--- title: "FeatureShark Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FeatureShark Software - reviews, pricing plans, popular comparisons to other Product Management products and more." source_url: "https://www.capterra.com/p/10034831/FeatureShark/" page_type: "product" language: "en" --- # FeatureShark Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) FeatureShark ## What is FeatureShark? FeatureShark is a customer feedback and product management platform that centralizes user input, builds data-driven roadmaps, and delivers new features. It collects ideas, bug reports, and feature requests in one location, enabling voting and commenting to prioritize items. Visual roadmaps align stakeholders, while a support hub turns tickets into insights. The help center provides documentation, and the changelog shares release notes. Smart surveys gather targeted feedback, and AI-powered prioritization identifies trends. FeatureShark integrates with tools like Jira, GitHub, Slack, and Discord, converting feedback into tasks and streamlining workflows. By centralizing feedback and prioritization, teams make informed decisions and deliver features based on user needs. ## What is FeatureShark used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Product Management](https://www.capterra.com/product-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $13 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FeatureShark?[Manage this product listing](https://www.g2.com/products/featureshark/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FeatureShark 0.0 VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $13 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (6,068) Value For Money 0.0 (0) Value For Money 4.3 (4,685) Customer Service 0.0 (0) Customer Service 4.4 (4,478) ## FeatureShark alternatives [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about FeatureShark Overview ### What company size and specific industries is FeatureShark built for? FeatureShark is designed for technology companies of all sizes, especially those with product managers, software developers, customer support teams, and user experience designers. It suits organizations that need a product feedback and planning tool for software development and customer-driven feature management. Features and Usability ### What are the key features of FeatureShark? FeatureShark offers feedback management, performance metrics, and survey/poll management as its core features. These functions support collecting feedback, tracking results, and organizing surveys or polls for analysis and reporting. Pricing ### How much does it cost and what fees or limitations are included? FeatureShark offers a free plan, plus paid plans starting at $13/month for the Hobby plan. The Starter plan costs $25/month, Pro is $65/month, and Business is $125/month. A free version and free trial are available. The free plan includes limited features such as one admin, one roadmap, and three boards. Integrations ### Which third-party tools and platforms does FeatureShark integrate with? FeatureShark integrates with 6 third-party tools and platforms, including Discord, GitHub, Jira, Linear, Slack, and monday.com AI Work Platform. These catalog integrations cover communication, development, issue tracking, and work management tools used to organize product feedback and team workflows. Getting Started and Support ### What training and onboarding options does FeatureShark offer? FeatureShark provides documentation for teams that need written reference material during setup and day-to-day use. This format supports self-paced review of product details, feature guidance, and procedural steps when users need to consult information as needed. Getting Started and Support ### What customer support options does FeatureShark offer? FeatureShark provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available here, so no claims can be made about response times, helpfulness, or common frustrations. Users can contact support through the listed channels for assistance. ## Features AI summary Based on 2,092 Product Management reviews Capterra reviewers highlight these as the top features buyers look for in customer satisfaction software: - **Customer Experience Management** (**46%** of reviewers rated this feature as critical) - **Customizable Forms** (**45%**) - **Feedback Management** (**41%**) FeatureShark includes **Feedback Management**, one of the top priorities for buyers in this category. However, it does not include **Customer Experience Management** or **Customizable Forms**. Instead, it offers **Survey/Poll Management** (**43%**), which is also highly valued by reviewers. This gives teams a practical way to collect customer input and organize responses, helping businesses track sentiment and make better service decisions over time. Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10034831/FeatureShark/pricing/) Free Plan $0.00 It includes: - Unlimited End Users - Unlimited Feedback Items - Bubble Widget - 3 Boards - Limited Integrations - 1 Admin - 1 Roadmap - No Custom Domain - No Custom Changelog Category - No Teams - No Custom Fields - No AI Writing Assistant - No AI Changelog Generation - No Status Customization - No User Segmentation - No Custom Roles - No Custom Email Domain - No Prioritization Scoring Hobby Plan $13.00 Flat Rate,Per Month It includes: - Unlimited End Users - Unlimited Feedback Items - Bubble Widget - Custom Domain - Custom Changelog Category - Unlimited Boards - Basic Integrations - 3 Admins - 3 Roadmaps - 1 Team - No Custom Fields - No AI Writing Assistant - No AI Changelog Generation - No Status Customization - No User Segmentation - No Custom Roles - No Custom Email Domain - No Built-In Roadmap Prioritization Starter Plan $25.00 Flat Rate,Per Month It includes: - Unlimited End Users - Unlimited Feedback Items - Bubble Widget - Custom Domain - Custom Changelog Category - Unlimited Boards - Standard Integrations - 6 Admins - 5 Roadmaps - 3 Teams - Custom Fields for Feedback - AI Writing Assistant - AI Changelog Generation - No Status Customization - No User Segmentation - No Custom Roles - No Custom Email Domain - No Built-In Roadmap Prioritization Pro Plan $65.00 Flat Rate,Per Month It includes: - Unlimited End Users - Unlimited Feedback Items - Bubble Widget - Custom Domain - Custom Changelog Category - Unlimited Boards - Intermediate Integrations - 15 Admins - Unlimited Roadmaps - Unlimited Teams - All Custom Fields - AI Writing Assistant - AI Changelog Generation - Status Customization - User Segmentation - No Custom Roles - No Custom Email Domain - No Built-In Roadmap Prioritization Business Plan $125.00 Flat Rate,Per Month It includes: - Unlimited End Users - Unlimited Feedback Items - Bubble Widget - Custom Domain - Custom Changelog Category - Unlimited Boards - Advanced Integrations - Unlimited Admins - Unlimited Roadmaps - Unlimited Teams - All Custom Fields - AI Writing Assistant - AI Changelog Generation - Status Customization - User Segmentation - Custom Roles - Custom Email Domain - Built-In Roadmap Prioritization ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Discord](https://www.capterra.com/p/240238/Discord/)[ Linear](https://www.capterra.com/p/10026109/Linear/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.