--- title: "Alpemix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Alpemix Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more." source_url: "https://www.capterra.com/p/10034851/Alpemix/" page_type: "product" language: "en" --- # Alpemix Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Alpemix ## What is Alpemix? Alpemix is remote desktop software for accessing, controlling, and supporting computers and mobile devices across Windows, Mac, Linux, iOS, and Android. It enables remote access to unattended computers for maintenance and troubleshooting from any location. Alpemix integrates live chat and remote desktop features into websites for real-time support. Key features include file transfer, clipboard sharing, screen sharing, voice communication, and session recording. With automatic updates, cross-platform compatibility, and peer-to-peer technology, Alpemix offers secure and versatile remote support tools. ## What is Alpemix used for? [Remote Desktop](https://www.capterra.com/remote-desktop-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €100 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alpemix?[Manage this product listing](https://www.g2.com/products/alpemix/claim_requests/new?auto=true) ## Alpemix Overview Updated September 2026 AI summary Alpemix provides remote desktop access, control, and support for small businesses, midsize companies, and enterprises. With features like secure login, role-based access controls, file transfer, real-time chat, multiple monitor support, and troubleshooting, it helps teams manage devices and collaborate remotely. Alpemix is available on Windows, Mac, Linux, Android, iOS, and iPadOS. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alpemix 0.0 VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price €100 Per User, Per Year Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (11,624) Value For Money 0.0 (0) Value For Money 4.8 (8,222) Customer Service 0.0 (0) Customer Service 4.6 (7,515) ## Alpemix alternatives [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) [4.6 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting price $22.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149595/AnyDesk/) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/112011/Zoho-Assist/) Highest Rated [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) [4.8 (589)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/193062/GoToMyPC/) ## FAQs about Alpemix Overview ### What company size and specific industries is Alpemix built for? Alpemix is designed for small to mid-sized businesses and teams that need remote access support, including IT support professionals, remote workers, customer service teams, software developers, and technical support providers. It fits organizations in technology, customer service, and internal support operations. Features and Usability ### What are the key features of Alpemix? Alpemix offers remote access and control, screen sharing, file transfer, and remote monitoring and management for device support. It also includes chat and live chat, whiteboard, access controls and role-based permissions, secure login, event logs, reporting and statistics, and mobile access for communication and administration. Pricing ### How much does it cost and what fees or limitations are included? Alpemix starts with a free Standard User plan and a free trial, then the Pro User plan costs €100 per year per user. Standard users can open only one support connection at a time and see up to seven online computers. Pro pricing scales by the number of Pro Users. Getting Started and Support ### What training and onboarding options does Alpemix offer? Alpemix provides documentation as its training option for teams getting started. Documentation offers written reference material for learning product features, reviewing setup steps, and finding answers during use. Getting Started and Support ### What customer support options does Alpemix offer? Alpemix provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users direct help options and self-service resources for common questions and setup guidance. No reviewer feedback on support experience is available here, so support quality and response times cannot be assessed. ## Features AI summary Based on 4,327 Remote Desktop reviews Capterra reviewers point to these as the top priorities when choosing remote desktop software: - **Secure Login** (**68%** of reviewers rated this feature as critical) - **Remote Access/Control** (**62%**) - **Access Controls/Permissions** (**43%**) Alpemix supports all three features that buyers rate most important: **Secure Login**, **Remote Access/Control**, and **Access Controls/Permissions**. Together, these capabilities give teams a secure way to connect to devices, manage remote sessions directly, and control user access based on roles, helping businesses protect systems while maintaining efficient remote support and administration. Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Application Management Track, manage and store the applications of potential future members, customers or candidates Authentication Verify the identity of users/devices to enable secure access Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Alpemix 35 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Authentication: Verify the identity of users/devices to enable secure access - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Branding: Add customized logos and colors to align with company branding - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Monitor Access: Access multiple screens from one centralized location - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Screen Recording: Record and save a video file of what is happening on a computer screen - Screen Sharing: Digitally share screen view with others - Secure Login: At least a username and password is required to access the system - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10034851/Alpemix/pricing/) Pro User (Paid) €100.00 Per User,Per Year It includes: - Unlimited monthly support time. - Unlimited monthly connection time for unattended access. - Unlimited time to stay connected. - Can open up to 5 support connections simultaneously. - Presentation viewing for up to 8 viewers. - Can see up to 50 x N computers online (N = number of Pro Users). - Unlimited sub-users. - Ability to display own logo and welcome message. - Access to advanced features such as detailed reporting, group password, IP limiting, and integration into own software. - Ability to record sessions as video. - Can send offline messages and announcement messages to all online users in groups. - Multi-chat feature. - Admin users can see other users' latest login date. - Can use Alpemix Service application and extra settings for unattended access. - Can arrange customers displayed by support staff. - Simultaneous live support from web: N + 1 (N = number of Pro Users). Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.