--- title: "igicrm Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about igicrm Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10034503/igicrm/" page_type: "product" language: "en" --- # igicrm Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) igicrm ## What is igicrm? igicrm is a cloud-based sales CRM and ERP software designed to streamline business operations through a suite of integrated tools. It features a highly customizable interface, allowing users to adapt layouts, colors, and modules to their specific workflows. Supporting over 20 languages, igicrm enables effective collaboration for international teams.The platform centralizes essential business functions such as CRM, HR, ERP, project organization, logistics, and financial control, improving data transparency and decision-making. Its intuitive design reduces the learning curve, while comprehensive training resources and continuous technical support help teams maximize productivity. Built-in automation and workflow management ensure a seamless transfer of information between departments, allowing data to flow automatically from sales to projects, logistics, finance, and support without manual handovers. For logistics and HR operations, igicrm includes GPS tracking in real time.  ## What is igicrm used for? [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Catering](https://www.capterra.com/catering-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €18 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for igicrm?[Manage this product listing](https://www.g2.com/products/igicrm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### igicrm 5.0 (2) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price €18 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.0 (2,029) Value For Money 4.5 (2) Value For Money 3.9 (1,618) Customer Service 5.0 (2) Customer Service 3.8 (1,721) ## igicrm alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184581/Asana-PM/) [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) [4.5 (941)](https://www.capterra.com/p/120390/Teamwork-Projects/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120390/Teamwork-Projects/) ## FAQs about igicrm Overview ### What company size and specific industries is igicrm built for? igicrm is designed for businesses of all sizes that need support across HR, project management, logistics, finance, production planning, and customer service. It fits organizations in manufacturing, distribution, operations, and service-based sectors where these roles work closely together to manage daily processes and internal coordination. Features and Usability ### What are the key features of igicrm? igicrm offers CRM, sales management, marketing management, and project management, plus financial functions such as accounting, billing and invoicing, and purchase order management. It also includes inventory management, warehouse management, workflow management, reporting and analytics, AI Copilot, third-party integrations, and time and expense tracking. Pricing ### How much does it cost and what fees or limitations are included? igicrm starts at €18 per month for the Starter Plan for small businesses. Other flat-rate plans are Progressive at €26, Professional at €38, Business at €66, and Enterprise at €109. Setup fees are €0, cancellation notice is 1 month, and extra app users range from 5 to 100. Integrations ### Which third-party tools and platforms does igicrm integrate with? igicrm integrates with 9 third-party tools, including Calendly, ChatGPT, Google Meet, TeamViewer ONE, Mollie, Stripe, Shopify, Shopware, and WooCommerce. Its catalog covers scheduling, communication, payments, remote support, and ecommerce connections for common business workflows. Getting Started and Support ### What training and onboarding options does igicrm offer? igicrm provides in person training, live online sessions, documentation, and videos. In person training supports direct instruction, live online sessions allow guided remote learning, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and steps at any time. Getting Started and Support ### What customer support options does igicrm offer? igicrm provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Support details are listed in the catalog, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with these channels. ## Features AI summary Based on 2,559 CRM reviews Capterra data shows that buyers of Enterprise Resource Planning software rank the following features as their top priorities: - **Order Management** (**46%** of reviewers rated this feature as critical) - **Accounting** (**54%**) - **Billing & Invoicing** (**54%**) igicrm supports all three features that reviewers identify as most important: **Order Management**, **Accounting**, and **Billing & Invoicing**. Together, these capabilities help businesses manage orders from start to finish, keep financial records accurate, and handle customer billing more efficiently, allowing teams to maintain better control over daily operations and cash flow. Order Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Accounting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. HR Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Manufacturing Planning 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Supports the effective planning of manufacturing production based on materials, labor, and machinery. Project Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments Reporting/Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data igicrm 41 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Catering Businesses: Software designed for caterers and catering businesses. - Forecasting: Form predictions based on past and present data/trends - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Management: Track and manage inventory levels to maintain proper supply - Manufacturing Planning: Supports the effective planning of manufacturing production based on materials, labor, and machinery. - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) [View pricing plan details](https://www.capterra.com/p/10034503/igicrm/pricing/) Starter Plan €18.00 Flat Rate,Per Month It includes: - 1,000 database contacts - 5GB file storage - 5 app accesses Progressive Plan €26.00 Flat Rate,Per Month It includes: - 5,000 database contacts - 20GB file storage - 10 app accesses Professional Plan €38.00 Flat Rate,Per Month It includes: - 20,000 database contacts - 50GB file storage - 20 app accesses Business Plan €66.00 Flat Rate,Per Month It includes: - 50,000 database contacts - 100GB file storage - 50 app accesses Enterprise Plan €109.00 Flat Rate,Per Month It includes: - 100,000 database contacts - 1,000GB (1TB) file storage - 100 app accesses Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[ Mollie](https://www.capterra.com/p/195767/Mollie/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ES Emad S. Sales Manager Hospitality ### "A Reliable and User‑Friendly CRM That Keeps Us Organized" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 16, 2026 Overall, my experience with igicrm has been very positive. It has streamlined our daily operations, improved our follow‑up process, and made customer management much more transparent. The platform is reliable, fast, and supports our workflow without unnecessary complexity. It’s a solid CRM solution that continues to improve over time. Pros Very intuitive and easy to navigate. The interface is clean, the workflow is well‑structured, and the system makes it simple to track leads, manage tasks, and follow up with customers Cons Haven't experienced any so far. Mobile usability is good, but having a more advanced mobile app would be a nice addition in the future. Switched from [CentralStationCRM](https://www.capterra.com/p/148510/CentralStationCRM/) Too expensive, and does not look as nice as igiCRM Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sophie S. Catering Manager Food Production ### "Best Catering Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 27, 2025 great software, and very friendly support. We are saving easily 100 hours a week with it, as our systems and delivery are very complex. With one event, We have no problem now to serve 100 companies at once. Pros its super easy to use, well structured, and all parts work with each other. That's really amazing as we have been working with different Systems before. With one click we have everything organized, that's a massive benefit for all. Customer gets an offer, and after conformation all goes to the separate departments, like buying / purchase and production. After the production it moves all to logistics, so We can track the product on its way to our customer. Quality and general feedback to our services are seen in seconds. That is amazing! Cons so far nothing. system works very well and when We need support its very speedy available. So nothing so far. Switched from [CentralStationCRM](https://www.capterra.com/p/148510/CentralStationCRM/) Our recent systems Mouseclick and Bankett Profi, did not perform the way the should. The handling is quite challenging and the pricing is pretty bad compared to igicrm. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.