# Reply Fast Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Reply Fast Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/10034978/Reply-Fast

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# 

 Reply Fast Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Reply Fast

## What is Reply Fast?

Reply Fast is a review management software that consolidates customer reviews from Google, Yelp, Facebook, and TripAdvisor into one dashboard. It monitors reviews daily and uses AI to draft personalized responses matching the business's communication style. Users can approve or edit these responses before publishing them back to the review sites. The platform features centralized login, automatic review monitoring with notifications, and AI-generated responses. It supports businesses with multiple locations, maintaining unique communication styles for each while enabling team collaboration. Analytics track rating trends, sentiment patterns, and response rates across platforms. Setup is simple, requiring only business URLs for each review site. Reply Fast streamlines review management, helping businesses maintain consistent communication and manage their online reputation effectively.

## What is Reply Fast used for?

[Review Management](https://www.capterra.com/review-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€29

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Reply Fast?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.reply-fast.com&name=Reply Fast)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Reply Fast

0.0

VS.

[5.0 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting Price

€29

Flat Rate, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (154)

Value For Money

0.0 (0)

Value For Money

4.8 (147)

Customer Service

0.0 (0)

Customer Service

5.0 (146)

## Reply Fast alternatives

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.9 (226)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about Reply Fast

Overview

### What company size and specific industries is Reply Fast built for?

Reply Fast is designed for restaurants, salons, trades, wellness centers, and local service providers that manage customer reviews across multiple platforms. It fits small businesses and local service organizations that need a simple way to handle online reputation management and review responses.

Features and Usability

### What are the key features of Reply Fast?

Reply Fast offers review monitoring, review notifications, response management, and negative feedback management for tracking and handling customer feedback. It also includes ratings and reviews management, reporting and statistics, visual analytics, activity dashboards, and third-party integrations for centralizing monitoring and response workflows.

Pricing

### How much does it cost and what fees or limitations are included?

Reply Fast starts at €29 per month for the Single flat-rate plan, and a free trial is available. The plan includes AI-generated personalized responses, one login for Google, Yelp, Facebook, and TripAdvisor, analytics, daily review checks, notifications for new reviews, and support for multiple locations.

Getting Started and Support

### What training and onboarding options does Reply Fast offer?

Reply Fast provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can review at their own pace for training and onboarding.

Getting Started and Support

### What customer support options does Reply Fast offer?

Reply Fast provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Negative Feedback Management

Identify, track, and respond to negative feedback

Ratings/Reviews

Ratings/Reviews

Reply Fast 12 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Observe and track the demand, usage, progress or quality of a system, product, or user

Identify, track, and respond to negative feedback

Ratings/Reviews

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

## Pricing

Free Trial

Single

€29.00

Flat Rate,Per Month

It includes:

-   All platforms in one login (Google, Yelp, Facebook, TripAdvisor)
-   Daily automatic review checks
-   Notifications for new reviews
-   Unlimited reviews and responses
-   AI-generated personalized responses
-   Support for multiple locations at no extra charge
-   Team collaboration for responses
-   Analytics & insights (track ratings, sentiment trends, response rate, filter by platform/location)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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