# Tenant Access Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tenant Access Software - reviews, pricing plans, popular comparisons to other Key Management products and more. Source: https://www.capterra.com/p/10034616/Tenant-Access --- # Tenant Access Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Tenant Access ## What is Tenant Access? Tenant Access is a keyless access management platform for rental property owners and managers. It helps businesses connect with various smart lock brands, enabling administrators to control entry for tenants, vendors, and staff via a centralized dashboard. Users can create unique digital codes, monitor real-time entry logs, and generate one-time passcodes for visitors. The platform connects smart locks for property management, doorbell camera and smart home devices for enhanced monitoring, secure access and improves efficiency by reducing all of the drivetime associated with keys. Tenants benefit from convenient keyless entry and can create temporary codes for guests. The platform helps teams streamline security by preventing unauthorized key duplication and providing detailed entry records. ## What is Tenant Access used for? [Key Management](https://www.capterra.com/key-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $395 Usage Based, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tenant Access?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mytenantaccess.com&name=Tenant Access) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tenant Access 0.0 VS. [4.5 (39)](https://www.capterra.com/p/227959/Virtru/reviews/) Starting Price $395 Usage Based, One Time Starting Price $119 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (192) Value For Money 0.0 (0) Value For Money 4.4 (181) Customer Service 0.0 (0) Customer Service 4.4 (187) ## Tenant Access alternatives [4.5 (2)](https://www.capterra.com/p/241074/ManageEngine-Key-Manager-Plus/#reviews) Starting price $475.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Keycafe](https://www.capterra.com/p/10014102/Keycafe/) [4.9 (192)](https://www.capterra.com/p/10014102/Keycafe/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10014102/Keycafe/) [HandyTrac](https://www.capterra.com/p/10034197/HandyTrac/) [4.9 (13)](https://www.capterra.com/p/10034197/HandyTrac/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10034197/HandyTrac/) [KeyNest](https://www.capterra.com/p/211672/KeyNest/) [4.4 (11)](https://www.capterra.com/p/211672/KeyNest/reviews/) Starting price $1099.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211672/KeyNest/) ## FAQs about Tenant Access Overview ### What company size and specific industries is Tenant Access built for? Tenant Access is designed for rental property owners and property management companies in the rental housing sector. It is suited for organizations of any size that manage tenant smart home access, including small landlords, growing property managers, and larger firms overseeing multiple residential properties. Features and Usability ### What are the key features of Tenant Access? Tenant Access offers access controls and permissions, check-in/check-out, and compliance management for monitoring authorized use. Core facility features include key management, key holder management, lock management, master key management, and rekeying, plus overdue tracking, configuration management, cryptographic keys, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Tenant Access starts at $9.95 per month per feature for the Rental Property Owner plan, billed as a per rental unit fee. The Property Manager plan costs $24.95 per month flat rate per manager profile. Both plans list feature-based access tools, with no free version or trial stated. Getting Started and Support ### What training and onboarding options does Tenant Access offer? Tenant Access offers live online sessions, documentation, and videos for training. Live online sessions provide guided instruction, documentation gives written reference material for reviewing steps, and videos support self-paced learning and feature walkthroughs for teams getting started. Getting Started and Support ### What customer support options does Tenant Access offer? Tenant Access provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Check-in/Check-out Track the status of assets and whether they're checked in or out Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Cryptographic Keys A string of characters used within an encryption algorithm for altering data so that it appears random. Facility Management Manage the maintenance of building facilities Tenant Access 11 features Define levels of authorization for access to specific files or systems Track the status of assets and whether they're checked in or out Track and manage adherence to policies for any service, product, process, or supplier Identify component attributes like servers, hardware, software, and manage relationships across all services A string of characters used within an encryption algorithm for altering data so that it appears random. Manage the maintenance of building facilities Management of users with access to physical or cryptographic keys. Manage the creation, exchange, storage, use, and replacement of physical or cryptographic keys. Management of master key that can be used to open multiple locks and used to replicate other keys. Replacing the working key of a lock but keeping the same lock or changing key permissions. Set up connections to third-party platforms to improve business processes ## Pricing Free Trial Fill Your Next Residential Rental Vacancy $395.00 Usage Based,One Time It includes: - Dashboard + Mobile App For Full Remote Access Control Without Physical Keys - Connect And Manage Smart Locks And Camera Devices For Added Security - Real-Time Alerts With Two-Way Talk Capability For Every Entry Event During Vacancy - Simplifies Access Management Across Multiple Properties And Smart Lock Types - Automate Battery Life Monitoring For Connected Smart Locks And Devices - Ability To Place Showing Service Orders From Dashboard To Fill Vacancies - Assign Permanent Tenant Codes Or Initiate Two Click Move-Out Capability To Terminate Access Codes Property Manager/Operator/Property Owners $1.00 Flat Rate,Per Month It includes: - Covers All Properties With Smart Devices Assigned By Participating Property Owner Account Users - Centralized Dashboard For Multi-Property Access Management - Provide Vendor Access With One-Time Passcodes Using Smart Locks ## Integrations [ ZooM](https://www.capterra.com/p/172461/ZooM/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.