---
title: "ContactLevel Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ContactLevel Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more."
source_url: "https://www.capterra.com/p/10035455/ContactLevel/"
page_type: "product"
language: "en"
---

# 

 ContactLevel Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ContactLevel

## What is ContactLevel?

ContactLevel is a contact-level advertising and account-based marketing platform that targets specific individuals within organizations across major channels like LinkedIn, Meta, Google, and Reddit. Using a business-to-personal identity graph, it matches business contacts to personal identities for precise targeting. The platform offers unified audience management, real-time engagement tracking to identify visitors by name and company, and CRM integrations with Salesforce and HubSpot. It includes session recording to analyze prospect behavior and alerts for high-intent engagement. Additional features include audience building tools, contact data enrichment, and cookieless targeting compliant with CCPA and GDPR. ContactLevel reduces wasted ad spend, improves engagement rates, and streamlines warming prospects for sales outreach, fostering better coordination between marketing and sales efforts.

## What is ContactLevel used for?

[Web Analytics](https://www.capterra.com/web-analytics-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Flat Rate, Per Month

Free trial  
available

Free version not included

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## ContactLevel Overview

Updated September 2026

AI summary

ContactLevel provides businesses with tools to monitor and analyze website activity, offering features such as user interaction tracking, web traffic reporting, and visualization. Designed for organizations of any size, it supports conversion tracking and customer journey mapping, while also including options for campaign, referral, and pageview tracking. ContactLevel is accessible via cloud, SaaS, and web-based deployment.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ContactLevel

0.0

VS.

[4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting Price

$1000

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (912)

Value For Money

0.0 (0)

Value For Money

4.6 (831)

Customer Service

0.0 (0)

Customer Service

4.7 (851)

## ContactLevel alternatives

[4.7 (223)](https://www.capterra.com/p/156209/CHEQ-Essentials/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[4.6 (3,427)](https://www.capterra.com/p/143461/Squarespace/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143461/Squarespace/)

Highest Rated

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

[4.7 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

## FAQs about ContactLevel

Overview

### What company size and specific industries is ContactLevel built for?

ContactLevel is designed for B2B marketing teams, especially demand generation, account-based marketing, and growth marketing professionals. It fits businesses that sell to other businesses and need support for lead generation, campaign targeting, and pipeline growth, rather than consumer-focused organizations or industry-specific operational teams.

Features and Usability

### What are the key features of ContactLevel?

ContactLevel offers website and campaign analytics features including real-time reporting, reporting and statistics, web traffic reporting, and visual analytics. It also includes visitor tracking, pageview tracking, engagement tracking, behavior tracking, and customer journey mapping, plus alerts and notifications, API access, data import/export, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

ContactLevel starts at $1000 per month for the Grow Plan, which includes Core Plan features, CRM integrations, custom API integration, unlimited session recordings, unlimited audience segments, priority email support, 10,000 monthly net new contacts, and priority data processing. A free trial is available. The Scale Plan is $2500 per month; Enterprise & Agency pricing is not listed.

Integrations

### Which third-party tools and platforms does ContactLevel integrate with?

ContactLevel integrates with 10 third-party platforms for CRM, ads, and marketing operations, including Attio, Facebook Business Suite, Google Ads, HubSpot CRM, Meta for Business, Pipedrive, and Salesforce tools such as Salesforce Sales Cloud, Salesforce Marketing Cloud, Salesforce Platform, Salesforce Revenue Cloud, Salesforce Audience Studio, and Salesforce Starter.

Getting Started and Support

### What training and onboarding options does ContactLevel offer?

ContactLevel provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can follow at their own pace.

Getting Started and Support

### What customer support options does ContactLevel offer?

ContactLevel provides email/help desk support and a knowledge base. The catalog lists these as the available support channels for users who need help with setup, account questions, or product guidance.

## Features

AI summary

Based on 2,518 Web Analytics reviews

Capterra data shows that buyers of Web Analytics software rank the following features as their top priorities:

-   **Website Analytics** (**54%** of reviewers rated this feature as critical)
-   **Reporting/Analytics** (**51%**)
-   **Data Visualization** (**43%**)

ContactLevel includes **Website Analytics** and **Reporting/Analytics**, giving teams the ability to monitor site activity and review performance trends through measurable data. However, it does not include **Data Visualization**. Its support for **Website Analytics** and **Reporting/Analytics** helps businesses track visitor behavior, assess campaign results, and make more informed decisions based on site performance.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Behavior Tracking

Track visitors'/audience's responses across web pages and other optimized content

ContactLevel 31 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Data Import/Export: Import and export data to and from software applications
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Referral Tracking: Log and store the source of contacts/leads
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Screen Activity Recording: Capture what is happening on a computer screen
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time on Site Tracking: Track the amount of time users spend on websites
- User Interaction Tracking: Monitor user activity through engagement methods
- Visitor Tracking: Track visitors and purpose of visits
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visualization: Graphical representation of data or processes
- Web Traffic Reporting: Collect and analyze traffic data about website visitors
- Website Analytics: Track and analyze information regarding website visitors

---

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## Pricing

Free Trial

[View pricing plan details](https://www.capterra.com/p/10035455/ContactLevel/pricing/)

Grow Plan

$1,000

Flat Rate,Per Month

It includes:

-   10,000 monthly net new contacts
-   priority data processing

Scale Plan

$2,500

Flat Rate,Per Month

It includes:

-   30,000 monthly net new contacts
-   Unlimited session recordings
-   Priority data processing
-   Exclusive beta access
-   VIP features

Enterprise & Agency Plan

Contact vendor for details

It includes:

-   Custom contact volumes
-   All features included
-   VIP onboarding session
-   24/7 Slack support
-   Dedicated account management
-   Custom integrations

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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