# ScanQueue Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ScanQueue Software - reviews, pricing plans, popular comparisons to other Waitlist products and more. Source: https://www.capterra.com/p/10035667/ScanQueue --- # ScanQueue Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ScanQueue ## What is ScanQueue? ScanQueue is a digital waitlist app that replaces paper signup sheets and crowded lobbies. Customers scan a QR code to join the waitlist from their own phone, with no app to download. Each guest sees their live position and estimated wait, then gets an automatic WhatsApp or SMS alert when their turn is near, so they can wait anywhere and return on time. Staff run the waitlist from one real time dashboard: add walk-ins manually, reorder guests, message customers, and call the next party with a single tap. Built in analytics track wait times, no-show rates, and peak periods. ScanQueue fits restaurants, barbershops, salons, clinics, retail, and events that take walk-ins. Setup takes minutes, with a free plan and paid plans from $49 per month. The result is shorter perceived waits, fewer walkaways, and staff focused on serving customers. ## What is ScanQueue used for? [Waitlist](https://www.capterra.com/waitlist-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ScanQueue?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tugadot.com/&name=ScanQueue) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ScanQueue 0.0 VS. [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $429 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (95) Value For Money 0.0 (0) Value For Money 4.7 (75) Customer Service 0.0 (0) Customer Service 4.7 (84) ## ScanQueue alternatives [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (66)](https://www.capterra.com/p/177074/TablesReady/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [5.0 (2)](https://www.capterra.com/p/232255/Queue-IT/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [WaitWell](https://www.capterra.com/p/236054/WaitWell/) [4.8 (95)](https://www.capterra.com/p/236054/WaitWell/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236054/WaitWell/) ## FAQs about ScanQueue Overview ### What company size and specific industries is ScanQueue built for? ScanQueue is designed for small to mid-sized businesses in customer-facing service industries, including restaurants, cafes, salons, clinics, retail stores, barbershops, events, venues, hotels, hospitality businesses, and wellness services. It suits organizations that manage visitor, client, or guest queues in busy service environments. Features and Usability ### What are the key features of ScanQueue? ScanQueue includes queue management and public waitlist tools, plus self check-in/check-out and registration management for visitor intake. It also offers customer database and customer accounts, waiting time tracking and waitlist status tracking, real-time data and reporting, alerts/notifications, SMS messaging, reminders, and mobile alerts for restaurants, salons, and spas. Pricing ### How much does it cost and what fees or limitations are included? ScanQueue starts with a free version and free trial, then offers the Growth plan at $99 per month and the Pro plan at $249 per month. Starter pricing is not listed. Growth includes 500 SMS and up to 500 customers per day; Pro includes 1,400 SMS and up to 2,000 customers per day. Getting Started and Support ### What training and onboarding options does ScanQueue offer? ScanQueue provides documentation for teams getting started with the product. Documentation gives users written reference material for setup, feature review, and step-by-step guidance when needed. Getting Started and Support ### What customer support options does ScanQueue offer? ScanQueue provides email/help desk, FAQ/forum, knowledge base, and chat support. No reviewer feedback about support experience is available, so response times, helpfulness, and common frustrations cannot be summarized from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Calendar Management Track and manage schedules and meetings via an integrated calendar Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer Accounts Record customer information, purchase history, and other notes ScanQueue 32 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Record customer information, purchase history, and other notes A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Receive and/or send email notifications for urgent updates, requests, or other information Reminders sent via email Serves restaurants Specific for use in spas and salons Use AI to generate content in the form of text, images, videos, etc. Notifications via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Arrange tasks based on the level of priority or urgency Ability that lets customers add themselves to a publicly available waitlist Monitor wait time and abandonment for incoming requests that have not been routed Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Check-in and out via a mobile device or kiosk Send messages via SMS Addition of necessary external data, applications, tools, or features Estimated waiting time in the queue Track the position in queue in real-time ## Pricing Free Trial Free Version Growth $99.00 Flat Rate,Per Month It includes: - Up To 500 Customers Per Day - 500 SMS Included - Advanced Analytics - Custom Branding Pro $249.00 Flat Rate,Per Month It includes: - Up To 2,000 Customers Per Day - 1,400 SMS Included - Multi-Location Support - Dedicated Support - API Access Essential $49.00 Flat Rate,Per Month ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.