--- title: "Repmanager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Repmanager Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/10034983/RepManager/" page_type: "product" language: "en" --- # Repmanager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Repmanager ## What is Repmanager? Repmanager is a review management platform built for businesses that operate across multiple locations. It pulls every Google, Klanten Vertellen, and Kiyoh review into one dashboard, tags each one for sentiment, urgency, and topic, and drafts a reply in your own trained tone of voice, per location. Set rules to auto-reply to the reviews you choose, while Rep Shield holds back spam and anything that needs a human first, such as legal complaints or urgent negative feedback. Generate more reviews through email, QR code, and WhatsApp invitations, tracked by location and platform. The dashboard tracks a single reputation health score alongside your top complaint and compliment themes, response rate, and response time, so multi-location teams see which location needs attention first. Built for car dealer groups, hospitality chains, retail and gym franchises that need every location answering reviews consistently, without one person doing it by hand. ## What is Repmanager used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $32 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Repmanager?[Manage this product listing](https://www.g2.com/products/repmanager/claim_requests/new?auto=true) ## Repmanager Overview Updated September 2026 AI summary Repmanager enables organizations of all sizes to monitor, manage, and respond to customer feedback across online platforms through a cloud-based dashboard. It offers features such as sentiment analysis, review notifications, and negative feedback management, with optional AI-driven tools like an AI Copilot and generative AI to assist with responses and review badge management for enhanced brand reputation. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Repmanager 5.0 (1) VS. [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price $32 Flat Rate, Per Month Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (155) Value For Money 5.0 (1) Value For Money 4.6 (148) Customer Service 5.0 (1) Customer Service 4.8 (147) ## Repmanager alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) ## FAQs about Repmanager Overview ### What company size and specific industries is Repmanager built for? Repmanager is designed for multi-location businesses of any size that need to manage Google reviews across multiple branches or sites. It is best suited for companies with several customer-facing locations, such as retail chains, restaurants, healthcare practices, hospitality groups, and service brands, where review responses must be handled by location. Features and Usability ### What are the key features of Repmanager? Repmanager offers review management features such as review monitoring, review requests, response management, and review badge management. It also includes feedback management, negative feedback management, sentiment analysis, and alerts/notifications, plus reporting & statistics, real-time analytics, visual analytics, dashboards, customizable templates, AI Copilot, and multi-language and multi-location support. Pricing ### How much does it cost and what fees or limitations are included? Repmanager starts at €40 per month for the Basic plan for one location and one user, with AI responses for up to 100 reviews monthly, auto-reply, analytics, and a free trial. The Pro plan costs €125 per month, includes five location slots, and allows extra locations for €5 per month each. Getting Started and Support ### What training and onboarding options does Repmanager offer? Repmanager provides in person training and documentation to help teams get started. In person sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and ongoing feature lookup. Getting Started and Support ### What customer support options does Repmanager offer? Repmanager provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users direct help and self-service information when needed. No reviewer feedback about support experience is available in the catalog data. ## Features AI summary Based on 2,212 Reputation Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Repmanager supports all three features reviewers value most: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, track incoming feedback across channels, and stay on top of their online reputation, allowing teams to respond faster and make better customer experience decisions. Generative AI 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Use AI to generate content in the form of text, images, videos, etc. Real-Time Data 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time Response Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Notification 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifies a business when a review is left AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI Text Generation Allows users to generate text based on a text prompt. Repmanager 33 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Text Generation: Allows users to generate text based on a text prompt. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Retail: Features a common interface for in-store, online, and on-the-go set across all acceptance points - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10034983/RepManager/pricing/) Free $0.00 It includes: - 1 location - 1 user - Integration with Google My Business (GMB) - Intergration with Klantenvertellen - 25 AI-replies/month - Google review management in a convenient dashboard Lite $32.00 Flat Rate,Per Month It includes: - Unlimited AI-replies - Auto-reply functionality - Reputation score - In-depth review analytics - Smart review notifications - Review invitations - 1 user - 5 location slots - Integration with Google My Business (GMB) - Google review management in a convenient dashboard - Intergration with Klantenvertellen Pro $124.00 Flat Rate,Per Month It includes: - Role-based access: assign users to specific locations and manage them independently - RepShield spam protection - Unlimited AI-replies - Unlimited number of users - Unlimited number of locations - Additional location per 15$ - Google review management in a convenient dashboard - Auto-reply functionality - Intergration with Klantenvertellen - Location-specific AI customization - Location-specific Auto-reply customization - AI replies - Reputation score - In-depth review analytics - Smart review notifications - Review invitations Enterprise Custom Quote Available. It includes: - Role-based access: assign users to specific locations and manage them independently - RepShield spam protection - Unlimited AI-replies - Unlimited number of users - Unlimited number of locations - Additional location per 15$ - Google review management in a convenient dashboard - Auto-reply functionality - Intergration with Klantenvertellen - Location-specific AI customization - Location-specific Auto-reply customization - AI replies - Reputation score - In-depth review analytics - Smart review notifications - Review invitations - Custom feature development - Custom-quoted pricing Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ KiyOh](https://www.capterra.com/p/195217/KiyOh/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Yurii L. Reputation Manager Restaurants ### "Highly efficient review management with a great team behind it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2026 Overall, my experience with RepManager is very positive. I manage customer reviews for more than 20 restaurant locations, and before using RepManager this process used to take around 1-1.5 hours per week. With RepManager, review management became centralized, transparent, and highly efficient, now it takes me up to 15 minutes per week while still maintaining high-quality, natural responses. The platform allows me to stay fully in control of our online reputation, even while managing everything remotely from abroad, and gives a clear overview of where attention is really needed. Pros I am responsible for managing customer reviews across 20 restaurant locations, so efficiency and clarity are crucial for me. RepManager is very easy to use and intuitive, everything is straightforward to set up. I especially like the AI-powered auto-replies, which significantly reduce the time spent working with reviews and allow me to focus mainly on analyzing weak points and improving operations. I also highly appreciate the dedication and innovativeness of the team, as well as their communication style. The team is very responsive to individual needs and open to client ideas, which I truly value and see as a major added benefit. Cons It would be great to see integrations with delivery platforms such as Bolt, Glovo, and other local delivery services, as they also generate a large number of customer reviews. I understand that this is technically more complex, but it would be extremely valuable, especially for businesses in the restaurant industry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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