# Trakn Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Trakn Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more.

Source: https://www.capterra.com/p/10035387/Trakn

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# 

 Trakn Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Trakn

## What is Trakn?

Cloud-based and AI-enabled analytics software that consolidates operational data into a unified dashboard for hospitality businesses. The system collects and analyzes metrics across sales, inventory, labor, and profitability, presenting insights through pre-built hospitality-specific charts and graphs. It includes role-based custom dashboards, scheduled reporting capabilities, and an AI-driven assistant that interprets operational data and provides insights through natural language queries. The platform allows users to access performance metrics remotely, receive real-time alerts on mobile devices, and create customized reports for different roles within the organization. The analytics software connects various data points to help identify profit centers, performance opportunities, and areas for improvement within restaurant operations.

## What is Trakn used for?

[Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## FAQs about Trakn

Overview

### What company size and specific industries is Trakn built for?

Trakn is designed for hospitality businesses of all sizes, including restaurants, cafés, pubs, wine bars, and hotels, as well as growing multi-site hospitality groups. It suits both small venues and larger operators that need a system for managing operations across multiple locations.

Features and Usability

### What are the key features of Trakn?

Trakn offers AI Copilot, customizable reports, and a dashboard for reporting and analytics. It also includes data connectors, data import/export, self-service data preparation, and role-based permissions. For analysis, Trakn provides real-time analytics, predictive analytics, profitability analysis, trend analysis, KPI tracking, and data visualization.

Integrations

### Which third-party tools and platforms does Trakn integrate with?

Trakn integrates with 10 third-party tools and platforms, including AutoEntry, ChatGPT, Deputy, Lightspeed, OpenTable, SevenRooms, Shift4, Shopify, Staflexx, and Xero. These integrations span accounting, scheduling, POS, reservations, staffing, and ecommerce systems, giving Trakn connections across core business operations.

Getting Started and Support

### What training and onboarding options does Trakn offer?

Trakn provides live online training sessions to help teams get started. These sessions support guided setup and allow users to learn features with direct online instruction. No other training formats are listed in the catalog data.

Getting Started and Support

### What customer support options does Trakn offer?

Trakn provides email/help desk, phone support, and chat. These channels give users several ways to reach support, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Benchmarking

Compare key metrics for the business against prominent players in the industry

Customizable Reports

Alter the layout and content of reports

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Connectors

Connect to big data sources

Trakn 23 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Compare key metrics for the business against prominent players in the industry

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Connect to big data sources

Discover and connect variety of data sources to the application for analysis

Import and export data to and from software applications

Graphical representation of data

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Evaluate the degree to which business operations bring monetary gains

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Access, combine, transform, and store data without the help of an IT department

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

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## Pricing

### Starting price

Free trial not available

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[

Deputy](https://www.capterra.com/p/167811/Deputy/)[

ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[

AutoEntry](https://www.capterra.com/p/227227/AutoEntry/)[

Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[

Shift4](https://www.capterra.com/p/70936/Shift4/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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