# Z360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Z360 Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more. Source: https://www.capterra.com/p/10034955/Z360 --- # Z360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Z360 ## What is Z360? Z360 is an AI answering service and business platform built for small businesses. Based in Richardson, TX, it helps service companies eliminate missed calls, automate lead follow-up, and give every employee a powerful AI assistant. The platform answers every phone call, text, email, and chat 24/7, then books appointments, qualifies leads, and updates your CRM automatically. Z360 serves HVAC, plumbing, electrical, dental practices, medical clinics, law firms, and 40+ other industries. ## What is Z360 used for? [AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Z360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://z360.biz/&name=Z360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Z360 0.0 VS. [4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.2 (6,522) Value For Money 0.0 (0) Value For Money 4.3 (5,386) Customer Service 0.0 (0) Customer Service 4.1 (5,265) ## Z360 alternatives [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6)](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Vambe](https://www.capterra.com/p/10035520/Vambe/) [4.9 (21)](https://www.capterra.com/p/10035520/Vambe/#reviews) Starting price $413.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10035520/Vambe/) Highest Rated [Nexuscale](https://www.capterra.com/p/10032945/Nexuscale/) [5.0 (19)](https://www.capterra.com/p/10032945/Nexuscale/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10032945/Nexuscale/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data AI Writing Assistant Generates and edits text using machine learning Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Management Track and manage schedules and meetings via an integrated calendar Call Tracking Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Chatbot AI-based platform which conducts a conversation via auditory or textual methods Z360 38 features Generates and edits text using machine learning Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track and manage schedules and meetings via an integrated calendar Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content The process of entering information or updating records in a computer system or database Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Track delivered, received, and opened emails Caters to sales teams Use AI to generate content in the form of text, images, videos, etc. Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Manage the process of planning and scheduling meetings, including agenda creation Support outbound and inbound sales processes autonomously while ensuring high-quality lead engagement Adjust communications based on previous interactions or personal preferences Predict future data based on historical data sets Streamlining repetitive tasks and activities through automated and predefined workflows Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Define, track, and/or automate sales activities and sales processes Automate processes to manage leads, contacts, opportunities and sales activities Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Send messages via SMS Train your system to interpret and transcribe voice messages Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes ## Pricing Free Trial Main Platform $99.00 Flat Rate,Per Month It includes: - Complete Platform Access - Unlimited Seats and Roles (No Per-seat Charges) - Omnichannel Inbox (Phone, SMS, Email, Chat, Socials) - Proactive CRM with Auto-logging and Actions - Ask Z Assistant for Every Teammate - Inquiries (AI Sales Pipelines) + Tickets (Human Handoff) - 100+ Integrations and Browser Actions - Transparent Usage Meters Shown In-app Before Confirmation ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)