--- title: "Zipper Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zipper Software - reviews, pricing plans, popular comparisons to other Fitness products and more." source_url: "https://www.capterra.com/p/10034774/Zipper/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Zipper Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zipper ## What is Zipper? Zipper is AI-powered business management built for boutique fitness & wellness studios. Instead of duct-taping together five disconnected tools, you get booking, payments, a branded website, CRM, and marketing in one system built for how modern studios run. Built for Pilates, yoga, personal training, martial arts, dance, sauna & cold plunge, and single or multi-location studios — with equal support for classes, privates, semi-privates, and events. Key Features: -Class & Appointment Management - one calendar for classes and privates, with waitlists, substitutions, and kiosk check-in. -Payments & Billing - Stripe processing with memberships, class packs, hybrid plans, and family accounts. -Branded Website & Client App - a conversion-ready website and white-label app, included. -Marketing & CRM - two-way SMS/email, automations, lead management, and one inbox. -Chat With Your Data - your own data warehouse plus AI answers in plain English. Month-to-month. No contracts, no setup fees. ## What is Zipper used for? [Fitness](https://www.capterra.com/fitness-software/)[Pilates Studio](https://www.capterra.com/pilates-studio-software/)[Yoga Studio](https://www.capterra.com/yoga-studio-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $139 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zipper?[Manage this product listing](https://www.g2.com/products/zipper/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zipper 5.0 (12) VS. [4.8 (427)](https://www.capterra.com/p/202837/Everfit/reviews/) Starting Price $139 Flat Rate, Per Month Starting Price $19 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (12) Ease Of Use 4.8 (3,205) Value For Money 4.8 (12) Value For Money 4.6 (3,033) Customer Service 5.0 (12) Customer Service 4.8 (2,881) ## Zipper alternatives [4.3 (333)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (244)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) [4.6 (3,206)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) Starting price $22.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146651/My-PT-Hub/) [FitBudd](https://www.capterra.com/p/227564/FitBudd/) [4.6 (408)](https://www.capterra.com/p/227564/FitBudd/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227564/FitBudd/) [View all alternatives](https://www.capterra.com/p/10034774/Zipper/alternatives/) ## FAQs about Zipper Overview ### Which roles and teams benefit most from Zipper? Zipper is most used by business owners, founders, and operators who need to manage core business workflows and keep day-to-day activities organized. Executive leaders use it to oversee operations and support decision-making, while virtual assistants and administrative teams use it to coordinate tasks, maintain records, and handle recurring operational work. Answer based on 12 reviews Overview ### What company size and industries is Zipper built for? Zipper serves small boutique fitness and wellness studios, with 100% of reviewers from small businesses and 50% in Health, Wellness and Fitness. It also supports Consumer Services and Higher Education organizations, each representing 8% of reviewers. Common settings include Pilates, yoga, personal training, martial arts, dance, gyms, and multi-location studios managing fitness classes and appointments. Answer based on 12 reviews Features and Usability ### What are the key features of Zipper? Zipper offers appointment and class scheduling, online booking, calendar and facility scheduling, and wait list management for bookings and capacity. It also includes membership management, billing and invoicing, recurring subscription billing, payment processing, client portals, access controls, reporting, reminders, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Zipper starts at $139 per month for the Starter plan, built for solo instructor studios with under 100 clients. Studio costs $299 per month and Growth costs $499 per month. A free trial is available. Starter includes a 1% platform fee on payments and up to 100 members. Integrations ### Which third-party tools and platforms does Zipper integrate with? Zipper integrates with 4 third-party platforms: Facebook Business Suite, Google Calendar, Google Maps, and Zoom Events and Webinars. These catalog integrations cover social media management, scheduling, location services, and virtual event support. Getting Started and Support ### What training and onboarding options does Zipper offer? Zipper provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Zipper offer? Zipper provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available about response times, helpfulness, or support frustrations, so support experience cannot be summarized from user reports. ## Features AI summary Based on 2,719 Fitness reviews Capterra reviewers point to these as the top features buyers look for in fitness software: - **Client Management** (**56%** of reviewers rated this feature as critical) - **Online Booking** (**60%**) - **Electronic Payments** (**54%**) Zipper supports all three features that matter most to reviewers: **Client Management**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help businesses keep member information organized, let clients schedule sessions more easily, and collect payments digitally, allowing teams to save time and deliver a smoother customer experience. Client Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Membership Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Class Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create and schedule group classes, recurring appointments, and private sessions, etc. Customizable Templates 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Booking Management 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Recurring/Subscription Billing 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Zipper 63 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Monitor service demand and performance to plan for adequate resources that meet business needs Create and schedule group classes, recurring appointments, and private sessions, etc. Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track, store, and access client contracts or licenses Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Designed for yoga and pilates studios Use AI to generate content in the form of text, images, videos, etc. Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Manage the process of attracting and converting business prospects into leads Automate workflows and trigger campaigns based on customer actions Contact members listed in the database through email, SMS, social, phone, etc. Database of members to track personal information of individuals and families Notifications via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Point or incentive based programs loyalty programs designed to increase customer engagement Check-in and out via a mobile device or kiosk Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.7 (12) 4.7 Based on 12 reviews ## Pricing Value for money 4.8 (12) Free Trial [View pricing plan details](https://www.capterra.com/p/10034774/Zipper/pricing/) Starter $139.00 Flat Rate,Per Month It includes: - Email And SMS Automation - Website Builder - Branded Booking App - Class Appointment And Event Management - CRM - 1% Platform Fee On Payments - Forms/Waivers - Parent/Child Relationships - 1 User Account - Email Support With 24 Hr Response - Up To 100 Members Studio (Most Popular) $299.00 Flat Rate,Per Month It includes: - Website Builder - Class Appointment And Event Management - CRM - Branded Booking App - 0% Platform Fee On Payments - Forms/Waivers - Parent/Child Relationships - Email And SMS Automation - Email & Text Support Growth $499.00 Flat Rate,Per Month It includes: - Class Appointment And Event Management - CRM - 0% Platform Fee On Payments - Up To 500 Active Members - Forms/Waivers - Parent/Child Relationships - Instructor Substitution Management - Email And SMS Automation - Branded Booking App - API Access - Unlimited active members Value for money 4.8 (12) 4.8 Based on 12 reviews ## Integrations [ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (12) 5.0 Based on 12 reviews ## User reviews Overall rating 5.0 Based on 12 reviews Filter by rating 5(12) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MR Mark R. Trustee Religious Institutions ### "We recommend Zipper!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2026 Very satisfied, \[sensitive content hidden\] told us as a newer company there may be a few glitches, well, when we encountered one - it was addressed and corrected quickly. Pros Overall ease of use. It is much less confusing than 2 of the bigger companies we have used for our yoga studios and boxing gyms in the past. Great customer service also! Cons Right now, we have no complaints - we have been using the zipper for our yoga studio for about 4 months, and everything has been easy to figure out. We have a lot of experience working with CRM systems and booking sites and Zipper was set up right for their customers Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Horrible customer service, we were lied to from the sales rep about many things. Would never recommend them! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Zipper Dealing with the owner sold us - and we like to support small businesses and new startups because that is who we are Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JP Julie P. Virtual Assistant Professional Training & Coaching ### "A Smooth Switch to a Much Easier and More Efficient System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2026 Our overall experience has been really positive. Moving across from our previous provider felt like a big change, but Zipper made the migration and onboarding process really straightforward and supportive. \[sensitive content hidden\] and the whole team have been brilliant in helping us get everything set up. The onboarding was broken down into manageable steps, with check-in calls when needed, which made the whole process feel much simpler and less overwhelming. As a studio assistant, I’m involved with a lot of the day-to-day systems and admin, so having a platform that is easier to navigate and more efficient makes a huge difference. We’re already seeing how much time we were previously wasting because of limitations with our old system. We know we’ve made the right decision moving to Zipper. We’re already seeing improvements in productivity and day-to-day efficiency, and we’re excited to see how much more time it can free up for the team and how it can help support the growth of the business. Pros The biggest positive for us has been how easy the whole process has been, from migrating across to getting set up and using the system day to day. The Zipper team have been incredibly supportive and quick to respond whenever we’ve had questions or any small teething problems. There are lots of great features that we didn’t have with our previous system, and the features we did already have are much easier and more efficient to use. We’re finding every day that the platform makes things simpler and saves us a lot of time. I’ve also found the visibility of what our customers see really helpful, particularly around bookings. The booking process is much easier and clearer, which makes things easier for both us and our customers. Cons We haven’t come across any major negatives so far. As with any new system, there have been a few small teething issues while getting everything set up, but these have been minor and the team have been very quick to help resolve them. Switched from [bsport](https://www.capterra.com/p/197172/bsport/) We had been with Bsport for around three years. While the platform had