--- title: "Uservox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Uservox Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10034261/Uservox/" page_type: "product" language: "en" --- # Uservox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Uservox ## What is Uservox? Uservox is an AI-powered customer support and lead qualification platform that streamlines business communications. Its intelligent voice agents engage customers, qualify leads, and update CRM records in real-time. These AI agents handle complex inquiries, automate repetitive tasks, and provide instant responses. The platform features multilingual support, automated lead qualification, and appointment scheduling capabilities. Uservox integrates with CRMs, ticketing systems, IVRs, and databases, automatically updating records. Supporting multiple languages and dialects, the platform ensures natural, accessible interactions. Businesses can maintain continuous operation with Uservox's AI-driven communication solutions. ## What is Uservox used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Uservox?[Manage this product listing](https://www.g2.com/products/uservox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Uservox 0.0 VS. [### Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (589) Value For Money 0.0 (0) Value For Money 4.5 (509) Customer Service 0.0 (0) Customer Service 4.6 (500) ## Uservox alternatives [Grok](https://www.capterra.com/p/10050837/Grok/) [4.0 (1)](https://www.capterra.com/p/10050837/Grok/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10050837/Grok/) [Sobot Nexus](https://www.capterra.com/p/10025756/Sobot/) [4.9 (118)](https://www.capterra.com/p/10025756/Sobot/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025756/Sobot/) Highest Rated [ThunderPhone](https://www.capterra.com/p/10181539/ThunderPhone/) [5.0 (1)](https://www.capterra.com/p/10181539/ThunderPhone/#reviews) Starting price $0.02 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10181539/ThunderPhone/) [vChat](https://www.capterra.com/p/10011811/vChat/) [0.0](https://www.capterra.com/p/10011811/vChat/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011811/vChat/) ## FAQs about Uservox Overview ### What company size and specific industries is Uservox built for? Uservox is designed for businesses in the automobile dealership, e-commerce, banking, insurance, and telecom sectors. The description does not specify company size, so the product appears aimed at organizations of any size within these industries that need a customer feedback or engagement tool. Features and Usability ### What are the key features of Uservox? Uservox offers AI Copilot, AI Survey Builder, and Conversational AI Interviewer for automated data collection and interview workflows. Core capabilities also include Adaptive Follow-Up, Lead Qualification, CRM, and Scheduling, plus Conversation Intelligence, Sentiment Analysis, Reporting/Analytics, Sales Activity Management, Multimedia Support, and Voice. Getting Started and Support ### What training and onboarding options does Uservox offer? Uservox provides live online training to help teams get started. This format supports guided setup and walkthroughs with an instructor in a remote session, allowing users to review features and ask questions during the training. Getting Started and Support ### What customer support options does Uservox offer? Uservox provides Email/Help Desk and FAQ/Forum support. These channels give users a direct way to submit questions and a self-service place to look up common issues. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed here. ## Features AI summary Based on 1,170 Chatbot reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating conversational AI platform software: - **Chatbot** (**56%** of reviewers rated this feature as critical) - **Activity Dashboard** (**45%**) - **Lead Capture** (**58%**) Uservox is positioned around other conversational AI capabilities in its feature set. Its available tools are geared toward managing customer interactions and supporting communication workflows, giving teams a way to handle conversations more consistently, keep service processes organized, and maintain visibility into user communication needs across channels. Adaptive Follow-Up Enable autonomous follow-up questioning based on participant responses through adaptive conversation flows AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data AI Survey Builder Utilize AI to automate survey creation, question generation, or interview moderation with minimal human intervention Conversational AI Interviewer Employ NLP or speech recognition to conduct conversational interviews and analyze open-ended responses automatically CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Uservox 11 features ### All Features - Adaptive Follow-Up: Enable autonomous follow-up questioning based on participant responses through adaptive conversation flows - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Survey Builder: Utilize AI to automate survey creation, question generation, or interview moderation with minimal human intervention - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Conversational AI Interviewer: Employ NLP or speech recognition to conduct conversational interviews and analyze open-ended responses automatically - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Multimedia Support: Supports various file formats - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Voice: Make and receive calls directly in the application. Track and record calls for analysis. --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.