--- title: "Chaty Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chaty Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/10034862/Chaty/" page_type: "product" language: "en" --- # Chaty Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Chaty ## What is Chaty? Chaty is an AI receptionist for tour and experience operators that automatically handles phone calls. The system engages naturally with customers using conversational AI technology, answering questions, checking real-time availability, and booking directly into systems without requiring callers to navigate complex menus. The software integrates with multiple booking platforms, consolidating call handling and booking processes in one system. Chaty AI offers customisable AI voices and maintains a personalised knowledge base for consistent interactions. The smart call triage function forwards complex queries to human agents while managing routine calls independently. The system analyses conversations to identify knowledge gaps and refine responses over time. Available around the clock, Chaty AI reduces missed calls and wait times. The software automates routine communication tasks, allowing staff to focus on other responsibilities while maintaining efficient operations. ## What is Chaty used for? [Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$125 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chaty?[Manage this product listing](https://www.g2.com/products/chaty-chaty/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chaty 0.0 VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price A$125 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,623) Value For Money 0.0 (0) Value For Money 4.6 (1,549) Customer Service 0.0 (0) Customer Service 4.7 (1,591) ## Chaty alternatives [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (748)](https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,132)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Chaty Overview ### What company size and specific industries is Chaty built for? Chaty is designed for companies that manage bookings over the phone, especially small to mid-sized tour and experience operators. It targets tourism-related businesses such as tourist attractions, activity providers, boat charters, recreational equipment businesses, and facilities that handle customer reservations. Features and Usability ### What are the key features of Chaty? Chaty offers online booking, appointment management, booking management, and calendar management for scheduling operations. It also includes availability management, group reservations, booking notes, reminders, payment processing, price and rate management, inventory management, mobile access, API access, and third-party integrations for connecting with other systems. Pricing ### How much does it cost and what fees or limitations are included? Chaty starts at A$125 per month for the Starter Plan with 100 minutes, and extra minutes cost A$0.80 each. The Professional Plan is A$179 monthly for 300 minutes, and the Scale Plan is A$379 monthly for 600 minutes. Call forwarding adds extra charges. Integrations ### Which third-party tools and platforms does Chaty integrate with? Chaty integrates with 4 third-party booking platforms: Bookeo, FareHarbor, ROLLER, and Rezdy. These catalog integrations connect Chaty to scheduling and reservation workflows used by businesses managing online bookings and customer inquiries. Getting Started and Support ### What training and onboarding options does Chaty offer? Chaty provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does Chaty offer? Chaty provides email/help desk, FAQ/forum, knowledge base, and phone support. Support details are listed clearly, but there is no reviewer feedback on response times or helpfulness in the available data, so user experience with support cannot be assessed from reviews. ## Features AI summary Based on 5,388 Reservations reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Chaty supports all three of the features reviewers rate most important: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations more easily, keep bookings organized, and maintain accurate scheduling, allowing teams to reduce manual work and deliver a smoother booking experience. API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Booking Management Create, update, and manage bookings, itineraries, and reservations Booking Notes Keep notes on the specifics of a reservation including customer information and special requests Calendar Management Track and manage schedules and meetings via an integrated calendar Chaty 15 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Rate Management: Track/optimize rates in relation to usage - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10034862/Chaty/pricing/) Starter Plan A$125.00 Flat Rate,Per Month It includes: - 24/7 Call Receptionist - Simultaneous Calls - Call Transcripts - Answers General Questions - Call Forwarding (additional charges apply) - Booking Management (create, modify, cancel bookings) - Checks Availability - Ability to Process Payments - Booking System Integration - Email Support Professional Plan A$179.00 Flat Rate,Per Month It includes: - Credit Card Payments - Phone Support Scale Plan A$379.00 Flat Rate,Per Month Enterprise Plan Custom Quote Available. ## Integrations [ FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[ Rezdy](https://www.capterra.com/p/122690/Rezdy/)[ ROLLER](https://www.capterra.com/p/164715/ROLLER/)[ Bookeo](https://www.capterra.com/p/117299/Bookeo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.