some great features, we increasingly found that we were spending more time problem-solving and looking for workarounds for tasks that should have been straightforward. For us, the main issue was that some of the foundations of the system didn’t work as well as we needed them to. It often felt like new features, add-ons and extras were being developed while some of the underlying issues remained unresolved. This meant that the same frustrations continued to affect our day-to-day use of the platform. The support team were generally responsive, but unfortunately, we often felt that the response explained why something was happening rather than providing a practical solution or resolving the underlying issue. As a result, we regularly had to find our own workarounds, which took up valuable time and created unnecessary admin. After three years, we felt that the system was becoming more of a barrier to our day-to-day productivity than a tool that was helping us work more efficiently. This was a major factor in our decision to look for an alternative platform. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Zipper While Mindbody looked and sounded impressive on paper, our initial experience left us feeling less confident about making the move. The initial call felt quite sales-focused and, at times, overly pushy. We would have preferred the opportunity to explore the platform ourselves, but we weren’t offered a free trial to properly look around and understand how the system would work for our business before making a decision. During the demonstration, some of the features we were shown also felt quite dated compared with what we were looking for from a modern platform. Given the level of investment required, this raised concerns that we could end up with a similar experience to our existing system — an older foundation with newer features and add-ons built around it, rather than a system that was genuinely straightforward and efficient at its core. We also found the overall setup and implementation process sounded quite complicated, which made us question how much time and resource would be required from our team to get everything working properly. Ultimately, we didn’t feel confident enough in the platform or the overall experience to make the investment. We were looking for something that felt modern, intuitive and easy to implement, with strong foundations rather than something that might require us to work around limitations. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EP Erika P. CEO Founder Health, Wellness and Fitness ### "A Platform That Has Grown With Our Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2026 My experience with Zipper is a little unique because I first used the platform as a Pilates instructor at CS Fit before becoming a business owner myself. When I founded The Tile Society Mahjong Social Club, I chose Zipper because I already understood the platform from the instructor and client perspective. Since then, The Tile Society has grown quickly, and we've challenged Zipper in ways that are probably very different from its traditional fitness clients. We manage Mahjong and Canasta classes, open and guided play, recurring memberships, leagues, private events, fundraisers and off-site programming, all with different registration and operational needs. There have absolutely been growing pains as we've figured out what our business needs from the platform, but what has stood out to me is the level of support behind the product. \[sensitive content hidden\] has been responsive, available and willing to listen to our feedback. I never feel like we're simply submitting suggestions into a black hole. For me, software isn't just about what it can do today; it's also about whether the company behind it understands where its clients are going. Zipper has been willing to grow alongside our business, and that has been incredibly valuable. Pros What initially drew me to Zipper was its ease of use. I was first introduced to the platform as a Pilates instructor at CS Fit, so when I opened The Tile Society Mahjong Social Club, I already had experience with Zipper from the instructor side and knew I wanted to explore it for my own business. As one of the first dedicated Mahjong studios to use Zipper, our business model is a little different from a traditional fitness studio. We offer classes, open play, guided play, leagues, memberships, private events and special events, so we ask a lot of the platform. What I appreciate most is the combination of an easy client experience and a team that is genuinely willing to listen as our business grows. \[sensitive content hidden\] has been extremely accessible and receptive to feedback, and when we identify something that could work better for our model, there is an actual conversation about it rather than feeling like we are simply working around a rigid system. Cons Because our business model is somewhat unique, there have been features we have needed that weren't initially built into the platform or didn't function exactly the way we needed them to. As we've grown, reporting, membership management, waitlist functionality and some of the administrative tools have been areas where we've wanted more flexibility. That said, one of the reasons we've continued with Zipper is that the team is receptive to feedback. I don't expect every platform to anticipate every need of a growing business, but I do value having a team that listens and continues to evolve the product. