# Chaty Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Chaty Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/10034862/Chaty

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# 

 Chaty Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Chaty

## What is Chaty?

Chaty is an AI receptionist for tour and experience operators that automatically handles phone calls. The system engages naturally with customers using conversational AI technology, answering questions, checking real-time availability, and booking directly into systems without requiring callers to navigate complex menus. The software integrates with multiple booking platforms, consolidating call handling and booking processes in one system. Chaty AI offers customisable AI voices and maintains a personalised knowledge base for consistent interactions. The smart call triage function forwards complex queries to human agents while managing routine calls independently. The system analyses conversations to identify knowledge gaps and refine responses over time. Available around the clock, Chaty AI reduces missed calls and wait times. The software automates routine communication tasks, allowing staff to focus on other responsibilities while maintaining efficient operations.

## What is Chaty used for?

[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$125

Flat Rate, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Chaty

0.0

VS.

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

A$125

Flat Rate, Per Month

Starting Price

$23

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (480)

Value For Money

0.0 (0)

Value For Money

4.2 (460)

Customer Service

0.0 (0)

Customer Service

4.3 (467)

## Chaty alternatives

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about Chaty

Overview

### What company size and specific industries is Chaty built for?

Chaty is designed for companies that manage bookings over the phone, especially small to mid-sized tour and experience operators. It fits tourist attractions, activity providers, boat charters, and businesses that rent recreational equipment or run recreational facilities, where phone-based reservations are part of day-to-day operations.

Features and Usability

### What are the key features of Chaty?

Chaty offers online booking, appointment management, booking management, and calendar management for scheduling. It also includes availability management, group reservations, inventory management, and booking notes. Additional features include payment processing, rate management, price/margin management, reminders, API access, mobile access, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

Chaty starts at A$125 per month for the Starter Plan, which includes 100 minutes and charges A$0.80 per extra minute. The Professional Plan costs A$179 with 300 minutes and A$0.70 overage, while the Scale Plan is A$379 with 600 minutes and A$0.60 per extra minute.

Integrations

### Which third-party tools and platforms does Chaty integrate with?

Chaty connects natively to Bookeo, FareHarbor, ROLLER, and Rezdy for booking and reservation workflows. These integrations cover scheduling and ticketing platforms used by service businesses, giving Chaty support for core third-party tools without requiring custom setup.

Getting Started and Support

### What training and onboarding options does Chaty offer?

Chaty provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, steps, and configuration details.

Getting Started and Support

### What customer support options does Chaty offer?

Chaty provides email/help desk, FAQ/forum, knowledge base, and phone support. With no reviewer feedback available on support, user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Booking Notes

Keep notes on the specifics of a reservation including customer information and special requests

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Chaty 15 features

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Access software remotely via mobile devices

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Track and manage the profit margin between the cost of a product and its selling price.

Track/optimize rates in relation to usage

Timed notification for any upcoming task, deadline, appointment, or activity

Set up connections to third-party platforms to improve business processes

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## Pricing

Starter Plan

A$125.00

Flat Rate,Per Month

It includes:

-   24/7 Call Receptionist
-   Simultaneous Calls
-   Call Transcripts
-   Answers General Questions
-   Call Forwarding (additional charges apply)
-   Booking Management (create, modify, cancel bookings)
-   Checks Availability
-   Ability to Process Payments
-   Booking System Integration
-   Email Support

Professional Plan

A$179.00

Flat Rate,Per Month

It includes:

-   Credit Card Payments
-   Phone Support

Scale Plan

A$379.00

Flat Rate,Per Month

## Integrations

[

FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[

Rezdy](https://www.capterra.com/p/122690/Rezdy/)[

ROLLER](https://www.capterra.com/p/164715/ROLLER/)[

Bookeo](https://www.capterra.com/p/117299/Bookeo/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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