# Azentio Claim Automation Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Azentio Claim Automation Software - reviews, pricing plans, popular comparisons to other Claims Processing products and more.

Source: https://www.capterra.com/p/10035483/Azentio-Claim-Automation

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# 

 Azentio Claim Automation Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on February 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Azentio Claim Automation

## What is Azentio Claim Automation?

Azentio Claim Automation is a cloud-based claims management solution that streamlines the entire lifecycle from first notice of loss to assessment and settlement. The platform connects insurers, TPAs, surveyors, garages, and suppliers in a single collaborative environment with role-based access and real-time visibility. Configurable workflows standardize processes while adapting to different products and regulations. OCR-powered document capture reduces manual effort, and embedded fraud detection identifies suspicious patterns early. SLA monitoring, alerts, and dashboards help teams control turnaround times and improve service quality. Open APIs enable integration with core insurance and finance systems. Delivered as scalable SaaS, the solution supports faster processing, reduced leakage, and better customer experience.

## What is Azentio Claim Automation used for?

[Claims Processing](https://www.capterra.com/claims-processing-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

$35000

Usage Based, Per Year

Free trial  
not available

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Do you work for Azentio Claim Automation?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.azentio.com&name=Azentio Claim Automation)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Azentio Claim Automation 27 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Manage insurance and claims adjuster agents

Process of tracking new and submitted claims and the status of submitted claims

Private online space that lets businesses securely share documents and provide information access to clients

Track and manage adherence to policies for any service, product, process, or supplier

Store and organize information about customers and previous interactions

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Transfer of data from one computer system to another

A paperless claim form that is electronically shared

Intended to be used by insurers

Identify and prevent suspicious activity

Streamlining repetitive tasks and activities through automated and predefined workflows

Analyze and gain insights into data in real-time

Receive data and information in real time

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Online portal through which end users can access the system, manage tasks, or obtain information

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

## Pricing

Starter package

$35,000

Usage Based,Per Year

It includes:

-   Request and claim workflows
-   Image / document upload & download
-   Garage login and repair tracking
-   Surveyor login and Assessment updates
-   Quotation system and tendering for parts and labour by various suppliers
-   Counter quoting
-   Manual party assignment
-   Manual surveyor / garage assignment
-   Checklist - manual verification & document
-   SLA management - reminders, alerts, escalations
-   Email and SMS
-   Integration with core insurance system by Azentio
-   Up to 200 GB of storage
-   Shared cloud infrastructure (owned by Azentio hosted in UAE)
-   Uptime SLA - 99.99%

Growth package

$75,000

Usage Based,Per Year

It includes:

-   Request and claim workflows
-   Image / document upload & download
-   Garage login and repair tracking
-   Surveyor login and Assessment updates
-   Quotation system and tendering for parts and labour by various suppliers
-   Counter quoting
-   Manual party assignment
-   Manual surveyor / garage assignment
-   Checklist - manual verification & document
-   SLA management - reminders, alerts, escalations
-   Email and SMS
-   Inbuilt OCR
-   Customized reports and dashboards (Up to 5 reports, 5 dashboards)
-   Automatic Party Assignment (Assignee or Claim handler / Surveyor / Garage)
-   Multi-level approval
-   API pack - Integrate with B2C portals, DMS, and CRM
-   Surveyor / Garage Self Assignment (grab process)
-   Up to 500 GB of storage
-   Shared cloud infrastructure (owned by Azentio hosted in UAE)
-   Uptime SLA - 99.99%

## Integrations

[

Policy Management](https://www.capterra.com/p/10034020/Policy-Management/)[

Regulatory Compliance](https://www.capterra.com/p/104833/Regulatory-Compliance-Software/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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