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ES Elizabeth S. Owner and Operator Health, Wellness and Fitness ### "A Growing Platform with Exceptional Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2026 Overall, my experience with Zipper has been very positive. The platform is intuitive and has helped streamline scheduling, memberships, payments, and communication for our studio. Because Zipper is a smaller, growing company, some features are still being developed, but the team is incredibly responsive, receptive to feedback, and committed to making meaningful improvements. I appreciate the personal support and look forward to seeing the platform continue to evolve. Pros What I like most about Zipper is how easy and intuitive it is for both our clients and our team. It brings scheduling, memberships, payments, and communication together in one place, making day-to-day studio management feel much more streamlined. Customer service is stellar. The team is extremely responsive. Cons As a smaller, still-developing company (which is part of why I chose them), they haven't fully built out every feature yet. That said, the team is responsive, actively improving, and making the platform better every day. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Zipper provided excellent customer support and a wide range of features. Alternatives considered [Arketa](https://www.capterra.com/p/212718/Arketa/) [Momence](https://www.capterra.com/p/229516/Ribbon/) Reasons for choosing Zipper We chose Zipper due to the personalized attention we received and the monthly pricing. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Crystal I. Owner Health, Wellness and Fitness ### "Very Happy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2026 My overall experience with Zipper has been great, I found them as one would find a needle in a haystack. Such a random recommendation but I am so happy that I did Pros The thing I like most about Zipper is the team. My journey began with \[sensitive content hidden\] . On our intro call He was immediately understanding and put together the exact product I needed. During the first weeks/months of using the product He quickly responded to all of my questions and concerns. I have been using Zipper since 2024 and He is still very quick to respond to any text or email. As a CPA, I work with other small businesses and will recommend Zipper whenever the opportunity arises. My clients say the same thing about Zippers customer service. Next any issue that arose that Zipper being relatively new had yet to encounter \[sensitive content hidden\] has been quick to diagnose and develop a solution. It feels like every time I log into Zipper some new amazing feature has been added. I recently met \[sensitive content hidden\] she has been just as helpful and quick to respond as \[sensitive content hidden\] . In a world where it is very easy to let clients become numbers on a page, Zipper does the opposite. Cons Honestly nothing comes to mind for something that I least like about Zipper. They meet me exactly where I am without any extra fuss. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I needed more versatility for scheduling and the ability to make my website more robust Alternatives considered [Arketa](https://www.capterra.com/p/212718/Arketa/) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Zipper Because of the customer service. Chris made it very easy to set up my website and get going Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NG Nathalia G. owner Consumer Services ### "Collaborative Approach to Studio Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2026 One of the things I’ve appreciated most about working with Zipper is how genuinely collaborative and responsive their team has been. As with any major software transition, there have been things to fine-tune along the way, but I’ve always felt heard when I’ve brought forward an idea, suggestion, or issue that needed attention. The team asks thoughtful questions, and actively works toward solutions. They’ve been open to learning how our studio operates and adapting the platform to better support the needs of both our business and our clients. It’s rare to work with a software company that makes you feel like you have a real voice in the product, and that level of partnership has been incredibly valuable. Pros The Zipper team is exceptionally collaborative, responsive, and receptive to feedback. I appreciate feeling like we have a genuine voice in how the product continues to evolve. Cons Because Zipper is still an evolving platform, some features and workflows are continuing to be refined. Switched from [Pike13](https://www.capterra.com/p/225933/Pike13/) Pike13 was very old and never listened to any feedback or requests even after being with them for 8+ years everything had a work around Alternatives considered [Arketa](https://www.capterra.com/p/212718/Arketa/) [Momentus Technologies](https://www.capterra.com/p/2403/Momentus-Technologies/) [Walla](https://www.capterra.com/p/265361/Walla/) Reasons for choosing Zipper Of all the platforms I considered, Zipper demonstrated the greatest willingness to collaborate. They’re established enough to offer a strong, capable system, but still personal enough to give real attention to the specific needs of my studio. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Kenny H. Co-Owner Health, Wellness and Fitness ### "Zipper has exceeded expectations " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2026 all, our experience with Zipper has been very positive. It has made managing the client experience and day-to-day operations much more streamlined, and we appreciate having so much functionality in one platform. As a newer platform, we’ve also seen a lot of growth and responsiveness from the Zipper team, which has been great. Overall, Zipper has been a valuable tool for helping us operate and grow Wellness Experience. Pros What I like most about Zipper is that it gives us one centralized place to manage the client experience and the business. It makes booking and communication easier for our clients while giving us better visibility into scheduling, client engagement, and revenue. For a growing studio like ours, having everything streamlined in one platform saves us a lot of time and makes it much easier to scale. Cons The biggest challenge is probably that Zipper is a newer, rapidly evolving platform. The frequent updates and new features are exciting, but sometimes it can be difficult to keep pace with the changes. Just when we get comfortable with a workflow, an update can change where something lives or how it works. That said, I see that more as a byproduct of a platform that’s actively improving and responding to customer feedback than a major drawback. Switched from [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Phorest is primarily used for salons and we needed something geared towards boutique fitness. