--- title: "CTRL/Dossier Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CTRL/Dossier Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/10035713/CTRL-File/" page_type: "product" language: "en" --- # CTRL/Dossier Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CTRL/Dossier ## What is CTRL/Dossier? CTRL/File is XRM software that centralizes relationship management for businesses, creating a unified corporate database where team members access accurate information, eliminating scattered contact details. It streamlines task management with personalized dashboards for team members and oversight for supervisors. Its planner functionality offers advanced features like availability searches, absence tracking, and capacity optimization, integrating with Outlook, Teams, and Google Calendar. CTRL/File also provides structured document management, organizing digital files with customizable classification systems. ## What is CTRL/Dossier used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Document Management](https://www.capterra.com/document-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CTRL/Dossier?[Manage this product listing](https://www.g2.com/products/ctrl-dossier/claim_requests/new?auto=true) ## CTRL/Dossier Overview Updated September 2026 AI summary CTRL/Dossier provides organizations of all sizes with a knowledge base platform designed to centralize, manage, and retrieve company information. Offering features such as a content library, full text search, dashboards, and user management, it also supports document storage, mobile access, and text editing. Deployment options include cloud, SaaS, web-based, and Windows environments. ## FAQs about CTRL/Dossier Overview ### What company size and specific industries is CTRL/Dossier built for? CTRL/Dossier is designed for businesses of all sizes that need a central system for relationship management. The vendor description does not name specific industries, so the product appears aimed at organizations across sectors that want to organize and manage business relationships in one place. Features and Usability ### What are the key features of CTRL/Dossier? CTRL/Dossier offers content management features including a content library, document storage, full-text search, and text editing. It also includes knowledge management tools, a self-service portal, dashboard views, user management, and a mobile interface for accessing and organizing content. Getting Started and Support ### What training and onboarding options does CTRL/Dossier offer? CTRL/Dossier provides documentation for training and onboarding. Documentation gives teams written reference material for learning product features, reviewing setup steps, and checking usage details as needed. Getting Started and Support ### What customer support options does CTRL/Dossier offer? CTRL/Dossier provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels let users submit questions, check common answers, and find self-service guidance. No reviewer feedback about support quality is available, so response times, helpfulness, and common frustrations cannot be assessed. ## Features AI summary Based on 2,719 Document Management reviews Capterra reviewers highlight these as the features buyers value most when choosing knowledge base software: - **Knowledge Management** (**54%** of reviewers rated this feature as critical) - **Knowledge Base Management** (**56%**) - **Content Management** (**52%**) CTRL/Dossier supports **Knowledge Management** and **Content Management**, helping teams organize information and maintain accurate content across internal resources. However, it does not include **Knowledge Base Management**. Instead, it offers other important features that reviewers also value, including **Full Text Search** (**41%**), **Text Editing** (**42%**), and **Document Storage** (**39%**). These features provide teams with faster access to information, easier content updates, and a central place to keep documents, helping businesses improve knowledge sharing and day-to-day efficiency. Content Library Centralized repository to store content and assets Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Document Capture Scan, move or upload electronic files within the software's repository Document Management Store, manage, and track all electronic documents in a centralized location Document Storage Store and organize documents in a centralized system Full Text Search Search for specific words or phrases within a document or database CTRL/Dossier 11 features ### All Features - Content Library: Centralized repository to store content and assets - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Capture: Scan, move or upload electronic files within the software's repository - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Mobile Interface: A way of interacting with a mobile application using items such as windows, icons, and menus - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Text Editing: Edit text as needed - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.