Reffem alternatives Highest Rated [Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276054/Fathom/) [Dialpad AI Sales Center](https://www.capterra.com/p/10019327/Dialpad-AI-Sales-Center/) [0.0](https://www.capterra.com/p/10019327/Dialpad-AI-Sales-Center/#reviews) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019327/Dialpad-AI-Sales-Center/) [Blip](https://www.capterra.com/p/10028873/Blip/) [0.0](https://www.capterra.com/p/10028873/Blip/#reviews) Starting price $750.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10028873/Blip/) [Apollo.io](https://www.capterra.com/p/158696/Apollo/) [4.5 (398)](https://www.capterra.com/p/158696/Apollo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158696/Apollo/) ## FAQs about Reffem Overview ### What company size and specific industries is Reffem built for? Reffem is designed for recruiters, hiring managers, HR professionals, and talent acquisition specialists across small businesses, mid-market companies, and enterprise organizations. It suits any industry that needs support with hiring and talent acquisition, including teams focused on recruiting and workforce management. Features and Usability ### What are the key features of Reffem? Reffem offers AI and machine learning features for call analysis, along with automatic transcription and call recording. It also includes natural language processing for text interpretation, sentiment analysis for evaluating tone, and reporting and statistics for tracking communication data across calls. Pricing ### How much does it cost and what fees or limitations are included? Reffem starts at $179 per month for the Starter plan with 25 reference call credits. Professional costs $499 per month for 125 credits, and Business costs $899 per month for 300 reference calls. A free trial is available. Starter includes AI-powered reference calls, detailed reports, and email support. Getting Started and Support ### What training and onboarding options does Reffem offer? Reffem provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation gives written reference material for features and steps, and videos offer self-paced visual learning. Getting Started and Support ### What customer support options does Reffem offer? Reffem provides email/help desk support and a knowledge base for customer assistance. These channels give users a place to submit questions and find self-service guidance. No reviewer feedback about support quality is available, so experience with response times or helpfulness cannot be described. ## Features AI summary Based on 483 Reference Check reviews Capterra data shows that buyers of conversation intelligence software rank the following features as their top priorities: - **Automatic Transcription** (**70%** of reviewers rated this feature as critical) - **Call Recording** (**60%**) - **Natural Language Processing** (**64%**) Reffem supports all three of the features reviewers value most: **Automatic Transcription**, **Call Recording**, and **Natural Language Processing**. Together, these capabilities help businesses capture conversations accurately, review calls in detail, and uncover insights from spoken interactions, allowing teams to improve coaching, track customer needs, and make better sales and support decisions. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automatic Transcription Use AI to convert voice into text automatically Call Recording Record the audio of phone conversations for quality assurance purposes Natural Language Processing Process and analyze human language in text or audio form Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Sentiment Analysis Categorize emotions expressed and identify if they are positive, negative or neutral Reffem 6 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automatic Transcription: Use AI to convert voice into text automatically - Call Recording: Record the audio of phone conversations for quality assurance purposes - Natural Language Processing: Process and analyze human language in text or audio form - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10034241/Reffem/pricing/) Starter $179.00 Flat Rate,Per Month It includes: - AI-powered reference calls - Detailed reports - Email support Professional $499.00 Flat Rate,Per Month It includes: - Everything in Starter - Priority support - ATP integrations Business $899.00 Flat Rate,Per Month It includes: - Everything in Professional - Advanced analytics - Optional White Labeling ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.