# Awaitra Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Awaitra Software - reviews, pricing plans, popular comparisons to other Waitlist products and more. Source: https://www.capterra.com/p/10035626/Awaitra --- # Awaitra Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Awaitra ## What is Awaitra? Awaitra is a queue management software designed to enhance customer service and streamline operations. It offers electronic ticketing for digital check-ins, eliminating physical lines, and supports online scheduling with automated reminders via multiple communication channels. Customers can join virtual queues remotely and receive real-time updates on their position and wait times. The platform integrates with messaging systems for seamless communication, keeping customers informed. Businesses can customize queues by service type or priority and access analytics for operational insights. Awaitra also includes self-service kiosks for autonomous registration and multi-channel notifications for effective communication. With comprehensive queue management features, Awaitra helps organizations improve efficiency and elevate the customer experience. ## What is Awaitra used for? [Waitlist](https://www.capterra.com/waitlist-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Awaitra?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mupisystems.com.br&name=Awaitra) ## FAQs about Awaitra Overview ### What company size and specific industries is Awaitra built for? Awaitra is designed for organizations of all sizes across healthcare facilities, retail stores, banks, restaurants, government agencies, logistics operations, and event organizers. It fits businesses and public-sector teams that need a solution for day-to-day operations in customer-facing, regulated, or coordination-heavy environments. Features and Usability ### What are the key features of Awaitra? Awaitra offers alerts and notifications, including email alerts, email reminders, and mobile alerts, plus waiting time tracking and queue management for monitoring customer flow. It also includes a customer database, communication management, reminders, and third-party integration to connect with other systems. Pricing ### How much does it cost and what fees or limitations are included? Awaitra starts at $9 per month for the Basic plan, with an Advanced plan at $39 per month and an Intermediate plan at $19 per month. A free version and free trial are available. The Free tier includes 1 Call Panel, 1 Service Point, and 1 User. Getting Started and Support ### What training and onboarding options does Awaitra offer? Awaitra provides documentation to help teams get started. This written material gives users a reference for setup steps, feature explanations, and general product guidance that can be reviewed as needed during onboarding and later use. Getting Started and Support ### What customer support options does Awaitra offer? Awaitra offers email/help desk and chat support. Those are the only support channels listed for the product, so users can contact the team through either route for assistance. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Email Alerts Receive and/or send email notifications for urgent updates, requests, or other information Email Reminders Reminders sent via email Mobile Alerts Notifications via mobile devices Awaitra 10 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage and track all internal and external communication conducted via calls, email, text, or chat A collection of customer information such as contact details, demographics, previous interactions, etc. Receive and/or send email notifications for urgent updates, requests, or other information Reminders sent via email Notifications via mobile devices Monitor wait time and abandonment for incoming requests that have not been routed Timed notification for any upcoming task, deadline, appointment, or activity Addition of necessary external data, applications, tools, or features Estimated waiting time in the queue ## Pricing Free Trial Free Version Basic $9.00 Flat Rate,Per Month It includes: - 4 Users - 2 Service Points - 1 Call Panel Intermediate $19.00 Flat Rate,Per Month It includes: - 8 Users - 4 Service Points - 2 Call Panels Advanced $39.00 Flat Rate,Per Month It includes: - 20 Users - 10 Service Points - 5 Call Panels ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.