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reasons for choosing Zipper They came highly recommended and cost vs. value offered. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Stephen C. Founder President Higher Education ### "Spend less on better service. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 4, 2026 Excellent. I love the integration of all the platforms in to one turn-key solution. The ability to toggle between all the facets of the backend such as the website building to the site to the booking system is a gem. Pros The customer service. Zipper repeated took all of my requests for improvements to their systems and made them happen. Even better then I had requested. Cons There were a few small things but they got worked out. There are a few small things with the website builder that can be improved but I believe they are on it and will correct them in a timely manner. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Pricing. Overall, it was not as user-friendly. The integrations were clucky or didn't work. Made you pay a separate price for features that originally part of a package. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing Zipper Event Bright and similar systems did not have the feature nor the tools that I needed to manage all the facets of our business. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MR Matt R. Owner Recreational Facilities and Services ### "Great Tech Vendor, Highly Recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2026 Our experience with Zipper has been 10/10, only regret was not starting on their platform sooner. Team is fast to respond to support requests and platform updates happen often. A lot of tech platforms leave you behind after they make their sale, Zipper stays with you. Pros Zipper has been a huge upgrade for our business. It has Incredible customer support, customization, and features with a great ease of use. Cons Some minor technical hiccups but nothing other platforms don’t also experience. When we do have issues, they’re resolved quickly. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Sales pitch was great but we ran into constant technical issues. Alternatives considered [Exercise.com](https://www.capterra.com/p/152284/exercise-com/) Reasons for choosing Zipper Zipper had a lot of great features and functionality in their pitch. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CH Connie H. Owner Marketing and Advertising ### "The most customizable studio software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2026 Pros It's really flexible and you can set things up in a lot of different ways. For example, you can book for family members and guests in the checkout and you can sell auto-renewing appointment packs or give guest passes as part of membership perks. The branded app works really nicely too and the embeddable website widgets are the best I've seen. It makes buying and booking really easy. Feels modern and incorporates AI. Cons The included website builder doesn't have as much flexibility as a Squarespace site, but it's free and all in the same place as the scheduler so that's worth it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CS Cara S. Owner Health, Wellness and Fitness ### "Nothing like Zipper! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 I tell everyone I know who needs support and a better platform. My overall experience has been top notch! Pros The value of this platform is unbelievable. The customer support, ease of use, and product is unmatched to any other platform in the industry. I have used mindbody, Glofox, mybeststudio, this is NEXT LEVEL, a game changer for a studio owner. Cons That it took so long to join! Zipper has everything we need, open to new things and they jump in to support us when we need it. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [My Best Studio](https://www.capterra.com/p/136106/My-Best-Studio-Software/) Did not do what we needed it to do, no customer support either. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 8, 2026 Thank you Cara. We love working with you! AN Anonymous User Owner Performance Coach Health, Wellness and Fitness ### "Excellent platform with multiple growth integrations" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2026 Excellent. There are many platforms available, but the service sets Zipper apart from the rest. The client management system is straightforward, and AI integration is excellent, which allows me to focus on clients and developing my business, not on content creation. Pros Customer service tops my list. \[sensitive content hidden\] is always quick to respond to any questions and adjusted the product to meet my business's needs. As a new business owner, Lord knows I wasn't the easiest client, but \[sensitive content hidden\] and his team were patient with the changes I needed and helped me build what I needed for my business as it developed. Any time I needed a modification, it was done quickly and seamlessly. Updates are explained and easy to integrate. Cons I'm not the most tech-savvy coach, so it took me some time to learn the full functionality of Zipper's platform. That said, any questions I had, \[sensitive content hidden\] was a call away to explain and walk me through it. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reasons for choosing Zipper Customer service, growth potential, AI marketing tool integration Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 5, 2026 Thanks for much for the thoughtful review. Looking forward to continuing to work together! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.