# My Care CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about My Care CRM Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/10034992/My-Care-CRM --- # My Care CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) My Care CRM ## What is My Care CRM? My Care CRM is a cloud-based software designed to streamline operations and ensure compliance for service providers. It features compliance management aligned with ISO 27001 standards, offering real-time dashboards, alerts, and auto-generated reports. Specialized modules cover support plans, case notes, incident logging, and risk management. Staff management includes digital profiles, learning tools, and rostering, while a mobile app provides GPS check-in/out, voice-to-text, and offline access. Financial tools enable invoice generation, export options, and auto-reconciliation with accounting systems. Property management features track housing, maintenance, and safety logs. Additional tools include task tracking, asset management, and internal audits. Australian-owned, My Care CRM prioritizes data security and analytics to enhance service delivery and efficiency. ## What is My Care CRM used for? [Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$22 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for My Care CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mycarecrm.com.au&name=My Care CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### My Care CRM 0.0 VS. [4.5 (152)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting Price A$22 Per User, Per Month Starting Price $295 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (152) Value For Money 0.0 (0) Value For Money 4.4 (94) Customer Service 0.0 (0) Customer Service 4.6 (145) ## My Care CRM alternatives [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.9 (22)](https://www.capterra.com/p/182217/Home-Care-IT/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (94)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about My Care CRM Overview ### What company size and specific industries is My Care CRM built for? My Care CRM is designed for NDIS providers, including non-registered providers, plan-managed service providers, self-managed service providers, and organizations that manage SDA or property-related services. It is built for companies operating in disability and care services, especially those handling participant support, service coordination, and related property management. Features and Usability ### What are the key features of My Care CRM? My Care CRM offers client and patient records management, appointment and calendar management, and care plan management for home health care workflows. It also includes billing and invoicing, claims management, document and forms management, compliance management, real-time reporting, mobile access, reminders, and third-party integrations. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? My Care CRM starts at A$22.0 per user per month on the Monthly Plan, with all features and modules included and no feature gating. A free trial is available. The plan also includes AcademyCare LMS, Australian support, NDIS templates, an AI chatbot, GPS tracking, Xero integration, and DocuCare. Integrations ### Which third-party tools and platforms does My Care CRM integrate with? My Care CRM integrates with Aircall, MYOB Business, and Xero. These connections cover communication and accounting tools, giving teams a short list of third-party platforms for calls, bookkeeping, and financial data management within the CRM. Getting Started and Support ### What training and onboarding options does My Care CRM offer? My Care CRM provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and setup steps. Getting Started and Support ### What customer support options does My Care CRM offer? My Care CRM provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support materials are organized across self-service and direct contact channels, giving users several ways to find answers or reach help when needed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Assessment Management Creation, administration, and evaluation of assessments or tests My Care CRM 39 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Track employee schedules, availability, and performance across projects and tasks Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track time worked per client Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Monthly Plan A$22.00 Per User,Per Month It includes: - All features and modules included - Unlimited NDIS participants (free, do not count as seats) - DocuCare (e-signing and document management) included free (normally worth $19/month) - AcademyCare LMS included free (normally worth $500+/year) - Australian support team - No setup fees - Built-in NDIS templates, AI chatbot, GPS tracking, Xero integration, and more ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Aircall](https://www.capterra.com/p/184709/Aircall/)[ MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.