--- title: "DESKERIO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DESKERIO Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/10035682/DESKERIO/" page_type: "product" language: "en" --- # DESKERIO Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) DESKERIO ## What is DESKERIO? DESKERIO is remote access software for secure and reliable support, functioning as a screen-sharing tool for computer maintenance and presentations online. It works seamlessly across firewalls after downloading, with no installation needed for on-demand support. Connections are established using a simple 9-digit session PIN shared via phone, email, or chat. The software offers full remote control with local mouse and keyboard, integrated file transfer, and multi-monitor support, enabling users to switch between desktops during sessions. The DESKERIO Launchpad, accessible via join.support, provides a streamlined starting point for remote support. Operating globally through multiple data centers, DESKERIO ensures secure and easy-to-use remote access for screen sharing and control. ## What is DESKERIO used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Project Management](https://www.capterra.com/project-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $16.9 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DESKERIO?[Manage this product listing](https://www.g2.com/products/deskerio/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DESKERIO 0.0 VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $16.9 per user, per month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (11,624) Value For Money 0.0 (0) Value For Money 4.8 (8,222) Customer Service 0.0 (0) Customer Service 4.6 (7,515) ## DESKERIO alternatives [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) Highest Rated [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/112011/Zoho-Assist/) ## FAQs about DESKERIO Overview ### What company size and specific industries is DESKERIO built for? DESKERIO is designed for organizations of many sizes that need support for IT administration or customer care, including public administration, healthcare providers, service industries, and industrial sectors. The product fits teams in operational environments where service management and administrative support are important. Features and Usability ### What are the key features of DESKERIO? DESKERIO offers chat and messaging, real-time chat, screen sharing, and collaboration tools for remote communication. It also includes remote access/control, remote monitoring and management, unattended access, remote update/installation, file sharing and file transfer, a self service portal, and troubleshooting functions for support tasks. Pricing ### How much does it cost and what fees or limitations are included? DESKERIO starts at $16.9 per user per month for the SOLO plan, which includes 1 licensed user and 1 channel. The PRO plan costs $44.9 per user per month for 10 licensed users, and SCALE costs $89.9 per user per month for 100 licensed users. A free trial is available. Getting Started and Support ### What training and onboarding options does DESKERIO offer? DESKERIO provides documentation as its training option. This written material gives teams a reference for product setup, feature guidance, and step-by-step instructions during onboarding and ongoing use. Getting Started and Support ### What customer support options does DESKERIO offer? DESKERIO provides a FAQ/forum and a knowledge base for customer support. These self-service channels give users a place to find answers and browse help articles when setting up or troubleshooting the product. ## Features AI summary Based on 6,446 Project Management reviews Not all Remote Support products cover every must-have feature. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Remote Access/Control** (**61%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**44%**) - **Unattended Access** (**50%**) DESKERIO supports **Remote Access/Control** and **Unattended Access**, so teams can connect to devices directly and manage systems even when end users are not available. However, it does not include **Access Controls/Permissions**. Instead, it offers **Screen Sharing** (**46%**) and **Chat/Messaging** (**48%**), which give support staff other ways to guide users visually and communicate in real time, helping businesses resolve issues faster and keep remote support work organized. Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more File Transfer Move files across different systems or networks Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling DESKERIO 12 features ### All Features - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Screen Sharing: Digitally share screen view with others - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Unattended Access: Manage computers located anywhere without the remote customer present at the other end --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10035682/DESKERIO/pricing/) SOLO $16.90 Per User,Per Month It includes: - 1 Licensed User - 1 Channel - 1 Concurrent Session per Channel - 5 Managed Devices (feature expected availability mid-Q2/2026) - Integrated Remote Desktop Viewer - Remote control with mouse and keyboard - Clipboard bidirectional - Multi-Monitor Support - File-Transfer - 24/7 email support - Multi-factor authentication via Authenticator App (TOTP) PRO $44.90 Per User,Per Month It includes: - 10 Licensed Users - 1 Channel - 3 Concurrent Sessions per Channel - 50 Managed Devices (feature expected availability mid-Q2/2026) SCALE $89.90 Per User,Per Month It includes: - 100 Licensed Users - 3 Channels - 5 Concurrent Sessions per Channel - 250 Managed Devices (feature expected availability mid-Q2/2026) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.