# Azentio Claim Automation Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Azentio Claim Automation Software - reviews, pricing plans, popular comparisons to other Claims Processing products and more.

Source: https://www.capterra.com/p/10035483/Azentio-Claim-Automation

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# 

 Azentio Claim Automation Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 22, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Azentio Claim Automation

## What is Azentio Claim Automation?

Azentio Claim Automation is a cloud-based claims management solution that streamlines the entire lifecycle from first notice of loss to assessment and settlement. The platform connects insurers, TPAs, surveyors, garages, and suppliers in a single collaborative environment with role-based access and real-time visibility. Configurable workflows standardize processes while adapting to different products and regulations. OCR-powered document capture reduces manual effort, and embedded fraud detection identifies suspicious patterns early. SLA monitoring, alerts, and dashboards help teams control turnaround times and improve service quality. Open APIs enable integration with core insurance and finance systems. Delivered as scalable SaaS, the solution supports faster processing, reduced leakage, and better customer experience.

## What is Azentio Claim Automation used for?

[Claims Processing](https://www.capterra.com/claims-processing-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$35000

Usage Based, Per Year

Free trial  
not available

Free version not included

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Do you work for Azentio Claim Automation?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.azentio.com&name=Azentio Claim Automation)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Azentio Claim Automation

0.0

VS.

[4.7 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting Price

$35000

Usage Based, Per Year

Starting Price

$69

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (965)

Value For Money

0.0 (0)

Value For Money

4.6 (687)

Customer Service

0.0 (0)

Customer Service

4.7 (915)

## Azentio Claim Automation alternatives

[4.4 (212)](https://www.capterra.com/p/45512/ZirMed/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (3)](https://www.capterra.com/p/10017028/Encompass/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

## FAQs about Azentio Claim Automation

Overview

### What company size and specific industries is Azentio Claim Automation built for?

Azentio Claim Automation is designed for insurance companies operating in Asia, Africa, and the Middle East. The product is aimed at insurers across these regions, rather than a specific company size, and is best suited to organizations that manage claims processing within the insurance sector.

Features and Usability

### What are the key features of Azentio Claim Automation?

Azentio Claim Automation offers claims tracking, case management, and claims settlement for insurance workflows. It includes workflow automation, workflow management, and claims adjuster management, plus document management, audit management, and compliance management. Additional features include fraud detection, reporting & statistics, real-time analytics, API, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Azentio Claim Automation starts at $35,000 per year for the Starter package, with a usage-based model. The Growth package costs $75,000 per year, also usage-based, and adds up to 500 GB of storage, API integration, automatic party assignment, and customized reports and dashboards.

Integrations

### Which third-party tools and platforms does Azentio Claim Automation integrate with?

Azentio Claim Automation integrates with Policy Management and Regulatory Compliance platforms. These catalog-listed connections cover core insurance and compliance workflows, supporting data exchange between claims operations, policy administration, and regulatory processes.

Getting Started and Support

### What training and onboarding options does Azentio Claim Automation offer?

Azentio Claim Automation provides in person training, live online sessions, documentation, and videos. In person and live online formats support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and review.

Getting Started and Support

### What customer support options does Azentio Claim Automation offer?

Azentio Claim Automation provides email/help desk, FAQ/forum, knowledge base, and phone support. Support experience details are not available here, so the listed channels are the only confirmed ways to get help with setup, usage, or account questions.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Azentio Claim Automation 27 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Manage insurance and claims adjuster agents

Process of tracking new and submitted claims and the status of submitted claims

Private online space that lets businesses securely share documents and provide information access to clients

Track and manage adherence to policies for any service, product, process, or supplier

Store and organize information about customers and previous interactions

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Transfer of data from one computer system to another

A paperless claim form that is electronically shared

Intended to be used by insurers

Identify and prevent suspicious activity

Analyze and gain insights into data in real-time

Receive data and information in real time

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Online portal through which end users can access the system, manage tasks, or obtain information

Set up connections to third-party platforms to improve business processes

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

## Pricing

Starter package

$35,000

Usage Based,Per Year

It includes:

-   Request and claim workflows
-   Image / document upload & download
-   Garage login and repair tracking
-   Surveyor login and Assessment updates
-   Quotation system and tendering for parts and labour by various suppliers
-   Counter quoting
-   Manual party assignment
-   Manual surveyor / garage assignment
-   Checklist - manual verification & document
-   SLA management - reminders, alerts, escalations
-   Email and SMS
-   Integration with core insurance system by Azentio
-   Up to 200 GB of storage
-   Shared cloud infrastructure (owned by Azentio hosted in UAE)
-   Uptime SLA - 99.99%

Growth package

$75,000

Usage Based,Per Year

It includes:

-   Request and claim workflows
-   Image / document upload & download
-   Garage login and repair tracking
-   Surveyor login and Assessment updates
-   Quotation system and tendering for parts and labour by various suppliers
-   Counter quoting
-   Manual party assignment
-   Manual surveyor / garage assignment
-   Checklist - manual verification & document
-   SLA management - reminders, alerts, escalations
-   Email and SMS
-   Inbuilt OCR
-   Customized reports and dashboards (Up to 5 reports, 5 dashboards)
-   Automatic Party Assignment (Assignee or Claim handler / Surveyor / Garage)
-   Multi-level approval
-   API pack - Integrate with B2C portals, DMS, and CRM
-   Surveyor / Garage Self Assignment (grab process)
-   Up to 500 GB of storage
-   Shared cloud infrastructure (owned by Azentio hosted in UAE)
-   Uptime SLA - 99.99%

## Integrations

[

Policy Management](https://www.capterra.com/p/10034020/Policy-Management/)[

Regulatory Compliance](https://www.capterra.com/p/104833/Regulatory-Compliance-Software/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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