--- title: "AI Agents Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AI Agents Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/10035427/Yep-AI/" page_type: "product" language: "en" --- # AI Agents Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) AI Agents ## What is AI Agents? AI Agents is a cloud-based platform that lets businesses build and deploy customizable virtual agents to handle customer support, sales, marketing, and operations tasks. Teams can configure agents to respond to inquiries, qualify leads, and manage routine workflows without requiring technical expertise. AI Agents integrates with existing business tools and communication channels, allowing virtual agents to interact with customers and internal teams across multiple touchpoints. Agents can be tailored to match specific business needs, brand voice, and operational processes. The platform is suited for small to midsize businesses across industries such as retail, financial services, and healthcare. Customer service teams, sales departments, and operations managers use AI Agents to handle high volumes of repetitive tasks and maintain consistent response quality around the clock. ## What is AI Agents used for? [Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$19 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AI Agents?[Manage this product listing](https://www.g2.com/products/ai-agents/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AI Agents 0.0 VS. [### Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price A$19 per user, per month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (809) Value For Money 0.0 (0) Value For Money 4.9 (734) Customer Service 0.0 (0) Customer Service 5.0 (738) ## AI Agents alternatives [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [AI Bunny](https://www.capterra.com/p/10036576/AI-Bunny/) [5.0 (2)](https://www.capterra.com/p/10036576/AI-Bunny/#reviews) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10036576/AI-Bunny/) ## FAQs about AI Agents Overview ### What company size and specific industries is AI Agents built for? AI Agents is designed for Shopify merchants, e-commerce managers, retail businesses, and SMEs that need AI-driven customer support and sales automation. It fits small and midsize companies in online retail and broader retail operations that want to manage customer interactions and sales tasks more efficiently. Features and Usability ### What are the key features of AI Agents? AI Agents offers AI Copilot, generative AI, and machine learning for sales support, plus chatbot, chat/messaging, and SMS messaging for customer communication. It also includes CRM, contact management, lead management, lead qualification, sales automation, workflow automation, reporting and analytics, dashboard, predictive analytics, revenue tracking, scheduling, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? AI Agents starts with a free version and a free trial, then the Starter plan costs A$19 per month, usage based. Basic is A$49, Pro is A$99, and Enterprise is A$199. Limits increase from 1,000 conversations on Starter to unlimited conversations and product training on Enterprise. Integrations ### Which third-party tools and platforms does AI Agents integrate with? AI Agents integrates with 7 third-party tools, including Calendly, HubSpot CRM, Klaviyo, Mailchimp, Shopify, WhatsApp, and SMS. These integrations cover scheduling, CRM, email marketing, commerce, and messaging platforms, giving the product a broad set of connection points across common business workflows. Getting Started and Support ### What training and onboarding options does AI Agents offer? AI Agents provides live online sessions and videos to help teams get started. Live online sessions support guided setup and direct instruction, while videos offer self-paced learning and reference material for reviewing features and steps when needed. Getting Started and Support ### What customer support options does AI Agents offer? AI Agents provides FAQ/Forum support for users who need self-service help and peer discussion. Support experience details are not available here, so the available channel is the main reference point for guidance and troubleshooting. ## Features AI summary Based on 611 Conversational AI Platform reviews Capterra reviewers highlight these as the features buyers value most when choosing a Sales Engagement Platform: - **Lead Generation** (**61%** of reviewers rated this feature as critical) - **Communication Management** (**49%**) - **Campaign Management** (**48%**) AI Agents includes **Communication Management**, giving sales teams a way to manage outreach and keep conversations organized across prospects. However, it does not offer **Lead Generation** or **Campaign Management**. Instead, it provides **Reporting/Analytics** (**37%**), which can still help teams track activity, review results, and spot performance trends. Together, these capabilities help businesses stay on top of sales interactions and make more informed decisions about outreach efforts. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system AI Agents 12 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - For Sales Teams/Organizations: Caters to sales teams - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Live Chat: Ability to chat online in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10035427/Yep-AI/pricing/) Starter A$19.00 Usage Based,Per Month It includes: - Up to 1000 Conversation / month - Up to 500 product training - Sales Skills - 90-day Chat History - Single Agent - Talking AI Avatar - Fully Customizable Chatbox - Product Information Update in Real-time Basic A$49.00 Usage Based,Per Month It includes: - Up to 5000 Conversations / month - Up to 4000 Product Training - Multiple Agents Pro A$99.00 Usage Based,Per Month It includes: - Up to 10000 Conversations / month - Up to 10000 Product Training Enterprise A$199.00 Usage Based,Per Month It includes: - Unlimited Conversations / month - Unlimited Product Training - Modified Workflow - Modified AI Avatar ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ SMS](https://www.capterra.com/p/153030/SMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.