--- title: "Paratus Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Paratus Health Software - reviews, pricing plans, popular comparisons to other Other Artificial Intelligence (AI) Software products and more." source_url: "https://www.capterra.com/p/10034513/Paratus-Health/" page_type: "product" language: "en" --- # Paratus Health Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Paratus Health ## What is Paratus Health? Paratus Health is a 24/7 AI medical agent that automates voice, text, and email interactions. Acting as a virtual front-desk teammate, Paratus answers every call instantly, handling appointment scheduling, intake, insurance verification, Schmitt-Thompson triaging, and FAQs without human involvement. Unlike "bolted-on" AI, Paratus is a native solution customized to your workflows and deeply integrated with your existing EHR/PM systems. It supports 30+ languages and delivers a natural, human-like experience with 65% positive patient sentiment. Key Benefits: Security: HIPAA compliant & SOC 2 Certified. Efficiency: Reduces phone workload by 50 to 70% and saves 1 to 1.5 FTE in costs/capacity. Growth: Increases billable appointments by around 20%. Speed: Implementation in as fast as 4 weeks. Never miss a call again. Paratus allows your staff to focus on in-person care while the AI manages the phones, refills, and outreach securely. ## What is Paratus Health used for? [Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2500 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Paratus Health?[Manage this product listing](https://www.g2.com/products/paratus-health/claim_requests/new?auto=true) ## Paratus Health Overview Updated September 2026 AI summary Paratus Health offers businesses across all sizes an AI-driven chatbot platform tailored for medical and patient scheduling needs. Featuring automated responses, natural language processing, and customizable branding, it enables organizations to handle inquiries efficiently. Notable options include generative AI, live chat, and multi-language support. Paratus Health is available via web, cloud, and major operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Paratus Health 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $2500 Usage Based, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1) Value For Money 0.0 (0) Value For Money 4.6 (1) Customer Service 0.0 (0) Customer Service 4.7 (0) ## Paratus Health alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [Talkie.ai](https://www.capterra.com/p/246479/Talkieai/) [5.0 (1)](https://www.capterra.com/p/246479/Talkieai/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/246479/Talkieai/) [Weave](https://www.capterra.com/p/141842/Weave/) [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141842/Weave/) ## FAQs about Paratus Health Overview ### What company size and specific industries is Paratus Health built for? Paratus Health is designed for independently owned hospitals and healthcare clinics in the healthcare sector. It is aimed at organizations that operate as standalone medical providers rather than larger health systems, making it a fit for hospital and clinic environments of varying sizes within that industry. Features and Usability ### What are the key features of Paratus Health? Paratus Health includes online scheduling, calendar management, recurring appointments, cancellation management, and wait list management for appointment coordination. It also offers patient intake, patient questionnaires, pre-appointment screening, patient records management, insurance eligibility verification, and prescription renewal, plus live chat, SMS messaging, alerts/notifications, reporting/analytics, and AI Copilot. Integrations ### Which third-party tools and platforms does Paratus Health integrate with? Paratus Health integrates with over 20 tools and platforms across EHR and practice management, including Epic, Athena, athenaOne, NextGen, NextGen Office, Dentrix, DrChrono, Open Dental, SimplePractice, Tebra, and WebPT. It also connects with NextGen Enterprise, NextGen Healthcare Practice Management, and NextGen Healthcare Interoperability. Getting Started and Support ### What training and onboarding options does Paratus Health offer? Paratus Health provides in person training, live online sessions, documentation, and videos. In person training supports direct instruction, live online sessions allow guided remote setup, documentation offers written reference material, and videos provide visual, self-paced learning resources for teams getting started. Getting Started and Support ### What customer support options does Paratus Health offer? Paratus Health provides email/help desk support, FAQ/forum resources, phone support, and chat. With no reviewer feedback available on support experiences, there is no documented evidence about response speed, helpfulness, or common frustrations, so support quality cannot be assessed from user comments. ## Features AI summary Based on 1,278 Other Artificial Intelligence (AI) Software reviews Capterra reviewers highlight these as the features buyers care about most when choosing chatbot software: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Paratus Health supports **Automated Responses** and **Natural Language Processing**, giving teams tools to handle routine conversations automatically and better understand user intent. However, it does not include **Language Detection**. Instead, it offers other important capabilities that reviewers also rate highly, such as **Live Chat** (**48%**) and **AI/Machine Learning** (**42%**), helping businesses manage customer interactions with a mix of automated and human support while improving response quality and efficiency. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Calendar Management Track and manage schedules and meetings via an integrated calendar Paratus Health 37 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Cancellation Management: Allow customers to cancel their subscription remotely. - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Commenting/Notes: Leave comments and notes on documents for others to view - Customizable Branding: Add customized logos and colors to align with company branding - Email Marketing: Create and send email blasts/campaigns - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Live Chat: Ability to chat online in real time - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multiple Appointment Types: The ability to choose between different appointments in a selection. - Natural Language Processing: Process and analyze human language in text or audio form - No-Show Tracking: Track and monitor patient no-show rates - Online Scheduling: Track and organize online shifts - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Intake: Patients can register for appointments in advance online - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Pre-Appointment Screening: Questionnaire for clients to answer prior to attending appointments. - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Scheduling: Reserving a room for meeting in an office or co-working space - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. ## Pricing Professional $2,500 Usage Based,Per Month ## Integrations [ SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[ Tebra](https://www.capterra.com/p/129169/Tebra/)[ NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ WebPT](https://www.capterra.com/p/92920/WebPT/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.