# Engrana Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Engrana Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10034903/Engrana

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# 

 Engrana Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Engrana

## What is Engrana?

Engrana is automation software for WhatsApp, Instagram, and Facebook that simplifies communication for businesses. It integrates with calendars to manage appointments through automated confirmations, reminders, and follow-ups, responding to inquiries 24/7 with a natural conversational tone. The system sends confirmation requests 24 hours before appointments and reminders three hours prior. If appointments aren't confirmed, it frees up the time slot. After visits, Engrana sends personalized follow-ups and collects feedback. Engrana also gathers reviews, sends tailored recommendations, and reminds clients about expiring service packages. Operating in the background, it lets business owners focus on clients instead of administrative tasks. With minimal technical setup required, Engrana is personalized during onboarding and runs continuously to maintain client communication without constant monitoring

## What is Engrana used for?

[Chatbot](https://www.capterra.com/chatbot-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€89

Flat Rate, Per Month

Free trial  
not available

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Do you work for Engrana?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://engrana.es&name=Engrana)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Engrana

0.0

VS.

[4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting Price

€89

Flat Rate, Per Month

Starting Price

$39

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (334)

Value For Money

0.0 (0)

Value For Money

4.0 (293)

Customer Service

0.0 (0)

Customer Service

4.3 (274)

## Engrana alternatives

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

[4.4 (334)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009334/ChatGPT/)

[Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

[4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012414/Chatbase/)

Highest Rated

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automated Responses

Automatic reply functionality for incoming messages

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Canned Responses

Shortcuts for inputting frequently used messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Customer Support

Provide online support for your customers through live chat or help desk functionality

Lead Capture

Automatically identify and save contact information of potential customers

Engrana 13 features

Automatic reply functionality for incoming messages

Tickets are automatically assigned to specific agents based on predefined rules

Shortcuts for inputting frequently used messages

AI-based platform which conducts a conversation via auditory or textual methods

Provide online support for your customers through live chat or help desk functionality

Automatically identify and save contact information of potential customers

Score a lead on their quality or likelihood to buy based on certain behaviors

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Streamlining repetitive tasks and activities through automated and predefined workflows

View messages sent by both parties during the chat conversation

Get Advice

We can help you find the software with the features you need.

## Pricing

TRANQUI

€89.00

Flat Rate,Per Month

It includes:

-   System running 24/7
-   Unlimited automatic responses
-   Integrations with WhatsApp, Instagram, Facebook, and calendar sync (Google, Apple, Calendly, etc.)
-   Updates and improvements
-   Support in Spanish

## Integrations

[

1CRM](https://www.capterra.com/p/131566/1CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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