--- title: "Infercall Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Infercall Software - reviews, pricing plans, popular comparisons to other Speech Recognition products and more." source_url: "https://www.capterra.com/p/10035605/Infercall/" page_type: "product" language: "en" --- # Infercall Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Infercall ## What is Infercall? The call you missed just went to your competitor. For a plumber, that's a $400 emergency job. For a hairdresser, that's a $150 colour appointment. For any small business owner, missed calls aren't just inconvenient — they're money walking out the door. The problem isn't wanting to answer every call. The problem is being on another call, under a sink, driving, or with a client. Hiring a receptionist costs $200–$400 a week and might only handle a fraction of your call volume. Voicemail means waiting until you remember to check it, by which point the customer has already called someone else. Infercall is an AI voice agent that answers your phone like a human receptionist ## What is Infercall used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infercall?[Manage this product listing](https://www.g2.com/products/infercall/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infercall 0.0 VS. [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (2,717) Value For Money 0.0 (0) Value For Money 4.6 (2,492) Customer Service 0.0 (0) Customer Service 4.7 (2,617) ## Infercall alternatives [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/10042102/Get-An-AI-Employee/#reviews) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Infercall Overview ### What company size and specific industries is Infercall built for? Infercall is designed for small to mid-sized businesses in trades, legal and professional services, real estate, medical and dental practices, retail, restaurants, and other industries that need AI-powered call handling. Features and Usability ### What are the key features of Infercall? Infercall offers call recording, audio capture, automatic transcription, call routing, call transfer, and voicemail handling for voice communication workflows. It also includes CRM integration, reporting and analytics, an activity dashboard, data import/export, and third-party integrations, plus AI and machine learning, sentiment analysis, and speech-to-text analysis. Pricing ### How much does it cost and what fees or limitations are included? Infercall starts at $5 per month for the Starter Plan, which includes 50 AI minutes and one phone number. The Standard Plan costs $49 per month, and the Business Plan costs $149 per month. Enterprise pricing is not listed. Standard and Business include additional minutes with no overage markup. Integrations ### Which third-party tools and platforms does Infercall integrate with? Infercall integrates with Twilio for telephony and communications workflows. Getting Started and Support ### What training and onboarding options does Infercall offer? Infercall provides documentation and videos to help teams get started. Documentation supports self-paced reference for setup and feature review, while videos offer visual guidance for learning key steps and workflows. Getting Started and Support ### What customer support options does Infercall offer? Infercall provides email/help desk support, a knowledge base, and chat. No reviewer feedback on support is available, so user experience with response speed, helpfulness, or common issues cannot be summarized from the catalog data. ## Features AI summary Based on 406 Speech Recognition reviews Capterra data shows that buyers of speech recognition software rank the following features as their top priorities: - **Voice Recognition** (**55%** of reviewers rated this feature as critical) - **Automatic Transcription** (**49%**) - **Speech-to-Text Analysis** (**51%**) Infercall supports all three of the features reviewers value most: **Voice Recognition**, **Automatic Transcription**, and **Speech-to-Text Analysis**. Together, these capabilities help businesses capture spoken input accurately, convert conversations into searchable text, and review speech data for trends and insights, allowing teams to document interactions more efficiently and make faster, better-informed decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Audio Capture Record audio or import/upload audio files Automatic Transcription Use AI to convert voice into text automatically Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Infercall 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Audio Capture: Record audio or import/upload audio files - Automatic Transcription: Use AI to convert voice into text automatically - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Transfer: Transfers live calls to other agents - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Online Booking: Book meetings and appointments through a website or digital platform - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Secure Data Storage: Securely stores data to prevent data loss or breaches - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Voice Mail: Computer-based system that allows users to send and receive voice messages - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10035605/Infercall/pricing/) Starter Plan $5.00 Flat Rate,Per Month It includes: - Books jobs, quotes rates, qualifies leads - 1 phone number included (local number included) - Full call transcript + summary after every conversation - Real-time voice AI — conversational, not TTS - Basic analytics - Email support Standard Plan $49.00 Flat Rate,Per Month It includes: - 500 AI minutes @ 9.8¢/min - Additional minutes @ 9.8¢/min — no overage markup - Books jobs, quotes rates, qualifies leads - Full call transcript + summary after every conversation - 3 phone numbers included - Knowledge base - Priority support Business Plan $149.00 Flat Rate,Per Month It includes: - 1,750 AI minutes @ 8.5¢/min - Additional minutes @ 8.5¢/min — no overage markup - Books jobs, quotes rates, qualifies leads - Full call transcript + summary after every conversation - 3 phone numbers included - CRM integrations - No contracts. Cancel anytime. Enterprise Plan Contact vendor for details It includes: - Unlimited minutes - Dedicated support - Custom integrations - Service Level Agreements (SLAs) - On-premise options ## Integrations [ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.