# MySchoolUpdate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MySchoolUpdate Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more.

Source: https://www.capterra.com/p/10035091/MySchoolUpdate

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# 

 MySchoolUpdate Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

MySchoolUpdate

## What is MySchoolUpdate?

MySchoolUpdate is a school communication and messaging software designed for primary schools. The platform provides messaging capabilities through emails and push notifications, allowing schools to send updates to parents and teachers. MySchoolUpdate features multilingual support with automatic translation, calendar sharing functionality, custom group messaging options, and a message logging system for record-keeping. The system integrates with all main management information systems via Wonde and offers a mobile-first design with optional app usage. Additional features include message templates, personalized data publishing, staff sign-in capabilities, and role-based access control for different staff members. The platform maintains message history logs for administrative purposes and includes customizable permissions for school leadership teams, teachers, and administrative staff.

## What is MySchoolUpdate used for?

[Internal Communications](https://www.capterra.com/internal-communications-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

\-

Starting price

£385

Flat Rate, Per Year

Free trial  
available

Includes Free Version

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## FAQs about MySchoolUpdate

Overview

### What company size and specific industries is MySchoolUpdate built for?

MySchoolUpdate is designed for UK primary schools, especially small to mid-sized school organizations that want to reduce SMS costs, save staff time, and communicate with parents in one place. It is built for the education sector, with a clear focus on primary schools in the United Kingdom.

Features and Usability

### What are the key features of MySchoolUpdate?

MySchoolUpdate offers access controls and role-based permissions, plus activity tracking and engagement tracking for monitoring participation. Core communication features include alerts/notifications, real-time notifications, chat/messaging, real-time chat, discussions/forums, blogs, and transcripts/chat history. It also includes calendar management, document management, file sharing, reporting & statistics, single sign on, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

MySchoolUpdate starts at £385 per year as a flat-rate Pricing Plan, with a special £99 yearly rate for SEND schools. A free trial is available. The plan includes calendar sharing, class/group boards, message logs, message templates, review and approval, multilingual support, OneLogin, personalized data publishing, and simple setup.

Integrations

### Which third-party tools and platforms does MySchoolUpdate integrate with?

MySchoolUpdate connects natively to SendGrid for email delivery and notification workflows. The integration list is limited to this platform in the official catalog, so SendGrid is the only confirmed third-party tool available for MySchoolUpdate.

Getting Started and Support

### What training and onboarding options does MySchoolUpdate offer?

MySchoolUpdate provides in person training, live online sessions, webinars, documentation, and videos to support team onboarding. In person and live online formats can support guided instruction, webinars can present feature overviews, and documentation and videos can serve as self-paced reference materials for setup and review.

Getting Started and Support

### What customer support options does MySchoolUpdate offer?

MySchoolUpdate provides email/help desk, phone support, and chat. No reviewer feedback on support is available, so user experience with response times, helpfulness, or common issues cannot be described from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Blogs

Allows users to publish blogs on social site

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Chat/Messaging

Communicate using direct chat or messages within the system

MySchoolUpdate 28 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allows users to publish blogs on social site

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

Manage, organize, and store contact information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Electronic storage of staff/employee contact information and job status in a centralized repository

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Notifications via mobile devices

Manage and support multiple languages

Engage in direct, instant messaging with customers, users, etc.

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Create, design and manage workflows for repetitive tasks

## Pricing

Free Trial

Pricing Plan

£385.00

Flat Rate,Per Year

It includes:

-   Unlimited Emails And Push Notifications To Teachers And Parents
-   Calendar Sharing
-   Smart Groups And Message History
-   Simple Setup With No Training Required
-   Updates And Support Included
-   Supports All Major MIS Systems Via Wonde
-   Multilingual Support And Instant Translation
-   OneLogin For Parents For All Children/Schools
-   Message Log For Historical Data
-   Class/Group Boards For Teachers
-   Message Templates
-   Personalized Data Publishing
-   Staff Sign-In System (No Extra Hardware Needed)
-   Messaging Review And Approval By Selected Staff

## Integrations

[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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