--- title: "Zipper Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zipper Software - reviews, pricing plans, popular comparisons to other Fitness products and more." source_url: "https://www.capterra.com/p/10034774/Zipper/" page_type: "product" language: "en" --- # Zipper Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zipper ## What is Zipper? Zipper is AI-powered business management built for boutique fitness & wellness studios. Instead of duct-taping together five disconnected tools, you get booking, payments, a branded website, CRM, and marketing in one system built for how modern studios run. Built for Pilates, yoga, personal training, martial arts, dance, sauna & cold plunge, and single or multi-location studios — with equal support for classes, privates, semi-privates, and events. Key Features: -Class & Appointment Management - one calendar for classes and privates, with waitlists, substitutions, and kiosk check-in. -Payments & Billing - Stripe processing with memberships, class packs, hybrid plans, and family accounts. -Branded Website & Client App - a conversion-ready website and white-label app, included. -Marketing & CRM - two-way SMS/email, automations, lead management, and one inbox. -Chat With Your Data - your own data warehouse plus AI answers in plain English. Month-to-month. No contracts, no setup fees. ## What is Zipper used for? [Fitness](https://www.capterra.com/fitness-software/)[Pilates Studio](https://www.capterra.com/pilates-studio-software/)[Yoga Studio](https://www.capterra.com/yoga-studio-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $139 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zipper?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.joinzipper.com&name=Zipper) ## Zipper Overview Updated August 2026 AI summary Zipper is fitness and yoga studio management software designed for small businesses, offering tools for attendance tracking, booking management, membership administration, and billing. Its features include online booking, electronic payments, class scheduling, a client portal, and marketing automation. Zipper deploys via web, iOS, and Android, supporting studios seeking integrated management and client engagement solutions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zipper 5.0 (8) VS. [4.6 (3,206)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) Starting Price $139 Flat Rate, Per Month Starting Price $22.5 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (8) Ease Of Use 4.4 (3,205) Value For Money 4.9 (8) Value For Money 4.6 (3,033) Customer Service 5.0 (8) Customer Service 4.5 (2,881) ## Zipper alternatives [4.8 (418)](https://www.capterra.com/p/202837/Everfit/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (82)](https://www.capterra.com/p/215808/FliiP/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (243)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (332)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10034774/Zipper/alternatives/) ## FAQs about Zipper Overview ### What company size and specific industries is Zipper built for? Zipper is designed for small to mid-sized fitness and wellness businesses, including yoga studios, pilates studios, martial arts academies, gyms, fitness studios, personal trainers, and other wellness providers. It fits service-based operators that manage classes, sessions, and client scheduling in these industries. Features and Usability ### What are the key features of Zipper? Zipper includes online booking, appointment management, class management, and automated scheduling for studio and event coordination. It also offers membership management, client portal, billing and invoicing, online payments, recurring billing, and reporting & statistics, plus access controls, attendance tracking, reminders, and customizable reports. Pricing ### How much does it cost and what fees or limitations are included? Zipper starts at $97 per month for the Basic plan, which includes 1 user account, CRM, and a 1% platform fee on payments. The $249 Starter plan adds 5 user accounts and 0% platform fee, while the $397 Growth plan includes 12 user accounts. A free trial is available. Getting Started and Support ### What training and onboarding options does Zipper offer? Zipper provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover scheduled instruction, and documentation and videos offer self-paced reference material for learning product features and steps. Getting Started and Support ### What customer support options does Zipper offer? Zipper offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Without reviewer feedback on support, user experience cannot be assessed here, so the available channels are the only reliable details for Zipper’s support options. ## Features AI summary Based on 2,674 Fitness reviews Capterra reviewers point to these as the top features buyers look for in fitness software: - **Client Management** (**55%** of reviewers rated this feature as critical) - **Online Booking** (**60%**) - **Electronic Payments** (**53%**) Zipper supports all three top-priority features: Client Management, Online Booking, and Electronic Payments. Together, these capabilities help fitness businesses keep member information organized, let clients schedule sessions with ease, and process payments efficiently, allowing teams to save time and deliver a smoother customer experience. Client Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Customizable Templates 4.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Booking Management 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Website Integration 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites Customizable Branding 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Marketing Automation 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Zipper 63 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Monitor service demand and performance to plan for adequate resources that meet business needs Create and schedule group classes, recurring appointments, and private sessions, etc. Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track, store, and access client contracts or licenses Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Designed for yoga and pilates studios Use AI to generate content in the form of text, images, videos, etc. Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Manage the process of attracting and converting business prospects into leads Automate workflows and trigger campaigns based on customer actions Contact members listed in the database through email, SMS, social, phone, etc. Database of members to track personal information of individuals and families Notifications via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Point or incentive based programs loyalty programs designed to increase customer engagement Check-in and out via a mobile device or kiosk Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.8 (8) 4.8 Based on 8 reviews ## Pricing Value for money 4.9 (8) Free Trial [View pricing plan details](https://www.capterra.com/p/10034774/Zipper/pricing/) Starter $139.00 Flat Rate,Per Month It includes: - Class Appointment And Event Management - CRM - 1% Platform Fee On Payments - Forms/Waivers - Parent/Child Relationships - 1 User Account - Email Support With 24 Hr Response - Up To 100 Members - Email And SMS Automation - Website Builder - Branded Booking App Studio (Most Popular) $299.00 Flat Rate,Per Month It includes: - Class Appointment And Event Management - CRM - Branded Booking App - 0% Platform Fee On Payments - Forms/Waivers - Parent/Child Relationships - Email And SMS Automation - Email & Text Support - Website Builder Growth $499.00 Flat Rate,Per Month It includes: - Class Appointment And Event Management - CRM - 0% Platform Fee On Payments - Up To 500 Active Members - Forms/Waivers - Parent/Child Relationships - Instructor Substitution Management - Email And SMS Automation - Branded Booking App - API Access - Unlimited active members Value for money 4.9 (8) 4.9 Based on 8 reviews ## Integrations [ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Crystal I. Owner Health, Wellness and Fitness ### "Very Happy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2026 My overall experience with Zipper has been great, I found them as one would find a needle in a haystack. Such a random recommendation but I am so happy that I did Pros The thing I like most about Zipper is the team. My journey began with \[sensitive content hidden\] . On our intro call He was immediately understanding and put together the exact product I needed. During the first weeks/months of using the product He quickly responded to all of my questions and concerns. I have been using Zipper since 2024 and He is still very quick to respond to any text or email. As a CPA, I work with other small businesses and will recommend Zipper whenever the opportunity arises. My clients say the same thing about Zippers customer service. Next any issue that arose that Zipper being relatively new had yet to encounter \[sensitive content hidden\] has been quick to diagnose and develop a solution. It feels like every time I log into Zipper some new amazing feature has been added. I recently met \[sensitive content hidden\] she has been just as helpful and quick to respond as \[sensitive content hidden\] . In a world where it is very easy to let clients become numbers on a page, Zipper does the opposite. Cons Honestly nothing comes to mind for something that I least like about Zipper. They meet me exactly where I am without any extra fuss. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I needed more versatility for scheduling and the ability to make my website more robust Alternatives considered [Arketa](https://www.capterra.com/p/212718/Arketa/) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Zipper Because of the customer service. Chris made it very easy to set up my website and get going Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NG Nathalia G. owner Consumer Services ### "Collaborative Approach to Studio Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2026 One of the things I’ve appreciated most about working with Zipper is how genuinely collaborative and responsive their team has been. As with any major software transition, there have been things to fine-tune along the way, but I’ve always felt heard when I’ve brought forward an idea, suggestion, or issue that needed attention. The team asks thoughtful questions, and actively works toward solutions. They’ve been open to learning how our studio operates and adapting the platform to better support the needs of both our business and our clients. It’s rare to work with a software company that makes you feel like you have a real voice in the product, and that level of partnership has been incredibly valuable. Pros The Zipper team is exceptionally collaborative, responsive, and receptive to feedback. I appreciate feeling like we have a genuine voice in how the product continues to evolve. Cons Because Zipper is still an evolving platform, some features and workflows are continuing to be refined. Switched from [Pike13](https://www.capterra.com/p/225933/Pike13/) Pike13 was very old and never listened to any feedback or requests even after being with them for 8+ years everything had a work around Alternatives considered [Arketa](https://www.capterra.com/p/212718/Arketa/) [Momentus Technologies](https://www.capterra.com/p/2403/Momentus-Technologies/) [Walla](https://www.capterra.com/p/265361/Walla/) Reasons for choosing Zipper Of all the platforms I considered, Zipper demonstrated the greatest willingness to collaborate. They’re established enough to offer a strong, capable system, but still personal enough to give real attention to the specific needs of my studio. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Kenny H. Co-Owner Health, Wellness and Fitness ### "Zipper has exceeded expectations " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2026 all, our experience with Zipper has been very positive. It has made managing the client experience and day-to-day operations much more streamlined, and we appreciate having so much functionality in one platform. As a newer platform, we’ve also seen a lot of growth and responsiveness from the Zipper team, which has been great. Overall, Zipper has been a valuable tool for helping us operate and grow Wellness Experience. Pros What I like most about Zipper is that it gives us one centralized place to manage the client experience and the business. It makes booking and communication easier for our clients while giving us better visibility into scheduling, client engagement, and revenue. For a growing studio like ours, having everything streamlined in one platform saves us a lot of time and makes it much easier to scale. Cons The biggest challenge is probably that Zipper is a newer, rapidly evolving platform. The frequent updates and new features are exciting, but sometimes it can be difficult to keep pace with the changes. Just when we get comfortable with a workflow, an update can change where something lives or how it works. That said, I see that more as a byproduct of a platform that’s actively improving and responding to customer feedback than a major drawback. Switched from [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Phorest is primarily used for salons and we needed something geared towards boutique fitness. