--- title: "Smart Call Sync Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Smart Call Sync Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/10034709/Smart-Call-Sync/" page_type: "product" language: "en" --- # Smart Call Sync Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Smart Call Sync ## What is Smart Call Sync? Smart Call Sync is an AI-powered phone answering service that manages business calls and captures leads. The system operates continuously to ensure all calls are answered with professional handling. It features spam detection, instant notifications, and integrates with calendars and customer relationship management systems to maintain organized call records and appointments. The service supports multiple languages, allows customizable greetings, and includes call transfer capabilities. Smart Call Sync provides automated SMS functionality, speech analytics tools, and detailed reporting options. The platform requires minimal setup time and includes ongoing technical support. The service structure accommodates various communication needs through different service tiers, making it suitable for businesses seeking to enhance their call management processes. ## What is Smart Call Sync used for? [Contact Center](https://www.capterra.com/contact-center-software/)[IVR](https://www.capterra.com/ivr-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smart Call Sync?[Manage this product listing](https://www.g2.com/products/smart-call-sync/claim_requests/new?auto=true) ## Smart Call Sync Overview Updated September 2026 AI summary Smart Call Sync supports small and midsize businesses in managing customer interactions through its contact center platform. Offering automated routing, chatbot integration, and multi-channel communication, it enables organizations to handle customer queries efficiently across various channels. The software is accessible via cloud and web-based deployment, as well as on Android, iOS, Mac, and Windows devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smart Call Sync 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (118) Value For Money 0.0 (0) Value For Money 4.6 (118) Customer Service 0.0 (0) Customer Service 4.7 (118) ## Smart Call Sync alternatives Highest Rated [Sobot Nexus](https://www.capterra.com/p/10025756/Sobot/) [4.9 (118)](https://www.capterra.com/p/10025756/Sobot/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025756/Sobot/) [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) [4.5 (96)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234575/Amazon-Connect/) [HoduCC](https://www.capterra.com/p/156136/HODUCC/) [4.6 (98)](https://www.capterra.com/p/156136/HODUCC/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156136/HODUCC/) ## FAQs about Smart Call Sync Overview ### What company size and specific industries is Smart Call Sync built for? Smart Call Sync is designed for small to mid-sized businesses in home services, dental clinics, healthcare practices, retail businesses, and other local service professionals that need call and customer communication management. Features and Usability ### What are the key features of Smart Call Sync? Smart Call Sync offers AI/Machine Learning, Natural Language Processing, and Intent Recognition for automated interaction handling. Core communication features include Live Chat, Chatbot, Autoresponders, and Multi-Channel Communication. It also includes Automated Routing, Lead Capture, Workflow Management, Search/Filter, Monitoring, and Contextual Guidance for managing conversations and follow-up. Pricing ### How much does it cost and what fees or limitations are included? Smart Call Sync starts at $50 per month on the Basic Plan with 120 minutes included. The Growth Plan costs $150 per month for 300 minutes, and the Pro Plan is $300 per month for 750 minutes. A free version and free trial are available, with free setup included on Basic. Integrations ### Which third-party tools and platforms does Smart Call Sync integrate with? Smart Call Sync integrates with 2 third-party platforms: 10Web and 1CRM. These cataloged integrations connect Smart Call Sync to website management and customer relationship management workflows, giving users a focused set of supported third-party tools. Getting Started and Support ### What training and onboarding options does Smart Call Sync offer? Smart Call Sync provides in-person training, documentation, and videos to help teams get started. In-person training supports direct instruction, documentation offers written reference material, and videos provide recorded guidance that users can review at their own pace. Getting Started and Support ### What customer support options does Smart Call Sync offer? Smart Call Sync provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support quality is available in the catalog, so customer experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the provided data. ## Features AI summary Based on 1,302 IVR reviews Capterra reviewers highlight the following as the contact center features buyers focus on most: - **Caller ID** (**46%** of reviewers rated this feature as critical) - **Call Center Management** (**48%**) - **Automatic Call Distribution** (**52%**) Smart Call Sync focuses on other contact center capabilities in its feature set. Its available tools can still support day-to-day communication workflows and operational oversight, helping businesses manage customer interactions more efficiently and giving teams a more organized way to handle call activity. Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Chatbot AI-based platform which conducts a conversation via auditory or textual methods Live Chat Ability to chat online in real time Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Smart Call Sync 5 features ### All Features - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Live Chat: Ability to chat online in real time - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10034709/Smart-Call-Sync/pricing/) Basic Plan $50.00 Flat Rate,Per Month It includes: - 1 Assistant Included - Smart Spam Detection - Bilingual Agent (2 languages) - Appointment Links - Call Transfers Included - AI Trend Improvement - Free Setup - Ongoing Support Included - Automated SMS Services - CRM Integration - Advanced Features Growth Plan $150.00 Flat Rate,Per Month It includes: - All features of the Basic Plan - Tech Dispatch, Closing & Reporting Pro Plan $300.00 Flat Rate,Per Month It includes: - All features of the Growth Plan - 1 Assistant Included - Bilingual Agent (5 languages) - Team Call Transfers - Account Manager - Speech Analytics - Priority Support SLA Enterprise Plan $600.00 Usage Based, It includes: - 2 Assistants Included - Smart Spam Detection - Bilingual Agent (15 languages) - Appointment Links - Team Call Transfers Routing - AI Trend Improvement - Free Setup - Ongoing Support Included - Automated SMS Services - CRM Integration - Advanced Tech Dispatch, Closing & Reporting (Advanced analytics) - Dedicated Account Manager - Speech Analytics - 24/7 Priority Support with SLA ## Integrations [ 1CRM](https://www.capterra.com/p/131566/1CRM/)[ 10Web](https://www.capterra.com/p/186678/10Web/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.