# ClientTrack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ClientTrack Software - reviews, pricing plans, popular comparisons to other Social Work Case Management products and more. Source: https://www.capterra.com/p/10034431/ClientTrack --- # ClientTrack Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) ClientTrack ## What is ClientTrack? ClientTrack by CaseWorthy is a human services case management application for government agencies and nonprofits managing homelessness, workforce development, victim services, child welfare, behavioral health, and more. How ClientTrack helps: Caseworkers spend too much time on administration and not enough with clients. Intake is duplicated. Client histories live in disconnected systems. Federal reports get assembled manually. And when a client moves between programs, their record doesn't follow them. ClientTrack solves this with a unified client record that follows participants across every program. Intake happens once. Compliance reports generate from data caseworkers are already entering. And as agencies add new programs, ClientTrack grows with them. ## What is ClientTrack used for? [Social Work Case Management](https://www.capterra.com/social-work-case-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClientTrack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://caseworthy.com&name=ClientTrack) ## FAQs about ClientTrack Overview ### What company size and specific industries is ClientTrack built for? ClientTrack is designed for government agencies and nonprofits that manage publicly funded human services programs. It fits organizations in sectors such as homelessness, workforce development, victim services, child welfare, behavioral health, and related service areas, rather than general business users or unrelated industries. Features and Usability ### What are the key features of ClientTrack? ClientTrack offers case management, client management, and client portal features for organizing client records and interactions. It also includes task management, scheduling, and activity tracking for daily operations, plus document management, forms management, and ad hoc reporting. Alerts and escalation, collaboration tools, and API support extend oversight and data access. Getting Started and Support ### What training and onboarding options does ClientTrack offer? ClientTrack provides documentation for teams that need written reference material during setup and product learning. Documentation can support self-paced review of features, steps, and configuration details as users get started with the system. Getting Started and Support ### What customer support options does ClientTrack offer? ClientTrack provides phone support and 24/7 live rep assistance. Support is available through direct phone contact and around-the-clock live representatives, giving users immediate access to help when issues arise. No reviewer feedback is available on response speed, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems Ad hoc Reporting Generate one-off reports that meet information requirements Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Assessment Management Creation, administration, and evaluation of assessments or tests Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process ClientTrack 18 features Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Creation, administration, and evaluation of assessments or tests Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Store, manage, and track all electronic documents in a centralized location Track employee schedules, availability, and performance across projects and tasks Store, manage and track all forms in a centralized location Process of managing several related projects or business activities to achieve organizational goals Plan availability and assign specific time slots for tasks and resources Create, manage and track all task activities and progression ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.