# FeatureShark Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FeatureShark Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more.

Source: https://www.capterra.com/p/10034831/FeatureShark

---

# 

 FeatureShark Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

FeatureShark

## What is FeatureShark?

FeatureShark is a customer feedback and product management platform that centralizes user input, builds data-driven roadmaps, and delivers new features. It collects ideas, bug reports, and feature requests in one location, enabling voting and commenting to prioritize items. Visual roadmaps align stakeholders, while a support hub turns tickets into insights. The help center provides documentation, and the changelog shares release notes. Smart surveys gather targeted feedback, and AI-powered prioritization identifies trends. FeatureShark integrates with tools like Jira, GitHub, Slack, and Discord, converting feedback into tasks and streamlining workflows. By centralizing feedback and prioritization, teams make informed decisions and deliver features based on user needs.

## What is FeatureShark used for?

[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$13

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FeatureShark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://featureshark.com&name=FeatureShark)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FeatureShark

0.0

VS.

[4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting Price

$13

Flat Rate, Per Month

Starting Price

$39

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (3,603)

Value For Money

0.0 (0)

Value For Money

4.2 (2,658)

Customer Service

0.0 (0)

Customer Service

4.3 (2,766)

## FeatureShark alternatives

[4.5 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (122)](https://www.capterra.com/p/190125/Custify/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.9 (43)](https://www.capterra.com/p/160682/ReputationStacker/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## Pricing

Free Trial

Free Version

Free Plan

$0.00

It includes:

-   Unlimited End Users
-   Unlimited Feedback Items
-   Bubble Widget
-   3 Boards
-   Limited Integrations
-   1 Admin
-   1 Roadmap
-   No Custom Domain
-   No Custom Changelog Category
-   No Teams
-   No Custom Fields
-   No AI Writing Assistant
-   No AI Changelog Generation
-   No Status Customization
-   No User Segmentation
-   No Custom Roles
-   No Custom Email Domain
-   No Prioritization Scoring

Hobby Plan

$13.00

Flat Rate,Per Month

It includes:

-   Unlimited End Users
-   Unlimited Feedback Items
-   Bubble Widget
-   Custom Domain
-   Custom Changelog Category
-   Unlimited Boards
-   Basic Integrations
-   3 Admins
-   3 Roadmaps
-   1 Team
-   No Custom Fields
-   No AI Writing Assistant
-   No AI Changelog Generation
-   No Status Customization
-   No User Segmentation
-   No Custom Roles
-   No Custom Email Domain
-   No Built-In Roadmap Prioritization

Starter Plan

$25.00

Flat Rate,Per Month

It includes:

-   Unlimited End Users
-   Unlimited Feedback Items
-   Bubble Widget
-   Custom Domain
-   Custom Changelog Category
-   Unlimited Boards
-   Standard Integrations
-   6 Admins
-   5 Roadmaps
-   3 Teams
-   Custom Fields for Feedback
-   AI Writing Assistant
-   AI Changelog Generation
-   No Status Customization
-   No User Segmentation
-   No Custom Roles
-   No Custom Email Domain
-   No Built-In Roadmap Prioritization

Pro Plan

$65.00

Flat Rate,Per Month

It includes:

-   Unlimited End Users
-   Unlimited Feedback Items
-   Bubble Widget
-   Custom Domain
-   Custom Changelog Category
-   Unlimited Boards
-   Intermediate Integrations
-   15 Admins
-   Unlimited Roadmaps
-   Unlimited Teams
-   All Custom Fields
-   AI Writing Assistant
-   AI Changelog Generation
-   Status Customization
-   User Segmentation
-   No Custom Roles
-   No Custom Email Domain
-   No Built-In Roadmap Prioritization

Business Plan

$125.00

Flat Rate,Per Month

It includes:

-   Unlimited End Users
-   Unlimited Feedback Items
-   Bubble Widget
-   Custom Domain
-   Custom Changelog Category
-   Unlimited Boards
-   Advanced Integrations
-   Unlimited Admins
-   Unlimited Roadmaps
-   Unlimited Teams
-   All Custom Fields
-   AI Writing Assistant
-   AI Changelog Generation
-   Status Customization
-   User Segmentation
-   Custom Roles
-   Custom Email Domain
-   Built-In Roadmap Prioritization

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

monday.com](https://www.capterra.com/p/147657/monday-com/)[

Discord](https://www.capterra.com/p/240238/Discord/)[

Linear](https://www.capterra.com/p/10026109/Linear/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)