# Lokaly Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Lokaly Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/10035177/Lokaly

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# 

 Lokaly Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Lokaly

## What is Lokaly?

Lokaly is a digital loyalty program replacing traditional paper punch cards with a tap-to-collect NFC experience. Customers use the app to tap their phones on NFC cards, collecting digital stamps through a quick two-second check-in, eliminating QR codes or manual entry. The "Nearby" feature boosts business visibility by showcasing participating establishments and enabling businesses to create offers customers can browse and redeem in-app. Businesses can customize reward structures, setting stamp thresholds for rewards, while customers save and redeem rewards via their digital wallet. Analytics track visits, redemptions, and patterns, offering insights for growth. With fraud protection and adaptability, Lokaly provides a seamless loyalty program that enhances customer engagement.

## What is Lokaly used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£10

Flat Rate, Per Month

Free trial  
not available

Free version not included

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Do you work for Lokaly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://lokaly.co.uk&name=Lokaly)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lokaly

0.0

VS.

[4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

£10

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (501)

Value For Money

0.0 (0)

Value For Money

4.8 (444)

Customer Service

0.0 (0)

Customer Service

4.7 (433)

## Lokaly alternatives

Highest Rated

[4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/)

[4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009042/RepeatMD/)

[ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/)

[4.8 (39)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/)

Starting price

$20000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83219/GIFT-CARD/)

## FAQs about Lokaly

Overview

### What company size and specific industries is Lokaly built for?

Lokaly is designed for small businesses in customer-facing local industries, including cafes, salons, barbers, independent retailers, and gyms. It suits companies that want to run digital loyalty programs for repeat customers and daily foot traffic.

Features and Usability

### What are the key features of Lokaly?

Lokaly offers CRM tools, customer database, customer profiles, customer segmentation, and customer history for managing member records. It also includes campaign management, campaign planning, multi-campaign support, campaign analytics, and performance metrics, plus loyalty program features such as rewards management, loyalty cards, promotions management, discount management, and point of sale (POS) tracking.

Pricing

### How much does it cost and what fees or limitations are included?

Lokaly starts with a free version, then the £10/month Growth Plan for growing local businesses. The Power Plan costs £25/month for established businesses. Free includes 2 NFC tags, 1 loyalty card design, 1 staff account, basic analytics, and a birthday treat.

Getting Started and Support

### What training and onboarding options does Lokaly offer?

Lokaly provides in-person training, webinars, documentation, and videos to help teams get started. In-person training supports guided setup, webinars offer live instruction, documentation gives written reference material, and videos provide visual walkthroughs for self-paced learning.

Getting Started and Support

### What customer support options does Lokaly offer?

Lokaly provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written help for common questions and product guidance, but no reviewer feedback is available to describe response times, helpfulness, or recurring support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Campaign Analytics

Track and interpret campaign performance metrics

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Planning

Plan and strategize marketing campaigns

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Lokaly 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Tracks metrics that provide insight into how a user interacts with any interface or product

Games or game-like elements to track progress and reward accomplishments

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Strategize and implement rewards for returning customers, employees and other members

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

## Pricing

Free Version

Growth Plan

£10.00

Flat Rate,Per Month

It includes:

-   1 loyalty card
-   Background image customization
-   Custom stamp icons
-   Interim rewards included
-   No custom stamp issue limitation
-   Customer engagement included
-   Campaigns: Birthday treat included; win back, scratch and win, nearby notification not included
-   Dashboard: Visit frequency chart, stamps vs rewards chart, recent activity included
-   Analytics: Advanced analytics; weekly heat map and security analytics not included
-   Limits: Up to 250 customers, 5 staff accounts, 5 NFC tags, 1 offer

Power Plan

£25.00

Flat Rate,Per Month

It includes:

-   5 loyalty cards
-   Background image customization
-   Custom stamp icons
-   Interim rewards included
-   Custom stamp issue limitation included
-   Customer engagement included
-   Campaigns: Birthday treat, win back, scratch and win, nearby notification all included
-   Dashboard: Visit frequency chart, stamps vs rewards chart, recent activity included
-   Analytics: Full analytics including weekly heat map and security analytics
-   Limits: Up to 1,000 customers, 10 staff accounts, 10 NFC tags, 5 offers

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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