# Hosted Phone System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hosted Phone System Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more. Source: https://www.capterra.com/p/10034414/Hosted-Phone-System --- # Hosted Phone System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Hosted Phone System ## What is Hosted Phone System? Cloud-based business phone system that enhances communication and streamlines user management. Features include customizable auto attendants, call recording, and mobile integration for connectivity anywhere. It offers integration with Cisco Webex and provides unified communications, real-time collaboration tools, virtual meetings, and a softphone accessible across devices. The Hosted Phone System combines flexibility with features such as call forwarding, voicemail to email, call queues, and ring groups. ## What is Hosted Phone System used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$35 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hosted Phone System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://broadconnect.com.au/&name=Hosted Phone System) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hosted Phone System 0.0 VS. [4.7 (347)](https://www.capterra.com/p/208208/800-com/reviews/) Starting Price A$35 Other, Per Month Starting Price $149 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (347) Value For Money 0.0 (0) Value For Money 4.6 (332) Customer Service 0.0 (0) Customer Service 4.7 (328) ## Hosted Phone System alternatives Highest Rated [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars ## FAQs about Hosted Phone System Overview ### What company size and specific industries is Hosted Phone System built for? Hosted Phone System is designed for organizations in the automotive, construction, transport, hospitality, government, education, professional services, financial services, dealership, and medical sectors. The description does not specify a company size, so the target audience is defined by industry rather than by small business, mid-market, or enterprise size. Features and Usability ### What are the key features of Hosted Phone System? Hosted Phone System offers core calling features like auto-dialer, automated attendant, call routing, call transfer, call queues, and call recording. It also includes call conferencing, voice mail, PBX, mobile access, online voice transmission, and unified communications for managing business phone activity across users and locations. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Hosted Phone System offer? Hosted Phone System provides documentation for training and onboarding. Documentation gives teams written reference material for learning product features, reviewing setup steps, and finding answers during implementation or ongoing use. Getting Started and Support ### What customer support options does Hosted Phone System offer? Hosted Phone System offers Email/Help Desk, FAQ/Forum, and Phone Support. These channels give users direct contact options and self-service resources for product questions and setup help. No reviewer feedback about support experience is available in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Auto-Dialer System that automatically dials calls Automated Attendant A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Queues Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Hosted Phone System 13 features System that automatically dials calls A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Facilitate virtual conferences that connect multiple people remotely Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Transfers live calls to other agents Provides a channel for team members to share AI models, media files, communicate, and work together Access software remotely via mobile devices Transmit voice and other information digitally Telephone system that allows users to connect internally as well as place and receive external phone calls Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. ## Pricing Basic A$35.00 Other,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.