--- title: "GhostRep Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GhostRep Software - reviews, pricing plans, popular comparisons to other Sales Coaching products and more." source_url: "https://www.capterra.com/p/10034558/GhostRep/" page_type: "product" language: "en" --- # GhostRep Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) GhostRep ## What is GhostRep? GhostRep is an AI sales training and field conversation coaching platform for roofing and home-improvement teams. Reps practice homeowner conversations with AI Role Play, capture real door and appointment conversations with Echo, and use transcripts, scorecards, and coaching feedback to prepare for the next conversation. Training Studio helps teams turn company material and coaching priorities into training. Job Intel and AI Sales Coach support preparation and ongoing coaching. Pricing uses prepaid hours shared across a company: 25 hours for $200, 100 hours for $600, or 250 hours for $1,000. Purchased hours never expire. There is no subscription, automatic renewal, or per-seat fee. ## What is GhostRep used for? [Sales Coaching](https://www.capterra.com/sales-coaching-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GhostRep?[Manage this product listing](https://www.g2.com/products/ghostrep/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GhostRep 0.0 VS. [5.0 (9)](https://www.capterra.com/p/10022202/Sales-Ask/#reviews) Starting Price $200 Flat Rate, One Time Starting Price $160 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (561) Value For Money 0.0 (0) Value For Money 5.0 (306) Customer Service 0.0 (0) Customer Service 5.0 (329) ## GhostRep alternatives [Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [Clari](https://www.capterra.com/p/194117/Wingman/) [4.7 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) Starting price $1080.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194117/Wingman/) [Kahoot!](https://www.capterra.com/p/156399/Kahoot/) [4.7 (2,891)](https://www.capterra.com/p/156399/Kahoot/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156399/Kahoot/) ## FAQs about GhostRep Overview ### What company size and specific industries is GhostRep built for? GhostRep is designed for home improvement companies, roofing contractors, sales professionals, and sales trainers in the home improvement sector. It fits organizations of any size that need support for sales work in this industry, especially businesses focused on roofing and related home improvement services. Features and Usability ### What are the key features of GhostRep? GhostRep offers AI/Machine Learning, call monitoring, and conversation intelligence for analyzing interactions, plus performance management and performance metrics for tracking results. It also includes training management and mobile access, supporting coaching, evaluation, and access to system features from mobile devices. Pricing ### How much does it cost and what fees or limitations are included? GhostRep starts at $499 per month for the Professional plan, which includes 50 shared hours, up to 5 team members, and AI Recruiter screening for 65+ candidates monthly. The $899 Enterprise plan adds 125 hours, up to 15 team members, priority support, and purchased hours that never expire. Getting Started and Support ### What training and onboarding options does GhostRep offer? GhostRep provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference material for later review, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does GhostRep offer? GhostRep provides email/help desk support, FAQ/forum resources, a knowledge base, and chat. These channels give users multiple ways to find answers or request help. No reviewer feedback on support quality is available, so experience details such as response times or helpfulness cannot be confirmed. ## Features AI summary Based on 570 Sales Coaching reviews Capterra data shows that buyers of sales coaching software rank the following features as their top priorities: - **Training Management** (**60%** of reviewers rated this feature as critical) - **Performance Management** (**60%**) - **Call Recording** (**67%**) GhostRep includes **Training Management** and **Performance Management**, giving sales teams a way to structure coaching programs and track rep progress over time. However, it does not offer **Call Recording**. Instead, it provides other features that reviewers also consider important, including **Conversation Intelligence** (**49%**), **AI/Machine Learning** (**61%**), and **Performance Metrics** (**40%**). These features help businesses review sales interactions, spot coaching opportunities, and measure outcomes more clearly, helping teams improve rep performance and make better coaching decisions. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Conversation Intelligence Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Mobile Access Access software remotely via mobile devices Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. GhostRep 7 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Mobile Access: Access software remotely via mobile devices - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Training Management: Track employee/learner's progression through training programs --- ## Pricing [View pricing plan details](https://www.capterra.com/p/10034558/GhostRep/pricing/) 25 Prepaid Hours $200.00 Flat Rate,One Time It includes: - Performance tracking - Email support 100 Prepaid Hours $600.00 Flat Rate,One Time It includes: - Performance tracking - Purchased hours never expire (rollover protection) 250 Prepaid Hours $1,000 Flat Rate,One Time ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.