--- title: "Gatya Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gatya Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10034752/Gatya/" page_type: "product" language: "en" --- # Gatya Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Gatya ## What is Gatya? Biz Glows Gatya is a Customer Service Software that Converts Conversations into Sales 24/7. It handles customer queries, guides purchases, and collects orders — all in one system. Gatya converts conversations into sales by recommending products, presenting offers, and addressing concerns naturally. Operating 24/7, Gatya ensures instant responses and consistent communication. It gathers customer feedback and organizes insights for business improvements. The system integrates with multiple communication channels and is easy to implement with minimal technical knowledge. By automating routine interactions, Gatya streamlines operations while maintaining professional communication, helping businesses manage customer relationships efficiently and focus on core activities. ## What is Gatya used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹3999 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gatya?[Manage this product listing](https://www.g2.com/products/gatya/claim_requests/new?auto=true) ## Gatya Overview Updated September 2026 AI summary Gatya delivers chatbot solutions for businesses of all sizes, supporting automated responses, language detection, and natural language processing to enhance customer support and manage sales or marketing inquiries. With contextual guidance, intent recognition, and customer experience management, it operates across web, desktop, and mobile platforms, and integrates with major social messaging and business communication tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gatya 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price ₹3999 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## Gatya alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) [Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.2 (164)](https://www.capterra.com/p/158117/Freshchat/reviews/) Starting price $1799.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158117/Freshchat/) ## FAQs about Gatya Overview ### What company size and specific industries is Gatya built for? Gatya is designed for small to mid-sized businesses in service-oriented industries, including restaurants, salons, clinics, real estate firms, gyms, coaching centers, and manufacturers. It also fits other businesses that rely on appointment management, customer coordination, or routine service operations. Features and Usability ### What are the key features of Gatya? Gatya offers automated responses, a chatbot, and contextual guidance for customer support and customer experience management. It also includes intent recognition, language detection, and natural language processing to classify messages and route interactions for sales and marketing use cases. Integrations ### Which third-party tools and platforms does Gatya integrate with? Gatya integrates with 10 third-party platforms for social messaging and business communication, including Facebook Business Suite, Gmail, Instagram, LinkedIn for Business, Telegram, Twitter/X, and WhatsApp. It also connects to Google My Business Post Scheduler, Google My Business Pro Services, and Google My Business Review Manager. Getting Started and Support ### What training and onboarding options does Gatya offer? Gatya provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person training supports direct instruction, live online sessions allow guided setup remotely, documentation serves as written reference material, and videos offer self-paced learning for reviewing features and steps as needed. Getting Started and Support ### What customer support options does Gatya offer? Gatya provides email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. Without reviewer feedback on support experiences, no claims can be made about response speed, helpfulness, or common frustrations. The listed channels suggest multiple ways for users to seek help when needed. ## Features AI summary Based on 1,278 Chatbot reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Gatya supports all three features that reviewers rate most highly: **Automated Responses**, **Language Detection**, and **Natural Language Processing**. Together, these capabilities help businesses respond faster, understand user language more accurately, and deliver more relevant conversations, allowing teams to improve customer support and handle more interactions efficiently. Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customer Support Provide online support for your customers through live chat or help desk functionality For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Gatya 9 features ### All Features - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Support: Provide online support for your customers through live chat or help desk functionality - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Intent Recognition: Helps understand a user's intentions/actions - Language Detection: Identify different languages - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. ## Pricing Growth ₹3,999 Flat Rate,Per Month ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[ Google My Business Post Scheduler](https://www.capterra.com/p/186090/Google-My-Business-Post-Scheduler/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.