--- title: "Cleomitra Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cleomitra Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more." source_url: "https://www.capterra.com/p/10035378/Cleomitra/" page_type: "product" language: "en" --- # Cleomitra Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cleomitra ## What is Cleomitra? CLEOMITRA is an AI-powered CRM software that centralizes customer relationship management through an integrated platform. The system features WhatsApp integration that organizes all customer interactions in one inbox, ensuring consistent communication tracking. With AI-driven insights and automation, businesses can streamline responses, improve follow-ups, and enhance customer engagement. The platform includes a billing system for streamlined payment processing and an email integration tool that allows businesses to manage correspondence and campaigns from a single dashboard. Cleomitra offers intelligent scheduling functionality that centralizes bookings, minimizes conflicts, and optimizes time management. The AI-enabled contact management system allows businesses to import contacts, apply smart tags for segmentation, predict customer behavior, and track follow-ups more effectively. By connecting with existing messaging, calling, and email tools. ## What is Cleomitra used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹999 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cleomitra?[Manage this product listing](https://www.g2.com/products/cleomitra/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cleomitra 5.0 (4) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price ₹999 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.0 (4,388) Value For Money 5.0 (4) Value For Money 4.0 (3,517) Customer Service 5.0 (4) Customer Service 4.1 (3,527) ## Cleomitra alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) Highest Rated [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) [4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) ## FAQs about Cleomitra Overview ### What company size and specific industries is Cleomitra built for? Cleomitra is designed for businesses of all sizes, including service providers, clinics, agencies, and retail brands. It also fits internal teams such as marketing, customer support, operations, and administrative departments that need a tool suited to varied business functions and service environments. Features and Usability ### What are the key features of Cleomitra? Cleomitra offers CRM, contact management, customer database, and lead management for storing and organizing customer records. It also includes multi-channel communication features such as email management, chat/messaging, live chat, SMS messaging, IVR, and call recording, plus reporting and analytics, activity tracking, and customizable templates. Pricing ### How much does it cost and what fees or limitations are included? Cleomitra starts at ₹999 per month for the WhatsApp Package, a flat-rate plan for managing customer communication through WhatsApp. It includes a common inbox, broadcast messages, chat history, tags, private notes, message templates, alerts, and dedicated support. A free trial is available, and no other pricing tiers are listed. Integrations ### Which third-party tools and platforms does Cleomitra integrate with? Cleomitra integrates with Exotel, Instagram, Twilio, and Zoho Books. These catalog integrations cover communication, social media, and accounting connections, giving Cleomitra compatibility with a focused set of third-party platforms for call handling, messaging, social engagement, and bookkeeping workflows. Getting Started and Support ### What training and onboarding options does Cleomitra offer? Cleomitra provides live online sessions, documentation, and videos for team training. Live online sessions support guided instruction, documentation gives written reference material for reviewing steps, and videos offer visual explanations that users can follow at their own pace. Getting Started and Support ### What customer support options does Cleomitra offer? Cleomitra provides email/help desk, FAQ/forum, knowledge base, and phone support. These options give users direct contact and self-service help for common questions. No reviewer feedback on support experience is available here, so response times, helpfulness, and frustration points cannot be assessed from user comments. ## Features AI summary Based on 4,384 Customer Communications Management reviews Capterra data shows that buyers of Customer Communications Management rank the following features as their top priorities: - **SMS Messaging** (**57%** of reviewers rated this feature as critical) - **Chat/Messaging** (**42%**) - **Multi-Channel Communication** (**34%**) Cleomitra supports all three of the features reviewers value most: **SMS Messaging**, **Chat/Messaging**, and **Multi-Channel Communication**. Together, these capabilities help businesses manage customer conversations across channels, respond faster through text and chat, and maintain more consistent communication, allowing teams to improve service quality and stay connected with customers more effectively. SMS Messaging 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send messages via SMS Chat/Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Multi-Channel Communication 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Alerts/Notifications 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Campaign Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Cleomitra 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Call Recording: Record the audio of phone conversations for quality assurance purposes - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Management: Manage, store and organize emails within the system or via third-party apps - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Inbox Management: Organize, prioritize, and manage incoming communications - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Live Chat: Ability to chat online in real time - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Segmentation: Group leads or contacts based on their specific characteristics - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 5.0 (4) 5.0 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial [View pricing plan details](https://www.capterra.com/p/10035378/Cleomitra/pricing/) WhatsApp Package ₹999.00 Flat Rate,Per Month It includes: - whatsapp api Basic ₹3,499 Per Feature,Per Month Advance ₹4,999 Per Feature,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Razorpay](https://www.capterra.com/p/179263/Razorpay/)[ Tidy](https://www.capterra.com/p/165462/Tidy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VK Varun K. Marketing Head Marketing and Advertising ### "Made our day-to-day work much easier." