# Elvan Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Elvan Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more. Source: https://www.capterra.com/p/10035034/Opin --- # Elvan Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Elvan ## What is Elvan? Elvan is a customer feedback software platform that helps teams collect, analyze, and act on customer sentiment with minimal operational overhead. It supports common customer experience programs such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), enabling organizations to measure feedback across key touchpoints. Elvan makes it easy to launch feedback programs with minimal configuration. Teams can collect responses through in-product experiences using a JavaScript SDK, web-based surveys, and shared links, allowing feedback to be captured at meaningful moments in the customer journey. To reduce manual analysis, Elvan uses AI-powered summaries to surface sentiment trends, recurring themes, and key issues across responses. This helps teams quickly understand feedback, prioritize improvements, and maintain a continuous feedback loop without adding process complexity. ## What is Elvan used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Elvan?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getopin.com&name=Elvan) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Elvan 4.0 (1) VS. [4.9 (43)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $63 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (10,442) Value For Money 5.0 (1) Value For Money 4.8 (6,481) Customer Service 5.0 (1) Customer Service 4.8 (5,789) ## Elvan alternatives [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. NPS Survey Structure 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Survey/Poll Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and administer polls and surveys AI/Machine Learning Software program that continuously adjusts its behavior based on observed data CSAT Survey Structure Survey designed the measure customer satisfaction with a product, service, and more Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Elvan 9 features Software program that continuously adjusts its behavior based on observed data Survey designed the measure customer satisfaction with a product, service, and more Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels A set of indicators that tracks the performance of networks, applications, systems, teams, etc. View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and administer polls and surveys Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Pro $49.00 Flat Rate,Per Month It includes: - 1,000 responses per month - Unlimited projects - AI-powered analytics Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Customer Experience Manager Packaging and Containers ### "Simple, user-friendly NPS tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 5, 2026 It has been an easy setup, economical and just what we needed to collect and act on our customer feedback. Easy to use NPS, CSAT and other survey templates along with the AI summaries make it a very useful tool. Pros Simple, easy to use dashboard. It offers all the surveys I actually need like NPS, CSAT, 5 start reviews without any of the clutter that other tools have. And the AI summaries are a lifesaver. It gives insights in a clear and meaningful way so I don't have to comb through all the reviews manually. Cons I was hoping for a zendesk integration, but it doesn't have it yet. It also lacks some of the extra flair that other tools have. Switched from [Delighted](https://www.capterra.com/p/157973/Delighted/) This is intentionally lightweight and much more value for money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)