# Reactivation Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Reactivation Software - reviews, pricing plans, popular comparisons to other Customer Retention products and more. Source: https://www.capterra.com/p/10034990/Reactivation --- # Reactivation Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Reactivation ## What is Reactivation? Reactivation is a customer win-back software that helps businesses recover churned subscribers through automated campaigns. The system enables customer segmentation based on behavior and plan types to trigger personalized reactivation emails at strategic times. It features a one-click reactivation process that eliminates the need for passwords or logins, streamlining the return process for former customers. The platform includes analytics tools that track campaign performance metrics such as reactivation rates and revenue generation, allowing businesses to monitor which segments and offers perform best. Reactivation allows multiple campaigns to run simultaneously for different customer segments, with customizable messaging using variables that automatically personalize each communication. ## What is Reactivation used for? [Customer Retention](https://www.capterra.com/customer-retention-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reactivation?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://churnsolution.com&name=Reactivation) ## FAQs about Reactivation Features and Usability ### What are the key features of Reactivation? Reactivation offers campaign management, email campaign management, and messaging for targeted outreach, plus customer segmentation and customer data management for audience targeting. It also includes churn management and retention tracking, along with engagement tracking, performance metrics, and reporting/analytics to measure campaign results and customer response. Getting Started and Support ### What training and onboarding options does Reactivation offer? Reactivation provides webinars and documentation for training and onboarding. Webinars support guided instruction in a live or scheduled format, while documentation gives teams written reference material for self-paced learning and step-by-step review of product features and setup details. Getting Started and Support ### What customer support options does Reactivation offer? Reactivation provides a FAQ/forum and a knowledge base for customer support. These self-service resources give users a place to look for common answers and product guidance. No reviewer feedback about support experience is available, so support quality, responsiveness, and helpfulness cannot be assessed from user reports. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Churn Management Identify customers at risk of migration and activate strategies to retain them Customer Data Management Searchable repository of information about clients Customer Segmentation Process of dividing customers into groups based on common characteristics Email Campaign Management Plan, execute, and analyze email marketing campaigns Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Reactivation 10 features Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Identify customers at risk of migration and activate strategies to retain them Searchable repository of information about clients Process of dividing customers into groups based on common characteristics Plan, execute, and analyze email marketing campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Communicate using messages within the system A set of indicators that tracks the performance of networks, applications, systems, teams, etc. View and track pertinent metrics to find patterns and gain insights from data Measures the retention rate and satisfaction of customers. ## Pricing Free Trial Win back campaigns $50.00 It includes: - Customers Win-Back campaigns ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.