# Paratus Health Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Paratus Health Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10034513/Paratus-Health

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# 

 Paratus Health Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Paratus Health

## What is Paratus Health?

Paratus Health is a 24/7 AI medical agent that automates voice, text, and email interactions. Acting as a virtual front-desk teammate, Paratus answers every call instantly, handling appointment scheduling, intake, insurance verification, Schmitt-Thompson triaging, and FAQs without human involvement. Unlike "bolted-on" AI, Paratus is a native solution customized to your workflows and deeply integrated with your existing EHR/PM systems. It supports 30+ languages and delivers a natural, human-like experience with 65% positive patient sentiment. Key Benefits: Security: HIPAA compliant & SOC 2 Certified. Efficiency: Reduces phone workload by 50–70% and saves 1–1.5 FTE in costs/capacity. Growth: Increases billable appointments by ~20%. Speed: Implementation in as fast as 4 weeks. Never miss a call again. Paratus allows your staff to focus on in-person care while the AI manages the phones, refills, and outreach securely.

## What is Paratus Health used for?

[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2500

Usage Based, Per Month

Free trial  
not available

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Do you work for Paratus Health?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paratushealth.com/&name=Paratus Health)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Paratus Health

0.0

VS.

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

$2500

Usage Based, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

5.0 (73)

Value For Money

0.0 (0)

Value For Money

4.9 (70)

Customer Service

0.0 (0)

Customer Service

5.0 (70)

## Paratus Health alternatives

[4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[UChat](https://www.capterra.com/p/239947/UChat/)

[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Compass](https://www.capterra.com/p/10041681/Compass/)

[5.0 (20)](https://www.capterra.com/p/10041681/Compass/#reviews)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/)

[4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Paratus Health

Overview

### What company size and specific industries is Paratus Health built for?

Paratus Health is designed for independently owned hospitals and healthcare clinics in the healthcare sector. It is best suited to organizations operating as standalone medical facilities rather than large health systems, making it relevant for small to mid-sized providers that manage patient care, clinical operations, and administrative workflows.

Features and Usability

### What are the key features of Paratus Health?

Paratus Health offers AI Copilot, generative AI, and natural language processing for patient interactions, plus online scheduling, calendar management, and recurring appointments. It also includes patient intake, questionnaires, patient records management, insurance eligibility verification, and HIPAA compliance, along with reminders, SMS messaging, live chat, analytics, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Paratus Health integrate with?

Paratus Health connects natively to over 20 integrations, including Athena, Athena Systems, EPIC, NextGen, NextGen Enterprise, NextGen Office, Dentrix, DrChrono, Open Dental, SimplePractice, Tebra, and WebPT. It also supports NextGen Healthcare Interoperability, NextGen Healthcare Practice Management, and athenaOne.

Getting Started and Support

### What training and onboarding options does Paratus Health offer?

Paratus Health provides in person training, live online sessions, documentation, and videos. In person and live online training support guided setup and product walkthroughs, while documentation and videos give teams written and visual reference materials for self-paced learning and review.

Getting Started and Support

### What customer support options does Paratus Health offer?

Paratus Health provides email/help desk, FAQ/forum, phone support, and chat. No reviewer feedback about support is available in the catalog data, so no user sentiment, response-time patterns, or helpfulness trends can be stated.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Cancellation Management

Allow customers to cancel their subscription remotely.

Paratus Health 41 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Allow customers to cancel their subscription remotely.

AI-based platform which conducts a conversation via auditory or textual methods

Leave comments and notes on documents for others to view

Add customized logos and colors to align with company branding

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Use AI to generate content in the form of text, images, videos, etc.

Compliant with HIPAA, which sets standards for sensitive patient data protection

Checking eligibility of patients for different insurance claims

Ability to chat online in real time

Manage and support multiple languages

Manage and support multiple locations

Supports practices with multiple healthcare professionals

The ability to choose between different appointments in a selection.

Process and analyze human language in text or audio form

Track and monitor patient no-show rates

Track and organize online shifts

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Patients can register for appointments in advance online

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Questionnaire for clients to answer prior to attending appointments.

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Enables medical providers and/or patients to electronically renew existing prescriptions

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reserving a room for meeting in an office or co-working space

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Record, update and manage waiting lists

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We can help you find the software with the features you need.

## Pricing

Professional

$2,500

Usage Based,Per Month

## Integrations

[

SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[

Tebra](https://www.capterra.com/p/129169/Tebra/)[

NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[

athenaOne](https://www.capterra.com/p/98735/athenaOne/)[

DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[

WebPT](https://www.capterra.com/p/92920/WebPT/)[

Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[

eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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