# Reffem Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Reffem Software - reviews, pricing plans, popular comparisons to other Conversation Intelligence products and more. Source: https://www.capterra.com/p/10034241/Reffem --- # Reffem Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Reffem ## What is Reffem? Reffem is an AI-powered reference-checking platform that replaces slow, manual phone calls with fast, consistent, on-demand interviews. Instead of chasing down references, scheduling calls, and taking notes, Reffem’s AI interviewer handles the entire process automatically — calling references 24/7, asking structured questions, probing for clarification, and generating a detailed, insight-rich report within minutes of the conversation. By combining natural, human-sounding calls with advanced analysis of tone, sentiment, and content, Reffem gives hiring teams a deeper, more objective understanding of every candidate. You get clear summaries, skill assessments, verbatim quotes, and full transcripts — without spending a single hour on the phone. Reffem helps companies hire smarter, faster, and more confidently by turning reference checks from a time-consuming chore into a competitive advantage. ## What is Reffem used for? [Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $179 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reffem?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.reffem.com&name=Reffem) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reffem 0.0 VS. [5.0 (7)](https://www.capterra.com/p/10022202/Sales-Ask/#reviews) Starting Price $179 Flat Rate, Per Month Starting Price $160 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (735) Value For Money 0.0 (0) Value For Money 5.0 (715) Customer Service 0.0 (0) Customer Service 5.0 (648) ## Reffem alternatives [Fireflies](https://www.capterra.com/p/197037/Fireflies/) [4.9 (735)](https://www.capterra.com/p/197037/Fireflies/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197037/Fireflies/) [Kickscale](https://www.capterra.com/p/10005863/Kickscale/) [4.9 (14)](https://www.capterra.com/p/10005863/Kickscale/#reviews) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10005863/Kickscale/) [Gong.io](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) [Apollo.io](https://www.capterra.com/p/158696/Apollo/) [4.5 (395)](https://www.capterra.com/p/158696/Apollo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158696/Apollo/) ## FAQs about Reffem Overview ### What company size and specific industries is Reffem built for? Reffem is designed for small, mid-sized, and enterprise organizations that need support from recruiters, hiring managers, HR professionals, and talent acquisition specialists. It fits businesses across industries that manage hiring and workforce planning, especially teams focused on recruitment and internal HR operations. Features and Usability ### What are the key features of Reffem? Reffem includes AI/Machine Learning, Automatic Transcription, Call Recording, Natural Language Processing, Sentiment Analysis, and Reporting & Statistics. These features support audio capture, speech-to-text conversion, language analysis, emotion detection, and performance reporting for call and conversation data. Pricing ### How much does it cost and what fees or limitations are included? Reffem starts at $179 per month for the Starter plan with 25 reference call credits. The Professional plan costs $499 per month for 125 credits, and the Business plan is $899 per month for 300 calls. A free trial is available, with no other fees listed. Getting Started and Support ### What training and onboarding options does Reffem offer? Reffem provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and Q&A, documentation gives written reference material for step-by-step review, and videos offer self-paced demonstrations of features and common workflows. Getting Started and Support ### What customer support options does Reffem offer? Reffem provides email/help desk support and a knowledge base. These channels give users a direct way to request help and a self-serve place to look up guidance and common questions. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automatic Transcription Use AI to convert voice into text automatically Call Recording Record the audio of phone conversations for quality assurance purposes Natural Language Processing Process and analyze human language in text or audio form Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Reffem 6 features Software program that continuously adjusts its behavior based on observed data Use AI to convert voice into text automatically Record the audio of phone conversations for quality assurance purposes Process and analyze human language in text or audio form Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral ## Pricing Free Trial Starter $179.00 Flat Rate,Per Month It includes: - AI-powered reference calls - Detailed reports - Email support Professional $499.00 Flat Rate,Per Month It includes: - Everything in Starter - Priority support - ATP integrations Business $899.00 Flat Rate,Per Month It includes: - Everything in Professional - Advanced analytics - Optional White Labeling ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.