# Awaitra Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Awaitra Software - reviews, pricing plans, popular comparisons to other Waitlist products and more.

Source: https://www.capterra.com/p/10035626/Awaitra

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# 

 Awaitra Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Awaitra

## What is Awaitra?

Awaitra is a queue management software designed to enhance customer service and streamline operations. It offers electronic ticketing for digital check-ins, eliminating physical lines, and supports online scheduling with automated reminders via multiple communication channels. Customers can join virtual queues remotely and receive real-time updates on their position and wait times. The platform integrates with messaging systems for seamless communication, keeping customers informed. Businesses can customize queues by service type or priority and access analytics for operational insights. Awaitra also includes self-service kiosks for autonomous registration and multi-channel notifications for effective communication. With comprehensive queue management features, Awaitra helps organizations improve efficiency and elevate the customer experience.

## What is Awaitra used for?

[Waitlist](https://www.capterra.com/waitlist-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$9

Flat Rate, Per Month

Free trial  
available

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Do you work for Awaitra?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mupisystems.com.br&name=Awaitra)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Email Alerts

Receive and/or send email notifications for urgent updates, requests, or other information

Email Reminders

Reminders sent via email

Mobile Alerts

Notifications via mobile devices

Awaitra 9 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage and track all internal and external communication conducted via calls, email, text, or chat

A collection of customer information such as contact details, demographics, previous interactions, etc.

Receive and/or send email notifications for urgent updates, requests, or other information

Reminders sent via email

Notifications via mobile devices

Monitor wait time and abandonment for incoming requests that have not been routed

Addition of necessary external data, applications, tools, or features

Estimated waiting time in the queue

## Pricing

Free Trial

Free Version

Basic

$9.00

Flat Rate,Per Month

It includes:

-   4 Users
-   2 Service Points
-   1 Call Panel

Intermediate

$19.00

Flat Rate,Per Month

It includes:

-   8 Users
-   4 Service Points
-   2 Call Panels

Advanced

$39.00

Flat Rate,Per Month

It includes:

-   20 Users
-   10 Service Points
-   5 Call Panels

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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