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2026 Pros We were losing track of leads and follow-ups across different platforms. Cleomitra helped us get everything in one place, and honestly, it’s made our day-to-day work much easier. Cons Using it for months and so far no cons or any issues that I faced with the software or with the team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Aditya M. Data analyst Information Technology and Services ### "Multitasking Robot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2026 It was very good and easy for my business and everything.value for money and anytime coustomer support. Pros Pros:Before using Cleomitra, one of our biggest problems was keeping track of leads after the first conversation. A lot of enquiries came through WhatsApp and Instagram, and it was very easy for a follow-up to get missed when things got busy. What I like about Cleomitra is that it gives us a proper system for managing those conversations and follow-ups instead of relying on memory, spreadsheets or scattered chats. It has made our sales process much more organised. We can see where a lead is, what was discussed and what needs to happen next. For a growing business, that alone makes a big difference. Cons Cons: The only thing I would mention is that there is a lot to explore within Cleomitra. Because the platform covers different parts of the customer and sales journey, we initially focused only on the features that were immediately relevant to us. We are still discovering some of the other capabilities and understanding how they could fit into our workflow. I actually see this more as a reflection of the breadth of the platform than a problem. It would probably take any team some time to explore everything properly rather than trying to implement every feature from day one. Once you identify the features that matter most to your business, the experience becomes much more straightforward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Bhaskar S. Director E-Learning ### "Value for money " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 24, 2026 Pros One of our biggest challenges as an EdTech company was that too much customer information was sitting with individual counsellors. A student would speak to one counsellor, another team member would need to follow up, and suddenly we were searching through WhatsApp chats and asking, “What happened with this lead?” Cleomitra helped us create a much more centralised process. The team can see the customer journey and follow-ups instead of depending entirely on one person’s memory or chat history. It has made our counselling process more structured and, more importantly, given us much better visibility into what is actually happening with our leads. Cons There isn’t a major issue that stands out for us so far. The main thing is that Cleomitra has quite a broad set of features, and as an EdTech company we haven’t needed to use every part of the platform yet. We started with the areas that were immediately useful for our admissions and counselling workflow and are gradually exploring the other capabilities. It takes a little time to understand how everything can fit into your particular business process, especially when you are moving from a more informal system of managing leads and conversations. Once the core workflow is set up, though, it becomes much easier to identify which additional features are worth adopting for your team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director E-Learning ### "Business review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 24, 2026 Pros Running an EdTech business, we get enquiries from students and parents through multiple channels, but the real challenge starts after the enquiry comes in. Earlier, counsellors were manually managing WhatsApp conversations, calls and follow-ups. Some leads needed another call, some were waiting for course details and some were simply not followed up at the right time. Cleomitra has helped us bring that entire lead journey into a more organised system. Our team can track conversations and follow-ups instead of treating every enquiry as a separate conversation. For an EdTech company where one missed follow-up can mean a lost admission, having that visibility has been extremely useful. Cons Since Cleomitra brings several different functions together, there are quite a few features to explore. We are still discovering some of the capabilities and figuring out which ones are most relevant to our EdTech business. We initially focused on the features that helped us manage enquiries, customer communication and follow-ups, and haven’t yet explored everything available on the platform. So the only “con” for us is really that it takes some time to understand the full range of what the platform can do. As our team becomes more comfortable with it, we expect to gradually use more of the available features rather than trying to implement everything at once. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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