# FeatureShark Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FeatureShark Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more. Source: https://www.capterra.com/p/10034831/FeatureShark --- # FeatureShark Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) FeatureShark ## What is FeatureShark? FeatureShark is a customer feedback and product management platform that centralizes user input, builds data-driven roadmaps, and delivers new features. It collects ideas, bug reports, and feature requests in one location, enabling voting and commenting to prioritize items. Visual roadmaps align stakeholders, while a support hub turns tickets into insights. The help center provides documentation, and the changelog shares release notes. Smart surveys gather targeted feedback, and AI-powered prioritization identifies trends. FeatureShark integrates with tools like Jira, GitHub, Slack, and Discord, converting feedback into tasks and streamlining workflows. By centralizing feedback and prioritization, teams make informed decisions and deliver features based on user needs. ## What is FeatureShark used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $13 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FeatureShark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://featureshark.com&name=FeatureShark) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FeatureShark 0.0 VS. [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $13 Flat Rate, Per Month Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (3,607) Value For Money 0.0 (0) Value For Money 4.2 (2,662) Customer Service 0.0 (0) Customer Service 4.3 (2,770) ## FeatureShark alternatives [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about FeatureShark Overview ### What company size and specific industries is FeatureShark built for? FeatureShark is designed for technology companies of any size, especially teams with product managers, software developers, customer support staff, and user experience designers. It fits organizations that build or manage software products and need support for product feedback, development, and user experience work. Features and Usability ### What are the key features of FeatureShark? FeatureShark offers feedback management, performance metrics, and survey/poll management as its core features. It supports collecting customer or employee input, organizing responses, and tracking performance data through reports and metrics tied to survey and poll results. Pricing ### How much does it cost and what fees or limitations are included? FeatureShark starts at Free for individuals or small teams, with a free version and free trial available. Paid plans include the $13/month Hobby plan, $25 Starter, $65 Pro, and $125 Business. The Free plan limits admins, roadmaps, boards, integrations, and excludes AI features and custom options. Integrations ### Which third-party tools and platforms does FeatureShark integrate with? FeatureShark integrates with 6 third-party tools, including communication and project management platforms such as Slack, Discord, Jira, Linear, GitHub, and monday.com. These cataloged integrations cover team chat, issue tracking, code collaboration, and work management. Getting Started and Support ### What training and onboarding options does FeatureShark offer? FeatureShark provides documentation for training and onboarding. This written material gives teams a reference for product features, setup steps, and common tasks, supporting self-paced learning and later review as needed. Getting Started and Support ### What customer support options does FeatureShark offer? FeatureShark provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed channels. ## Pricing Free Trial Free Version Free Plan $0.00 It includes: - Unlimited End Users - Unlimited Feedback Items - Bubble Widget - 3 Boards - Limited Integrations - 1 Admin - 1 Roadmap - No Custom Domain - No Custom Changelog Category - No Teams - No Custom Fields - No AI Writing Assistant - No AI Changelog Generation - No Status Customization - No User Segmentation - No Custom Roles - No Custom Email Domain - No Prioritization Scoring Hobby Plan $13.00 Flat Rate,Per Month It includes: - Unlimited End Users - Unlimited Feedback Items - Bubble Widget - Custom Domain - Custom Changelog Category - Unlimited Boards - Basic Integrations - 3 Admins - 3 Roadmaps - 1 Team - No Custom Fields - No AI Writing Assistant - No AI Changelog Generation - No Status Customization - No User Segmentation - No Custom Roles - No Custom Email Domain - No Built-In Roadmap Prioritization Starter Plan $25.00 Flat Rate,Per Month It includes: - Unlimited End Users - Unlimited Feedback Items - Bubble Widget - Custom Domain - Custom Changelog Category - Unlimited Boards - Standard Integrations - 6 Admins - 5 Roadmaps - 3 Teams - Custom Fields for Feedback - AI Writing Assistant - AI Changelog Generation - No Status Customization - No User Segmentation - No Custom Roles - No Custom Email Domain - No Built-In Roadmap Prioritization Pro Plan $65.00 Flat Rate,Per Month It includes: - Unlimited End Users - Unlimited Feedback Items - Bubble Widget - Custom Domain - Custom Changelog Category - Unlimited Boards - Intermediate Integrations - 15 Admins - Unlimited Roadmaps - Unlimited Teams - All Custom Fields - AI Writing Assistant - AI Changelog Generation - Status Customization - User Segmentation - No Custom Roles - No Custom Email Domain - No Built-In Roadmap Prioritization Business Plan $125.00 Flat Rate,Per Month It includes: - Unlimited End Users - Unlimited Feedback Items - Bubble Widget - Custom Domain - Custom Changelog Category - Unlimited Boards - Advanced Integrations - Unlimited Admins - Unlimited Roadmaps - Unlimited Teams - All Custom Fields - AI Writing Assistant - AI Changelog Generation - Status Customization - User Segmentation - Custom Roles - Custom Email Domain - Built-In Roadmap Prioritization ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Discord](https://www.capterra.com/p/240238/Discord/)[ Linear](https://www.capterra.com/p/10026109/Linear/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.