--- title: "OnDuty Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OnDuty Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more." source_url: "https://www.capterra.com/p/10034869/OnDuty/" page_type: "product" language: "en" --- # OnDuty Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) OnDuty ## What is OnDuty? OnDuty is a security workforce management system that helps businesses optimize operations for security companies with integrated scheduling, patrol tracking, and incident reporting. Managers can create shifts using drag-and-drop tools, while automated scheduling ensures coverage. The timekeeping module records hours and generates accurate payroll and compliance documentation. The system manages certifications, training records, and audit logs for regulatory compliance. OnDuty automates payroll and invoicing to reduce errors and integrates with HR systems to avoid duplicate data entry. Guards log patrol routes and incidents via mobile devices with GPS verification. AI enhances shift planning and data analysis, offering operational insights. The platform features a mobile-first design, supports multiple languages, and uses encryption for data protection. OnDuty consolidates essential security management functions into a comprehensive system, simplifying tasks and improving efficiency. ## What is OnDuty used for? [Time Clock](https://www.capterra.com/time-clock-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €15 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OnDuty?[Manage this product listing](https://www.g2.com/products/onduty-ai/claim_requests/new?auto=true) ## OnDuty Overview Updated September 2026 AI summary OnDuty supports small, midsize, and enterprise organizations needing time clock and workforce management tools, with particular suitability for security services. It offers attendance and employee time tracking, clock in/out, automated scheduling, compliance management, real-time and customizable reporting, reminders, and mobile access. Deployment options include web and mobile platforms, and integrations cover HR, accounting, and file storage systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OnDuty 0.0 VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price €15 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (5,315) Value For Money 0.0 (0) Value For Money 4.5 (5,072) Customer Service 0.0 (0) Customer Service 4.6 (5,086) ## OnDuty alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (1,131)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/) Starting price $4.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## FAQs about OnDuty Overview ### What company size and specific industries is OnDuty built for? OnDuty is designed for security companies of any size, along with operations directors, dispatchers, and security guards who need scheduling and coordination tools. It is best suited to organizations in the security services sector rather than general business use. Features and Usability ### What are the key features of OnDuty? OnDuty offers attendance tracking, employee time tracking, clock in/out, and automatic time capture for workforce records. It also includes employee scheduling, calendar management, and vacation/leave tracking for shift planning, plus compliance management, customizable reports, real-time reporting, reminders, mobile access, and an employee portal. Pricing ### How much does it cost and what fees or limitations are included? OnDuty starts at €15 per user per month on the Professional plan for teams with 6 to 500 employees. The plan includes API integration, basic document management, mobile apps for all devices, priority support, and shift planning and management. A free trial is available. Integrations ### Which third-party tools and platforms does OnDuty integrate with? OnDuty integrates with 11 third-party tools, including Dropbox, Dropbox Backup, Dropbox Sign, Google Drive, OneDrive, HubSpot CRM, Pipedrive, Personio, Workday Workforce Management, Xero, and sevdesk. These integrations cover file storage, document signing, CRM, HR, and accounting platforms. Getting Started and Support ### What training and onboarding options does OnDuty offer? OnDuty provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual guidance for reviewing features and steps. Getting Started and Support ### What customer support options does OnDuty offer? OnDuty provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Support is organized through these channels, giving users several ways to get help when needed. ## Features AI summary Based on 11,912 Workforce Management reviews Not all Time Clock tools cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Clock In/Out** (**66%** of reviewers rated this feature as critical) - **Employee Time Tracking** (**60%**) - **Timesheet Management** (**53%**) OnDuty supports **Clock In/Out** and **Employee Time Tracking**, giving teams a clear way to record work hours and monitor time spent across shifts. However, it does not include **Timesheet Management**. Instead, it offers **Mobile Access** (**52%**) and **Employee Scheduling** (**51%**), which can help businesses manage time entry on the go and organize staff coverage more efficiently, allowing teams to keep attendance records accurate and maintain better visibility into daily workforce operations. Attendance Tracking Track the attendance of specific individuals or groups Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Automatic Time Capture Automate recording of time to reduce human error Calendar Management Track and manage schedules and meetings via an integrated calendar Clock In/Out Track employees' arrival and departure timings for payroll purposes Compliance Management Track and manage adherence to policies for any service, product, process, or supplier OnDuty 15 features ### All Features - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Time Capture: Automate recording of time to reduce human error - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Mobile Access: Access software remotely via mobile devices - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10034869/OnDuty/pricing/) Professional €15.00 Per User,Per Month It includes: - Mobile app for all devices - Basic document management - Shift planning and management - Priority support - API integration Enterprise Contact vendor for details It includes: - Complete system integration - 24/7 dedicated support - Custom solutions - On-site training & SLA guarantees ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[ Personio](https://www.capterra.com/p/158622/Personio/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.