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reasons for choosing Zipper They came highly recommended and cost vs. value offered. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Stephen C. Founder President Higher Education ### "Spend less on better service. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 4, 2026 Excellent. I love the integration of all the platforms in to one turn-key solution. The ability to toggle between all the facets of the backend such as the website building to the site to the booking system is a gem. Pros The customer service. Zipper repeated took all of my requests for improvements to their systems and made them happen. Even better then I had requested. Cons There were a few small things but they got worked out. There are a few small things with the website builder that can be improved but I believe they are on it and will correct them in a timely manner. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Pricing. Overall, it was not as user-friendly. The integrations were clucky or didn't work. Made you pay a separate price for features that originally part of a package. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing Zipper Event Bright and similar systems did not have the feature nor the tools that I needed to manage all the facets of our business. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MR Matt R. Owner Recreational Facilities and Services ### "Great Tech Vendor, Highly Recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2026 Our experience with Zipper has been 10/10, only regret was not starting on their platform sooner. Team is fast to respond to support requests and platform updates happen often. A lot of tech platforms leave you behind after they make their sale, Zipper stays with you. Pros Zipper has been a huge upgrade for our business. It has Incredible customer support, customization, and features with a great ease of use. Cons Some minor technical hiccups but nothing other platforms don’t also experience. When we do have issues, they’re resolved quickly. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Sales pitch was great but we ran into constant technical issues. Alternatives considered [Exercise.com](https://www.capterra.com/p/152284/exercise-com/) Reasons for choosing Zipper Zipper had a lot of great features and functionality in their pitch. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CH Connie H. Owner Marketing and Advertising ### "The most customizable studio software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2026 Pros It's really flexible and you can set things up in a lot of different ways. For example, you can book for family members and guests in the checkout and you can sell auto-renewing appointment packs or give guest passes as part of membership perks. The branded app works really nicely too and the embeddable website widgets are the best I've seen. It makes buying and booking really easy. Feels modern and incorporates AI. Cons The included website builder doesn't have as much flexibility as a Squarespace site, but it's free and all in the same place as the scheduler so that's worth it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CS Cara S. Owner Health, Wellness and Fitness ### "Nothing like Zipper! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 I tell everyone I know who needs support and a better platform. My overall experience has been top notch! Pros The value of this platform is unbelievable. The customer support, ease of use, and product is unmatched to any other platform in the industry. I have used mindbody, Glofox, mybeststudio, this is NEXT LEVEL, a game changer for a studio owner. Cons That it took so long to join! Zipper has everything we need, open to new things and they jump in to support us when we need it. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [My Best Studio](https://www.capterra.com/p/136106/My-Best-Studio-Software/) Did not do what we needed it to do, no customer support either. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 8, 2026 Thank you Cara. We love working with you! AN Anonymous User Owner Performance Coach Health, Wellness and Fitness ### "Excellent platform with multiple growth integrations" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2026 Excellent. There are many platforms available, but the service sets Zipper apart from the rest. The client management system is straightforward, and AI integration is excellent, which allows me to focus on clients and developing my business, not on content creation. Pros Customer service tops my list. \[sensitive content hidden\] is always quick to respond to any questions and adjusted the product to meet my business's needs. As a new business owner, Lord knows I wasn't the easiest client, but \[sensitive content hidden\] and his team were patient with the changes I needed and helped me build what I needed for my business as it developed. Any time I needed a modification, it was done quickly and seamlessly. Updates are explained and easy to integrate. Cons I'm not the most tech-savvy coach, so it took me some time to learn the full functionality of Zipper's platform. That said, any questions I had, \[sensitive content hidden\] was a call away to explain and walk me through it. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reasons for choosing Zipper Customer service, growth potential, AI marketing tool integration Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 5, 2026 Thanks for much for the thoughtful review. Looking forward to continuing to work together! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.