--- title: "Upsella Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Upsella Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/10034848/Upsella/" page_type: "product" language: "en" --- # Upsella Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Upsella ## What is Upsella? Upsella is an SMS upsell platform for Shopify that increases customer lifetime value through automated post-purchase campaigns and AI-powered conversations. Core Functionality: • Post-Purchase Upsells: Send personalized product recommendations after orders to increase repeat purchases and average order value • AI Sales Agent: Responds to customer replies, answers questions, handles objections, and guides conversations toward additional purchases • Campaign Automation: Triggers for post-purchase, abandoned cart, browse abandonment, winback, and signup sequences • Discount Optimization: Tests discount strategies automatically to maximize profit per campaign Platform Features: • Dedicated toll-free SMS number with carrier compliance • Revenue attribution and ROI tracking per campaign • Two-way conversation management • Pre-built upsell templates Integrates with Shopify orders, customers, and product catalog for relevant recommendations. ## What is Upsella used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Upsella?[Manage this product listing](https://www.g2.com/products/upsella/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Upsella 0.0 VS. [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting Price $29 Usage Based, Per Month Starting Price $20 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (2,129) Value For Money 0.0 (0) Value For Money 4.3 (2,025) Customer Service 0.0 (0) Customer Service 4.3 (2,073) ## Upsella alternatives Highest Rated [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,129)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198994/Systeme/) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [4.6 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79367/ActiveCampaign/) ## FAQs about Upsella Overview ### What company size and specific industries is Upsella built for? Upsella is designed for e-commerce retailers, Shopify store owners, and online merchants, making it best suited for businesses selling products online. It fits small to mid-sized commerce operations that need a tool focused on online sales environments rather than general-purpose business use. Features and Usability ### What are the key features of Upsella? Upsella offers campaign management, marketing automation, and conversion tracking for coordinating outreach and measuring results. Core features also include A/B testing, ROI tracking, SMS marketing, social marketing, an API, and generative AI for creating campaign content and supporting multichannel marketing workflows. Pricing ### How much does it cost and what fees or limitations are included? Upsella starts at $29 per month for the Premium usage-based plan, with a free trial available. Premium includes AI-powered SMS upsells for Shopify, two-way SMS conversations, multiple message campaigns, auto opt-out handling, and automated campaigns with 7+ trigger types. No other fees are listed. Integrations ### Which third-party tools and platforms does Upsella integrate with? Upsella integrates with Shopify and Shopify Plus, giving online stores two native ecommerce platform connections. These integrations support store-based sales workflows and account management within Shopify environments. Getting Started and Support ### What training and onboarding options does Upsella offer? Upsella provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for checking steps and features, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Upsella offer? Upsella provides email/help desk support, FAQ/forum access, 24/7 live rep support, and chat. Support experiences are not described in reviewer feedback here, so no clear patterns emerge about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 6,612 SMS Marketing reviews Capterra reviewers point to these as the marketing automation features buyers care about most: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) Upsella provides a focused marketing automation experience for teams looking to manage outreach and campaign activity within a single system. Its available capabilities can help businesses organize marketing work, maintain consistent communication processes, and support day-to-day execution, giving teams a more structured way to manage campaigns and customer interactions. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Conversion Tracking Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Generative AI Use AI to generate content in the form of text, images, videos, etc. Marketing Automation Automate workflows and trigger campaigns based on customer actions Upsella 9 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10034848/Upsella/pricing/) Upsella Premium $29.00 Usage Based,Per Month It includes: - AI-powered SMS Upsells for Shopify - Automated Campaigns - AI-powered Two-way SMS Conversations - Smart Discounts with an Auto-optimizing Discount Engine - Real-time Analytics - Dedicated Toll-free Phone Number Included - Auto Opt-out Handling - TCPA/CTIA Compliance - Private Phone Number - Multiple Message Campaigns - Track Upsell Statistics ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.