--- title: "Hosted Phone System Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hosted Phone System Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more." source_url: "https://www.capterra.com/p/10034414/Hosted-Phone-System/" page_type: "product" language: "en" --- # Hosted Phone System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Hosted Phone System ## What is Hosted Phone System? Cloud-based business phone system that enhances communication and streamlines user management. Features include customizable auto attendants, call recording, and mobile integration for connectivity anywhere. It offers integration with Cisco Webex and provides unified communications, real-time collaboration tools, virtual meetings, and a softphone accessible across devices. The Hosted Phone System combines flexibility with features such as call forwarding, voicemail to email, call queues, and ring groups. ## What is Hosted Phone System used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$35 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hosted Phone System?[Manage this product listing](https://www.g2.com/products/broadconnect-telecom-hosted-phone-system/claim_requests/new?auto=true) ## Hosted Phone System Overview Updated September 2026 AI summary Hosted Phone System provides businesses of all sizes with a cloud-based solution for managing calls and communications. Covering both business phone systems and VoIP categories, it offers features such as auto-dialer, automated attendant, call routing, conferencing, recording, PBX, and voice mail, with optional collaboration tools, call transfer, and mobile access for flexible deployment across devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hosted Phone System 0.0 VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price A$35 Other, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (364) Value For Money 0.0 (0) Value For Money 4.3 (349) Customer Service 0.0 (0) Customer Service 4.1 (345) ## Hosted Phone System alternatives [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (364)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) Highest Rated [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) ## FAQs about Hosted Phone System Overview ### What company size and specific industries is Hosted Phone System built for? Hosted Phone System is designed for organizations in the automotive, construction, transport, hospitality, government, education, professional services, financial services, dealership, and medical sectors. The vendor description does not specify company size, so the product appears aimed at businesses and public organizations across these industries. Features and Usability ### What are the key features of Hosted Phone System? Hosted Phone System offers core telephony features including auto-dialer, automated attendant, call routing, call transfer, call queues, and call conferencing. It also includes call recording, voice mail, mobile access, PBX, online voice transmission, and unified communications for managing business calls and internal communication. Getting Started and Support ### What training and onboarding options does Hosted Phone System offer? Hosted Phone System provides documentation for training and onboarding. This written material gives users a self-paced reference for setup steps, feature guidance, and day-to-day product information. Getting Started and Support ### What customer support options does Hosted Phone System offer? Hosted Phone System provides email/help desk, FAQ/forum, and phone support. Support help is described only through these channels, with no reviewer feedback available to assess response speed, helpfulness, or common frustrations. Users can use the listed options for troubleshooting, questions, and account guidance. ## Features AI summary Based on 1,873 Cloud PBX reviews Capterra data shows that buyers of business phone systems rank the following features as their top priorities: - **Call Routing** (**52%** of reviewers rated this feature as critical) - **Mobile Access** (**50%**) - **Voice Mail** (**48%**) Hosted Phone System supports all three features reviewers rate most important: **Call Routing**, **Mobile Access**, and **Voice Mail**. Together, these capabilities help businesses direct calls to the right person faster, stay connected from any location, and capture messages when calls are missed, allowing teams to respond more quickly and manage customer communication more effectively. Auto-Dialer System that automatically dials calls Automated Attendant A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Queues Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Hosted Phone System 13 features ### All Features - Auto-Dialer: System that automatically dials calls - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Transfer: Transfers live calls to other agents - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Mobile Access: Access software remotely via mobile devices - Online Voice Transmission: Transmit voice and other information digitally - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Basic A$35.00 Other,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.