---
title: "Trakn Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Trakn Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more."
source_url: "https://www.capterra.com/p/10035387/Trakn/"
page_type: "product"
language: "en"
---

# 

 Trakn Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Trakn

## What is Trakn?

Cloud-based and AI-enabled analytics software that consolidates operational data into a unified dashboard for hospitality businesses. The system collects and analyzes metrics across sales, inventory, labor, and profitability, presenting insights through pre-built hospitality-specific charts and graphs. It includes role-based custom dashboards, scheduled reporting capabilities, and an AI-driven assistant that interprets operational data and provides insights through natural language queries. The platform allows users to access performance metrics remotely, receive real-time alerts on mobile devices, and create customized reports for different roles within the organization. The analytics software connects various data points to help identify profit centers, performance opportunities, and areas for improvement within restaurant operations.

## What is Trakn used for?

[Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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## FAQs about Trakn

Overview

### What company size and specific industries is Trakn built for?

Trakn is designed for hospitality businesses of all sizes, including restaurants, cafés, pubs, wine bars, and hotels, along with growing multi-site hospitality groups. It fits single-location operators and expanding brands that need a solution suited to the hospitality sector.

Features and Usability

### What are the key features of Trakn?

Trakn offers AI Copilot, data connectors, data import/export, and self-service data preparation for working with multiple data sources. It also includes dashboards, customizable reports, data visualization, real-time reporting, KPIs, benchmarking, predictive analytics, profitability analysis, role-based permissions, and mobile access.

Integrations

### Which third-party tools and platforms does Trakn integrate with?

Trakn connects natively to 10 third-party platforms, including accounting, scheduling, and commerce tools such as AutoEntry, ChatGPT, Deputy, Lightspeed, OpenTable, SevenRooms, Shift4, Shopify, Staflexx, and Xero. These integrations cover operations, payments, reservations, workforce management, and bookkeeping.

Getting Started and Support

### What training and onboarding options does Trakn offer?

Trakn provides live online training sessions for guided setup and product instruction. This format lets teams ask questions in real time and review core steps with an instructor. No other training formats are listed in the catalog data.

Getting Started and Support

### What customer support options does Trakn offer?

Trakn provides email/help desk, phone support, and chat. These channels let users contact support in the way that fits their needs.

## Features

AI summary

Based on 2,582 Business Intelligence reviews

Capterra reviewers highlight these as the features buyers value most when comparing business intelligence software:

-   **Dashboard Creation** (**55%** of reviewers rated this feature as critical)
-   **Multiple Data Sources** (**60%**)
-   **Reporting/Analytics** (**53%**)

Trakn supports **Reporting/Analytics**. However, it does not include **Dashboard Creation** or **Multiple Data Sources**. Instead, it offers **Data Connectors** (**50%**), **Data Import/Export** (**49%**), and **Data Visualization** (**47%**), which cover related data access and analysis needs. These features help businesses move information between systems, present data clearly, and review performance trends, giving teams the information they need to make faster decisions.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Benchmarking

Compare key metrics for the business against prominent players in the industry

Customizable Reports

Alter the layout and content of reports

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Connectors

Connect to big data sources

Trakn 23 features

### All Features
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- API: Application programming interface that allows for integration with other systems/databases
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Connectors: Connect to big data sources
- Data Discovery: Discover and connect variety of data sources to the application for analysis
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Analytics: Predict future data based on historical data sets
- Profitability Analysis: Evaluate the degree to which business operations bring monetary gains
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data

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## Pricing

Quote-based pricing model

Quote-based pricing model

It includes:

-   Quote-based pricing model

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[

Deputy](https://www.capterra.com/p/167811/Deputy/)[

ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[

AutoEntry](https://www.capterra.com/p/227227/AutoEntry/)[

Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[

Shift4](https://www.capterra.com/p/70936/Shift4/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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