--- title: "eRAG Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eRAG Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10035111/eRAG/" page_type: "product" language: "en" --- # eRAG Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) eRAG ## What is eRAG? eRAG is a cloud-based generative AI service that connects directly to live business systems, including ERP, CRM, and supply chain platforms, allowing users to ask questions in plain language and receive answers drawn from real-time operational data. Businesses use eRAG to give non-technical teams self-service access to live data without building dashboards, writing SQL, or moving data. Users can ask follow-up questions in a conversational format, and the system returns answers with full source and reasoning transparency. Core features include natural language to database query conversion, a semantic reasoning engine that translates raw data structures into business language, role-based access controls, AI governance with risk scoring and regulatory alerts, data visualization, and integration with Microsoft 365 Copilot. Setup typically takes three to four weeks with no new infrastructure required. ## What is eRAG used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2000 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eRAG?[Manage this product listing](https://www.g2.com/products/erag/claim_requests/new?auto=true) ## eRAG Overview Updated September 2026 AI summary eRAG is a cloud-based chatbot and LLMOps solution for businesses of all sizes seeking AI-driven automated responses and natural language processing. It supports generative AI, real-time analytics, and integration with major relational databases, enabling teams to automate conversations, analyze interactions, and connect chatbot functions with existing data systems and workflows. ## FAQs about eRAG Overview ### What company size and specific industries is eRAG built for? eRAG is designed for mid-sized and enterprise organizations in manufacturing, logistics and transportation, utilities, energy services, healthcare, and financial services. It suits companies in these sectors that need a solution built around operational and industry-specific information needs. Features and Usability ### What are the key features of eRAG? eRAG offers AI/Machine Learning, Generative AI, and Natural Language Processing for automated responses and chatbot interactions. It also includes chat/messaging, real-time data, real-time analytics, performance metrics, and reporting/analytics, plus API access, search/filter tools, and third-party integrations for connecting with other systems. Integrations ### Which third-party tools and platforms does eRAG integrate with? eRAG integrates with B2 and database platforms including Ora, PostgreSQL, Postgres Plus Advanced Server, and Postgresus. These catalog integrations cover core data and application connections for teams that need to link eRAG with relational databases and related systems. Getting Started and Support ### What training and onboarding options does eRAG offer? eRAG provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide visual self-paced guidance for product setup and feature review. Getting Started and Support ### What customer support options does eRAG offer? eRAG provides email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available, so support experience, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 1,278 Chatbot reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) eRAG supports **Automated Responses** and **Natural Language Processing**, so it covers two of the top features buyers look for in this category. However, it does not include **Language Detection**. Instead, it offers **AI/Machine Learning** (**42%**), which can still improve how the chatbot handles user inputs and refines responses over time. Together, these features help businesses respond faster, improve conversation quality, and provide teams with more consistent customer interactions. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Generative AI Use AI to generate content in the form of text, images, videos, etc. Natural Language Processing Process and analyze human language in text or audio form eRAG 5 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $2,000 Flat Rate,Per Month Advanced $5,000 Flat Rate,Per Month ## Integrations [ PostgreSQL](https://www.capterra.com/p/48791/PostgreSQL/)[ Ora](https://www.capterra.com/p/162729/Ora/)[ Postgres Plus Advanced Server](https://www.capterra.com/p/48809/Postgres-Plus-Advanced-Server/)[ Ora](https://www.capterra.com/p/10015911/Ora/)[ Postgresus](https://www.capterra.com/p/10034732/Postgresus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.