--- title: "Mzapp Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mzapp Software - reviews, pricing plans, popular comparisons to other Insurance products and more." source_url: "https://www.capterra.com/p/10034910/Mzapp/" page_type: "product" language: "en" --- # Mzapp Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Mzapp ## What is Mzapp? Mzapp is a comprehensive software designed to enhance insurance broker operations. It includes an Insurance Broker CRM for managing client relationships, policy tracking, and lead generation, with customizable workflows. The suite also features an Employee Benefits Management module for automating onboarding, deductions, and benefits administration. The Mzapp Retail - POSP module facilitates lead capture, tracking, and closure for retail insurance products, linking brokers to insurers on the platform. Mzapp combines legacy and modern insurance software features to streamline operations. Key features include reminders for policy reviews and renewals, secure data sharing, contact reallocation, exposure analysis for risk management, smart client distribution, and detailed sales analytics. These tools collectively boost productivity and support data-driven decision-making in the insurance brokerage process. ## What is Mzapp used for? [Insurance](https://www.capterra.com/insurance-agency-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mzapp?[Manage this product listing](https://www.g2.com/products/mzapp/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mzapp 0.0 VS. [4.7 (284)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/) Starting Price $200000 Per User, Per Month Starting Price $70 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (258) Value For Money 0.0 (0) Value For Money 4.7 (252) Customer Service 0.0 (0) Customer Service 4.9 (237) ## Mzapp alternatives [4.2 (142)](https://www.capterra.com/p/70671/Applied-Epic/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [3.6 (22)](https://www.capterra.com/p/167497/Macaw/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 55% of reviewers rated it above 4 stars [4.7 (56)](https://www.capterra.com/p/225457/Anagram/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/) [4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198072/ePayPolicy/) ## FAQs about Mzapp Overview ### What company size and specific industries is Mzapp built for? Mzapp is designed for insurance businesses of all sizes, including insurance brokers, insurance agencies, reinsurance managers, employee benefits administrators, retail insurance providers, and corporate insurance solution providers. It is built for organizations operating in insurance and related benefits administration roles. Features and Usability ### What are the key features of Mzapp? Mzapp offers claims management, policy management, and insurance policy management for handling coverage records and claim workflows. It also includes client management, client portals, and contact management, plus reporting and monitoring tools such as activity dashboards, real-time reporting, audit trails, alerts/notifications, and status tracking. Getting Started and Support ### What training and onboarding options does Mzapp offer? Mzapp provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online options support guided setup, while documentation and videos offer reference materials and self-paced learning for reviewing features and steps as needed. Getting Started and Support ### What customer support options does Mzapp offer? Mzapp provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. No reviewer feedback about support is available, so support experience details such as response speed or helpfulness cannot be confirmed from user reports. ## Features AI summary Based on 470 Insurance reviews Capterra data shows that buyers of insurance software rank the following features as their top priorities: - **Payment Processing** (**64%** of reviewers rated this feature as critical) - **Insurance Policy Management** (**56%**) - **Policy Management** (**52%**) Mzapp includes **Insurance Policy Management** and **Policy Management**, giving insurance teams a way to manage policy details, updates, and day-to-day administrative work in one system. However, it does not offer **Payment Processing**. Instead, it provides other features that reviewers also rate as important, including **Document Management** (**53%**), **Activity Tracking** (**46%**), and **Quotes/Estimates** (**43%**), helping businesses keep records organized, monitor customer and staff actions, and prepare pricing information more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Claims Management Process of submitting and following up on claims with insurance companies Mzapp 36 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Insurance Policy Management: Create, administer and manage insurance policies for various customers and insurance lines - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Life & Health: Businesses operating within the life and health insurance sectors - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. ## Pricing Cost structure $200,000 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.