--- title: "Z360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Z360 Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more." source_url: "https://www.capterra.com/p/10034955/Z360/" page_type: "product" language: "en" --- # Z360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Z360 ## What is Z360? Z360 is an AI answering service and business platform built for small businesses. Based in Richardson, TX, it helps service companies eliminate missed calls, automate lead follow-up, and give every employee a powerful AI assistant. The platform answers every phone call, text, email, and chat 24/7, then books appointments, qualifies leads, and updates your CRM automatically. Z360 serves HVAC, plumbing, electrical, dental practices, medical clinics, law firms, and 40+ other industries. ## What is Z360 used for? [AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Z360?[Manage this product listing](https://www.g2.com/products/z360-enterprise-ai-for-small-business/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Z360 0.0 VS. [### Oppora](https://www.capterra.com/p/10040312/Oppora/) [4.9 (28)](https://www.capterra.com/p/10040312/Oppora/#reviews) Starting Price $99 Flat Rate, Per Month Starting Price $34 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (28) Value For Money 0.0 (0) Value For Money 4.7 (26) Customer Service 0.0 (0) Customer Service 4.8 (24) ## Z360 alternatives Highest Rated [Periodix](https://www.capterra.com/p/10019664/Periodix/) [5.0 (7)](https://www.capterra.com/p/10019664/Periodix/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019664/Periodix/) [FlowForce](https://www.capterra.com/p/10042635/FlowForce/) [5.0 (4)](https://www.capterra.com/p/10042635/FlowForce/#reviews) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10042635/FlowForce/) [SalesAi](https://www.capterra.com/p/10019836/SalesAi/) [3.5 (8)](https://www.capterra.com/p/10019836/SalesAi/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 63% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019836/SalesAi/) [ZoomInfo Copilot](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/) [4.3 (6)](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/) ## FAQs about Z360 Overview ### What company size and specific industries is Z360 built for? Z360 is designed for small, mid-sized, and larger businesses that use CRM platforms, especially customer service, sales, and marketing teams. It fits organizations that want a CRM-centered tool for managing customer interactions and supporting team workflows across those business functions. Features and Usability ### What are the key features of Z360? Z360 offers CRM, contact management, customer database, and sales pipeline management for organizing customer and lead data. It includes omnichannel outreach through email management, SMS messaging, chat/messaging, and call tracking, plus workflow automation, reporting/analytics, lead scoring, meeting management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Z360 starts at $99 per month for the Main Platform flat-rate plan and includes complete platform access, Ask Z for every teammate, and 100+ integrations and browser actions. A free trial is available. No setup fees, usage limits, or contract terms are listed in the provided pricing details. Getting Started and Support ### What training and onboarding options does Z360 offer? Z360 provides videos for training and onboarding support. Videos can give teams a visual, self-paced way to learn core features and review setup steps as needed. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Z360 offer? Z360 provides Email/Help Desk, Phone Support, and Chat for customer support. No reviewer feedback about support experience is available, so support quality, response times, and common user frustrations cannot be described here. ## Features AI summary Based on 341 AI Sales Assistant reviews Capterra data shows that buyers of AI Sales Assistant software rank the following features as their top priorities: - **Customer Engagement** (**86%** of reviewers rated this feature as critical) - **Lead Management** (**72%**) - **Lead Engagement** (**56%**) Z360 supports all three of the features reviewers value most: **Customer Engagement**, **Lead Management**, and **Lead Engagement**. Together, these capabilities help businesses build stronger prospect relationships, keep sales pipelines organized, and maintain timely outreach, allowing teams to convert more leads and manage sales activity more effectively. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data AI Writing Assistant Generates and edits text using machine learning Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Management Track and manage schedules and meetings via an integrated calendar Call Tracking Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Chatbot AI-based platform which conducts a conversation via auditory or textual methods Z360 38 features ### All Features - AI Writing Assistant: Generates and edits text using machine learning - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Data Entry: The process of entering information or updating records in a computer system or database - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Tracking: Track delivered, received, and opened emails - For Sales Teams/Organizations: Caters to sales teams - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Omnichannel Outreach: Support outbound and inbound sales processes autonomously while ensuring high-quality lead engagement - Personalization: Adjust communications based on previous interactions or personal preferences - Predictive Analytics: Predict future data based on historical data sets - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities - Sales Pipeline Management: Pipeline view and tracking lead status - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Speech Recognition: Train your system to interpret and transcribe voice messages - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10034955/Z360/pricing/) Main Platform $99.00 Flat Rate,Per Month It includes: - Complete Platform Access - Unlimited Seats and Roles (No Per-seat Charges) - Omnichannel Inbox (Phone, SMS, Email, Chat, Socials) - Proactive CRM with Auto-logging and Actions - Ask Z Assistant for Every Teammate - Inquiries (AI Sales Pipelines) + Tickets (Human Handoff) - 100+ Integrations and Browser Actions - Transparent Usage Meters Shown In-app Before Confirmation Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.