--- title: "VoxSun Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VoxSun Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more." source_url: "https://www.capterra.com/p/10034821/VoxSun/" page_type: "product" language: "en" --- # VoxSun Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) VoxSun ## What is VoxSun? VoxSun is a cloud-based AI business phone system that enhances communication capabilities. Its proprietary ActivVoice technology prioritizes voice packets through QoS, maintaining clear call quality during simultaneous data transfers. The system includes a BOOST function that automatically increases available phone lines during high call volumes without additional charges. VoxSun integrates with Zoho CRM for streamlined customer interaction management. The system can be accessed through multiple platforms including mobile apps, computers, and desk phones, providing flexibility for users. VoxSun offers HD devices that deliver high-quality sound and simple setup processes. Additional features include video conferencing capabilities for team collaboration and advanced encryption for secure communications. The platform combines AI-powered voice recognition with a flexible architecture to create an effective communication solution that adapts to changing business needs. ## What is VoxSun used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.99 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VoxSun?[Manage this product listing](https://www.g2.com/products/voxsun/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VoxSun 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $19.99 Usage Based, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## VoxSun alternatives Highest Rated [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about VoxSun Overview ### What company size and specific industries is VoxSun built for? VoxSun is designed for businesses of all sizes that need cloud-based phone systems, video conferencing, CRM integrations, and secure communication tools. It fits companies in any industry that rely on reliable internal and customer communication, especially organizations looking for managed communication features in one platform. Features and Usability ### What are the key features of VoxSun? VoxSun offers call center management, automatic call distribution, call routing, IVR, and queue management for handling inbound calls. It also includes call recording, call logging, real-time analytics, reporting and statistics, CRM, contact management, and third-party integrations for communication and data tracking. Getting Started and Support ### What training and onboarding options does VoxSun offer? VoxSun provides documentation and videos for training and onboarding. Documentation gives teams written reference material for setup and feature review, while videos support visual, self-paced learning and step-by-step guidance on key tasks. Getting Started and Support ### What customer support options does VoxSun offer? VoxSun provides Email/Help Desk, FAQ/Forum, and Phone Support. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels remain the only confirmed support options. ## Features AI summary Based on 1,873 Business Phone Systems reviews Capterra data shows that buyers of business phone systems rank the following features as their top priorities: - **Call Routing** (**52%** of reviewers rated this feature as critical) - **Mobile Access** (**50%**) - **Voice Mail** (**48%**) VoxSun supports all three of the features reviewers value most: **Mobile Access**, **Voice Mail**, and **Call Routing**. Together, these capabilities help businesses stay reachable across devices, direct calls to the right person faster, and capture important messages, allowing teams to respond more quickly and manage customer communication more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Attendant A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Automatic Call Distribution Distribute/route/connect calls VoxSun 39 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. ## Pricing Base $19.99 Usage Based,Per Month Standard $24.99 Usage Based,Per Month Ultra $34.99 Usage Based,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.