--- title: "Reply Fast Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Reply Fast Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/10034978/Reply-Fast/" page_type: "product" language: "en" --- # Reply Fast Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Reply Fast ## What is Reply Fast? Reply Fast is a review management software that consolidates customer reviews from Google, Yelp, Facebook, and TripAdvisor into one dashboard. It monitors reviews daily and uses AI to draft personalized responses matching the business's communication style. Users can approve or edit these responses before publishing them back to the review sites. The platform features centralized login, automatic review monitoring with notifications, and AI-generated responses. It supports businesses with multiple locations, maintaining unique communication styles for each while enabling team collaboration. Analytics track rating trends, sentiment patterns, and response rates across platforms. Setup is simple, requiring only business URLs for each review site. Reply Fast streamlines review management, helping businesses maintain consistent communication and manage their online reputation effectively. ## What is Reply Fast used for? [Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reply Fast?[Manage this product listing](https://www.g2.com/products/reply-fast/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reply Fast 0.0 VS. [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price €29 Flat Rate, Per Month Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (155) Value For Money 0.0 (0) Value For Money 4.6 (148) Customer Service 0.0 (0) Customer Service 4.8 (147) ## Reply Fast alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) ## FAQs about Reply Fast Overview ### What company size and specific industries is Reply Fast built for? Reply Fast is designed for small to mid-sized local businesses in restaurants, salons, trades, wellness centers, and other service-based industries that manage customer reviews across multiple platforms. It fits organizations that need a practical way to handle review responses and maintain their online reputation. Features and Usability ### What are the key features of Reply Fast? Reply Fast offers activity dashboard and visual analytics tools for tracking feedback, ratings, and reviews. Core functions include feedback management, negative feedback management, review monitoring, review notification, response management, and reporting & statistics, plus third-party integrations for connecting review workflows with other systems. Pricing ### How much does it cost and what fees or limitations are included? Reply Fast starts at €29 per month for the Single flat-rate plan. A free trial is available. The plan includes AI-generated personalized responses, one login for Google, Yelp, Facebook, and TripAdvisor, analytics and insights, daily review checks, notifications for new reviews, and support for multiple locations. Getting Started and Support ### What training and onboarding options does Reply Fast offer? Reply Fast provides documentation and videos to help teams get started. Documentation supports self-paced reference for setup and feature details, while videos offer visual guidance for learning the product’s functions and reviewing common steps at any time. Getting Started and Support ### What customer support options does Reply Fast offer? Reply Fast provides email/help desk, FAQ/forum, knowledge base, and chat support. The catalog does not include reviewer feedback about support quality, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,212 Review Management reviews Capterra reviewers highlight these as the features buyers value most when choosing review management software: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Reply Fast includes **Feedback Management** and **Review Monitoring**, giving businesses a way to track incoming reviews and manage customer feedback in one place. However, it does not offer **Review Request**. Instead, it provides **Negative Feedback Management** (**53%**), which can help teams respond to issues quickly and address unhappy customer experiences before they affect brand perception, helping businesses improve service quality and protect their online reputation. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Negative Feedback Management Identify, track, and respond to negative feedback Ratings/Reviews Ratings/Reviews Reply Fast 12 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Negative Feedback Management: Identify, track, and respond to negative feedback - Ratings/Reviews: Ratings/Reviews - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10034978/Reply-Fast/pricing/) Single €29.00 Flat Rate,Per Month It includes: - All platforms in one login (Google, Yelp, Facebook, TripAdvisor) - Daily automatic review checks - Notifications for new reviews - Unlimited reviews and responses - AI-generated personalized responses - Support for multiple locations at no extra charge - Team collaboration for responses - Analytics & insights (track ratings, sentiment trends, response rate, filter by platform/location) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.