# Lua CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lua CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10034329/Lua-CRM --- # Lua CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lua CRM ## What is Lua CRM? Lua CRM is an advanced, AI-powered customer relationship management system designed to help service-based businesses manage their entire client lifecycle—from lead generation to project delivery and ongoing customer care. Unlike traditional CRMs that focus only on sales pipelines, Lua CRM blends CRM functionality with project management, scheduling, finance, and automation to give businesses a complete operational platform. At its core, Lua CRM provides robust tools for handling leads, contacts, deals, and client interactions. Users can create multiple sales pipelines, track every stage of the customer journey, automate follow-ups, and gain full visibility into team activities. Each client record includes communication history, notes, documents, invoices, tasks, and financial data, ensuring teams always have the information they need to deliver exceptional service. ## What is Lua CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $78 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lua CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://luacrm.com&name=Lua CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lua CRM 5.0 (3) VS. [4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $78 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.4 (4,359) Value For Money 5.0 (3) Value For Money 4.3 (3,493) Customer Service 5.0 (3) Customer Service 4.4 (3,502) ## Lua CRM alternatives [4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Activity Dashboard 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Interaction Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Reporting/Analytics 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Lua CRM 18 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Application programming interface that allows for integration with other systems/databases Provides a channel for team members to share media files, communicate, and work together Manage, organize, and store contact information Protect sensitive data for digital privacy Designed for small businesses Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes SaaS, web-based, online deployment Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Starter $78.00 Flat Rate,Per Month It includes: - Basic CRM features - Email support - 1GB storage Professional $178.00 Flat Rate,Per Month It includes: - Basic analytics - Advanced CRM features - Priority support - 10GB storage Enterprise $398.00 Flat Rate,Per Month It includes: - Unlimited users - Advanced analytics - 24/7 support with a dedicated account manager - Unlimited storage Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EM Elen M. Ceo Food Production ### "Simple CRM for managing retail operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 Overall, our experience with Lua CRM has been positive. It helps us organize orders, manage customer information, and keep daily operations structured. The system is easy to use and supports us in running our shop more efficiently. Pros What we like most about Lua CRM is how easy it is to manage customers and orders in one place. It helps us keep track of client preferences, handle daily operations smoothly, and reduce manual work. The system is simple to use and fits well for retail businesses like ours. Cons Some features may require small adjustments to fully match specific retail needs, especially for order handling. However, the system is improving regularly, and overall it meets our daily requirements well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sofi A. Ceo Child Day Care Services ### "Flexible CRM that adapts to your business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 Overall, my experience with Lua CRM has been positive. The system helped us better organize our processes, reduce manual work, and improve team coordination. It is flexible, easy to use, and continuously improving, which makes it a reliable solution for managing daily business operations. Pros What I like most about Lua CRM is its flexibility. Unlike many CRM systems, it adapts to our business processes instead of forcing us into predefined workflows. The automation features help reduce manual work, and having everything in one place makes daily operations much more efficient. Cons As a relatively new and evolving platform, some features are still being refined and may not be as advanced as in more established CRM systems. However, the team is responsive and regularly improves the product based on user feedback. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZM Zara M. Operations Manager Wine and Spirits ### "Powerful and Flexible CRM for Growing Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Overall, Lua CRM has been a reliable and flexible platform for managing clients and workflows. The automation tools and customization options helped our team save time and work more efficiently. Pros Flexible CRM with powerful automation and AI features. Easy to customize and great for managing clients. Cons At first the platform may feel feature-rich, so it takes some time to explore all tools and fully configure workflows, but once everything is set up it works very efficiently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)