--- title: "viral.app Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about viral.app Software - reviews, pricing plans, popular comparisons to other UGC Platform products and more." source_url: "https://www.capterra.com/p/10034301/viral-app/" page_type: "product" language: "en" --- # viral.app Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) viral.app ## What is viral.app? viral.app helps teams run performance UGC programs from tracking to payout review. Teams can add public TikTok, Instagram Reels, YouTube Shorts, and Facebook Reels accounts or videos, monitor short-form content performance, compare creators, projects, hashtags, competitors, and campaign activity, and connect results to reports. For UGC teams, the platform reduces spreadsheet-heavy operations by keeping creator tracking, campaign analytics, app outcome context, and payout workflows in one workspace. Creator Hub supports creator assignments, eligible content review, campaign performance, payout-rule review, invoice/payment status, and finance-ready reporting. viral.app is a strong fit for brands, agencies, mobile apps, and ecommerce teams that need a reliable operating layer for creator-led growth, performance UGC analytics, and auditable creator compensation workflows. ## What is viral.app used for? [UGC Platform](https://www.capterra.com/ugc-platform-software/)[Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/)[Influencer Marketing](https://www.capterra.com/influencer-marketing-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for viral.app?[Manage this product listing](https://www.g2.com/products/viral-app/claim_requests/new?auto=true) ## FAQs about viral.app Overview ### What company size and specific industries is viral.app built for? viral.app is designed for marketing teams, agencies, mobile app companies, and ecommerce brands that run user-generated content or influencer campaigns on TikTok, Instagram Reels, YouTube Shorts, and Facebook Reels. It is best suited to organizations managing social video marketing across these channels. Features and Usability ### What are the key features of viral.app? viral.app offers influencer discovery, influencer relationship management, and influencer tracking for campaign coordination. It also includes campaign management, contest management, UGC collection, and workflow management. Reporting features cover campaign analytics, ROI tracking, performance metrics, sentiment analysis, alerts/notifications, and activity dashboards. Pricing ### How much does it cost and what fees or limitations are included? viral.app starts at $99 per month for the Pro Plan, which includes unlimited tracked accounts, 1,000 tracked videos, 10 active creators, one team seat, and one daily update. The Ultra Plan is $299 per month, and the Scale Plan is $499 per month. A 7-day trial is available on Pro and Ultra. Integrations ### Which third-party tools and platforms does viral.app integrate with? viral.app integrates with Discord, OpenClaw, Slack, and n8n.io for communication and workflow automation. These catalog integrations connect the platform to chat, community, and automation tools commonly used to route activity and coordinate tasks across teams. Getting Started and Support ### What training and onboarding options does viral.app offer? viral.app provides documentation to help teams get started. Documentation offers written reference material for reviewing setup steps, learning core features, and checking details as needed during onboarding and ongoing use. Getting Started and Support ### What customer support options does viral.app offer? viral.app provides email/help desk support, a knowledge base, and chat. No reviewer feedback about support is available in the catalog data, so the support experience cannot be characterized from user comments. The listed channels indicate direct help options and self-service guidance for users needing assistance. ## Features Campaign Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Online Payments 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Accept and process online payment transactions Segmentation 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Group leads or contacts based on their specific characteristics Social Media Integration 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together viral.app 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Delivery: Distributing content through various platforms or channels - Contest Management: Organize and manage interactive contests or challenges - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - For Creative Agencies: For creative teams and agencies - Influencer Discovery: Provide tools to search for and vet influencers within an influencer network, search engine, database, or across social networks - Influencer Relationship Management: Manage contact details and relationships with influencer CRMs and communication tools such as in-app messaging and chat - Influencer Tracking: Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion - Keyword Tracking: Track and monitor a specific set of keywords - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Online Payments: Accept and process online payment transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - UGC Collection: Collect user-generated content in the form of videos, photos, text reviews, and more - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial [View pricing plan details](https://www.capterra.com/p/10034301/viral-app/pricing/) Pro Plan $99.00 Flat Rate,Per Month It includes: - Unlimited Tracked Accounts - 1,000 Tracked Videos - 10 Active Creators - 1 Team Seat (Marked Flexible) - 1 Daily Update Ultra Plan $299.00 Flat Rate,Per Month It includes: - Unlimited Tracked Accounts - 5,000 Tracked Videos - 50 Active Creators - 10 Team Seats (Marked Flexible) - 100 Extra Credits - API Access - Data Retention - 2 Daily Updates Scale Plan $499.00 Flat Rate,Per Month It includes: - Unlimited Tracked Accounts - 20,000 Tracked Videos - 500 Active Creators - 20 Team Seats - 500 Extra Credits - API Access - Data Retention - Custom Sync Schedule - 2 Daily Updates Enterprise Contact vendor for details Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Discord](https://www.capterra.com/p/240238/Discord/)[ n8n.io](https://www.capterra.com/p/198028/n8n-io/)[ OpenClaw](https://www.capterra.com/p/10037565/OpenClaw/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JI julian I. Founder Computer Software ### "Solved our biggest UGC operations pain points" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 viral.app has solved some of our biggest pain points at WhoLiked. It gives us one place to handle UGC work that used to get messy across spreadsheets, manual payout calculations, invoices, and accounting. Pros viral.app helps us manage the operational side of UGC much more cleanly. It has been especially useful for creator payouts, invoicing, tax accounting, and keeping campaign workflows organized in one place. Cons The advanced payout and accounting setup takes a little time at the beginning. Once it is configured, it makes sense, but it is worth setting it up carefully instead of rushing through it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LB louis B. founder Education Management ### "A practical tracking layer for edtech creator marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 viral.app has been helpful for monitoring the edtech social space and keeping creator or competitor tracking in one place. For our workflow, the value is in having a clear tracking layer across TikTok and Instagram instead of relying on manual checks and loose spreadsheets. Pros viral.app is useful for keeping our edtech creator and competitor tracking organized. It gives us one place to monitor TikTok and Instagram accounts, separate work by project, and follow what is happening in the category without rebuilding the same checks manually. Cons Setup is the part that needs the most care. When you track your own accounts and a lot of competitor accounts, project names and account grouping have to be kept tidy so the workspace stays easy to read. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. WS Woundioun S. CEO Marketing and Advertising ### "Reliable UGC tracking across multiple client workspaces" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 14, 2026 viral.app has been helpful for running UGC tracking across different brands and client projects. It lets us monitor social accounts, organize workspaces separately, and keep a clearer view of what is happening across campaigns without relying on manual tracking. Pros viral.app is useful for us because we can manage UGC tracking across several client workspaces without mixing everything together. It gives us a cleaner way to follow creator accounts, social performance, and brand-specific tracking from one place. Cons Because we use viral.app across several workspaces, setup discipline matters. The product is easiest when each client workspace, tracked account, and project is organized properly from the beginning. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.