# Infercall Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Infercall Software - reviews, pricing plans, popular comparisons to other Speech Recognition products and more.

Source: https://www.capterra.com/p/10035605/Infercall

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# 

 Infercall Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Infercall

## What is Infercall?

Infercall is an AI-powered virtual receptionist that answers business calls around the clock. Users can set up a working AI agent with its own phone number. The tool optimizes response time for natural conversation, handles 10 simultaneous calls per agent, and provides knowledge base integration (upload docs, URLs, PDFs). It also assists with call transcription with sentiment analysis, keyword-triggered escalation to humans, and more. Key features include real-time analytics dashboard and GDPR compliance with full data export.

## What is Infercall used for?

[Speech Recognition](https://www.capterra.com/speech-recognition-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Infercall?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://infercall.com&name=Infercall)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Infercall

0.0

VS.

[4.8 (139)](https://www.capterra.com/p/167966/Sonix/reviews/)

Starting Price

$5

Flat Rate, Per Month

Starting Price

$22

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (220)

Value For Money

0.0 (0)

Value For Money

4.7 (202)

Customer Service

0.0 (0)

Customer Service

4.8 (211)

## Infercall alternatives

[4.5 (2)](https://www.capterra.com/p/142054/Speechmatics/#reviews)

Starting price

$0.03

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)

[4.7 (220)](https://www.capterra.com/p/198507/Talkatoo/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198507/Talkatoo/)

[Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)

[4.7 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/)

Starting price

$8.33

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/251933/Transkriptor/)

[Dragon Professional Individual](https://www.capterra.com/p/251641/Dragon-Professional-Individual/)

[4.0 (240)](https://www.capterra.com/p/251641/Dragon-Professional-Individual/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/251641/Dragon-Professional-Individual/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Audio Capture

Record audio or import/upload audio files

Automatic Transcription

Use AI to convert voice into text automatically

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Reporting

Track and report on all incoming and outgoing calls

Infercall 20 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Record audio or import/upload audio files

Use AI to convert voice into text automatically

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Transfers live calls to other agents

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Use AI to generate content in the form of text, images, videos, etc.

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Securely stores data to prevent data loss or breaches

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Analyze, correct, and monitor speech for transcriptions or recordings

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Computer-based system that allows users to send and receive voice messages

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

## Pricing

Free Trial

Starter Plan

$5.00

Flat Rate,Per Month

It includes:

-   100 minutes included
-   1 phone number included (local number included)
-   Basic analytics
-   Email support

Standard Plan

$49.00

Flat Rate,Per Month

It includes:

-   1,000 minutes included
-   1 phone number included
-   Knowledge base
-   Priority support

Business Plan

$149.00

Flat Rate,Per Month

It includes:

-   3,500 minutes included
-   3 phone numbers included
-   CRM integrations
-   Phone support

## Integrations

[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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