# ScanQueue Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ScanQueue Software - reviews, pricing plans, popular comparisons to other Waitlist products and more. Source: https://www.capterra.com/p/10035667/ScanQueue --- # ScanQueue Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) ScanQueue ## What is ScanQueue? ScanQueue is a QR-based virtual queue and waitlist management system designed for hospitality and service-based businesses. It allows customers to join a queue by scanning a QR code using their smartphone, without downloading an application. Once added to the virtual waitlist, customers can view their live queue position and estimated wait time, enabling them to wait remotely rather than in a physical line. Automated SMS notifications alert customers as their turn approaches, helping reduce missed turns and front-desk interruptions. For staff, ScanQueue provides a centralized dashboard to manage queues in real time. Employees can add walk-in customers manually, generate QR tickets, adjust queue order, and control customer flow during peak periods. ScanQueue is designed to improve operational efficiency, reduce perceived wait times, and enhance the overall customer experience while requiring minimal setup and no customer-facing app installation. ## What is ScanQueue used for? [Waitlist](https://www.capterra.com/waitlist-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ScanQueue?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tugadot.com/&name=ScanQueue) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ScanQueue 0.0 VS. [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $429 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (82) Value For Money 0.0 (0) Value For Money 4.7 (62) Customer Service 0.0 (0) Customer Service 4.7 (71) ## ScanQueue alternatives [4.7 (66)](https://www.capterra.com/p/177074/TablesReady/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (63)](https://www.capterra.com/p/152494/Waitwhile/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [5.0 (2)](https://www.capterra.com/p/232255/Queue-IT/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (24)](https://www.capterra.com/p/165480/SevenRooms/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer Accounts Record customer information, purchase history, and other notes Customer Activity Tracking A report showing what actions customers perform Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. For Restaurants Serves restaurants ScanQueue 20 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage and track all internal and external communication conducted via calls, email, text, or chat Record customer information, purchase history, and other notes A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Serves restaurants Specific for use in spas and salons Notifications via mobile devices Ability that lets customers add themselves to a publicly available waitlist Monitor wait time and abandonment for incoming requests that have not been routed Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Check-in and out via a mobile device or kiosk Send messages via SMS Estimated waiting time in the queue Track the position in queue in real-time ## Pricing Free Trial Free Version Growth $99.00 Flat Rate,Per Month It includes: - Up To 500 Customers Per Day - 500 SMS Included - Advanced Analytics - Custom Branding Pro $249.00 Flat Rate,Per Month It includes: - Up To 2,000 Customers Per Day - 1,400 SMS Included - Multi-Location Support - Dedicated Support - API Access ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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