--- title: "Lokaly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lokaly Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10035177/Lokaly/" page_type: "product" language: "en" --- # Lokaly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Lokaly ## What is Lokaly? Lokaly is a digital loyalty program replacing traditional paper punch cards with a tap-to-collect NFC experience. Customers use the app to tap their phones on NFC cards, collecting digital stamps through a quick two-second check-in, eliminating QR codes or manual entry. The "Nearby" feature boosts business visibility by showcasing participating establishments and enabling businesses to create offers customers can browse and redeem in-app. Businesses can customize reward structures, setting stamp thresholds for rewards, while customers save and redeem rewards via their digital wallet. Analytics track visits, redemptions, and patterns, offering insights for growth. With fraud protection and adaptability, Lokaly provides a seamless loyalty program that enhances customer engagement. ## What is Lokaly used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £10 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lokaly?[Manage this product listing](https://www.g2.com/products/lokaly-loyalty-app/claim_requests/new?auto=true) ## Lokaly Overview Updated September 2026 AI summary Lokaly equips small and midsize businesses with tools for managing customer loyalty programs, offering features such as CRM, campaign management, customer segmentation, loyalty cards, rewards management, and member portals. Delivered via cloud and mobile apps, it enables teams to track engagement, plan and analyze campaigns, and encourage repeat business through multi-channel promotions and customizable incentives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lokaly 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price £10 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## Lokaly alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about Lokaly Overview ### What company size and specific industries is Lokaly built for? Lokaly is designed for small to mid-sized businesses in customer-facing industries, including cafes, salons, barbers, independent retailers, and gyms. It fits organizations that want to run digital loyalty programs and keep repeat customers engaged. Features and Usability ### What are the key features of Lokaly? Lokaly offers CRM, customer database, customer profiles, and customer history for managing contact records and activity data. It also includes campaign management, campaign planning, multi-campaign support, campaign analytics, and performance metrics, plus loyalty program, rewards management, promotions management, POS, client portal, and member portal features. Pricing ### How much does it cost and what fees or limitations are included? Lokaly starts with a free version, then the £10/month Growth Plan for growing local businesses and the £25/month Power Plan for established businesses. The free tier includes 2 NFC tags, 1 loyalty card design, 1 staff account, basic analytics, and a birthday treat. Getting Started and Support ### What training and onboarding options does Lokaly offer? Lokaly provides in person training, webinars, documentation, and videos to help teams get started. In person sessions support direct instruction, webinars offer scheduled online guidance, documentation serves as written reference material, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Lokaly offer? Lokaly provides Email/Help Desk, FAQ/Forum, and Knowledge Base support. These channels give users a way to submit questions, find answers on their own, and review common topics in one place. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra reviewers highlight these as the features buyers care about most when choosing customer loyalty software: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Lokaly supports **Loyalty Program** and **Rewards Management**, giving businesses the tools to run retention campaigns and manage incentives for repeat customers. However, it does not offer **Third-Party Integrations**. Instead, it provides **Loyalty Cards** (**34%**) and **Member Portal** (**31%**), which can help businesses track customer participation and give members a dedicated place to view their benefits and activity, helping teams build stronger customer relationships and encourage repeat purchases. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Client Portal Private online space that lets businesses securely share documents and provide information access to clients Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Lokaly 30 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10035177/Lokaly/pricing/) Growth Plan £10.00 Flat Rate,Per Month It includes: - 1 loyalty card - Background image customization - Custom stamp icons - Interim rewards included - No custom stamp issue limitation - Customer engagement included - Campaigns: Birthday treat included; win back, scratch and win, nearby notification not included - Dashboard: Visit frequency chart, stamps vs rewards chart, recent activity included - Analytics: Advanced analytics; weekly heat map and security analytics not included - Limits: Up to 250 customers, 5 staff accounts, 5 NFC tags, 1 offer Power Plan £25.00 Flat Rate,Per Month It includes: - 5 loyalty cards - Background image customization - Custom stamp icons - Interim rewards included - Custom stamp issue limitation included - Customer engagement included - Campaigns: Birthday treat, win back, scratch and win, nearby notification all included - Dashboard: Visit frequency chart, stamps vs rewards chart, recent activity included - Analytics: Full analytics including weekly heat map and security analytics - Limits: Up to 1,000 customers, 10 staff accounts, 10 NFC tags, 5 offers ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.