--- title: "KaiCalls Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about KaiCalls Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more." source_url: "https://www.capterra.com/p/10035510/KaiCalls/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # KaiCalls Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) KaiCalls ## What is KaiCalls? KaiCalls gives a small business a phone line with a secretary built in. Calls ring your own cell first. When you can't pick up, Kai answers in your business's name, answers common questions from the details you provide, takes a message and can book appointments. You get the caller's details and a summary by text and email right after the call, so no lead goes to voicemail. Setup takes about three minutes, and you can keep your existing number by forwarding only the calls you miss. ## What is KaiCalls used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KaiCalls?[Manage this product listing](https://www.g2.com/products/kaicalls/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### KaiCalls 5.0 (1) VS. [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $79 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (7,781) Value For Money 5.0 (1) Value For Money 4.4 (6,689) Customer Service 5.0 (1) Customer Service 4.6 (6,394) ## KaiCalls alternatives [4.4 (3,333)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (502)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (718)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.7 (1,750)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about KaiCalls Overview ### What company size and specific industries is KaiCalls built for? KaiCalls is designed for service businesses, law firms, event and equipment rental companies, and growing businesses that need 24/7 phone answering. It fits small to mid-sized organizations that want continuous call coverage, especially in sectors where missed calls can mean lost leads, bookings, or client inquiries. Features and Usability ### What are the key features of KaiCalls? KaiCalls offers AI/Machine Learning, Conversation Intelligence, CRM, and Lead Management for tracking prospects and sales activity. It also includes Lead Scoring, Workflow Automation, Alerts/Notifications, Dashboard, Reporting/Analytics, Invoice Creation, Invoice History, Online Invoicing, and Third-Party Integrations. Pricing ### How much does it cost and what fees or limitations are included? KaiCalls starts at $79 per month for the Kai Line plan, with a $2 first week and no per-minute charges. It includes about 170 Kai-answered calls, unlimited team members, and no seat fees. Kai Office costs $349 per month for about 800 calls, and extra lines cost $15 or $29 monthly. Integrations ### Which third-party tools and platforms does KaiCalls integrate with? KaiCalls connects natively to Airtable, HighLevel, HubSpot CRM, Litify, Salesforce Platform, Make, Zaper, and Zapier. These integrations cover CRM, legal, automation, and workflow tools, giving KaiCalls connections to 8 third-party platforms. Getting Started and Support ### What training and onboarding options does KaiCalls offer? KaiCalls provides documentation to support team onboarding and setup. This written reference material can be used to review product features, follow setup steps, and find guidance during initial configuration and later use. Getting Started and Support ### What customer support options does KaiCalls offer? KaiCalls provides Email/Help Desk, a Knowledge Base, Phone Support, and 24/7 Live Rep support. No reviewer feedback on support quality is available in the catalog data, so response times, helpfulness, and common frustrations cannot be assessed here. ## Features AI summary Based on 16,388 Business Phone Systems reviews Not all billing and invoicing software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) KaiCalls includes **Invoice Creation**, which covers one of the top features buyers look for in billing and invoicing software. However, it does not offer **Invoice Processing** or **Quotes/Estimates**. Instead, it provides other relevant capabilities that reviewers also value, including **Online Invoicing** (**51%**) and **Invoice History** (**44%**). These features help businesses send bills digitally, keep track of past transactions, and maintain accurate billing records, allowing teams to manage invoicing work with more consistency and visibility. Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automated Attendant A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system PBX Telephone system that allows users to connect internally as well as place and receive external phone calls Third-Party Integrations Set up connections to third-party platforms to improve business processes KaiCalls 5 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Telephone system that allows users to connect internally as well as place and receive external phone calls Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) [View pricing plan details](https://www.capterra.com/p/10035510/KaiCalls/pricing/) Kai Line $79.00 Flat Rate,Per Month It includes: - Automatic lead capture & CRM integration - Dedicated business phone number - Real-time alerts for new leads - About 170 answered calls a month Kai Office $349.00 Flat Rate,Per Month It includes: - SMS capabilities (automated text responses and scheduling) - Lead capture & CRM integration - Dedicated business phone number - About 800 answered calls a month - Kai answers overflow calls when the team is busy Kai Backup $10.00 Flat Rate,Per Month Custom Contact us Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Airtable](https://www.capterra.com/p/146652/Airtable/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Litify](https://www.capterra.com/p/160393/Litify/)[ HighLevel](https://www.capterra.com/p/177156/HighLevel/)[ Zaper](https://www.capterra.com/p/254759/Zaper/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent William G. Founder Consumer Services ### "Phone of the Future" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 19, 2026 Pros I run a luxury dive operation, so a missed call is rarely just a missed call — it's a trip inquiry worth $500+ that goes to whoever picks up first. We were on a traditional phone system before this, which meant anything outside of me personally answering went to voicemail, and a good share of those people simply never called back. The AI answering is the whole thing. It doesn't just take a message — it actually handles the call in context: answers real questions about what we offer, sounds like a person, and gets me what I need to follow up. In the 4 months we've run it, capturing calls I would otherwise have lost has driven growth that dwarfs what the service costs. It isn't close. The part I didn't expect: I can just call it and change things by talking. No dashboard, no support ticket, no waiting on a config change. I say what I want different and it's different. Still feels a little wild every time. Cons They ship so fast I can't keep up. That's a good problem, but it's a real one — I'm sure I'm using a fraction of what's available because new capability lands faster than I get around to reading about it. A short monthly "here's what's new and here's why you'd care" would fix it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.