# TELUS Collaborative Health Record Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TELUS Collaborative Health Record Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more. Source: https://www.capterra.com/p/10035832/TELUS-Collaborative-Health-Record --- # TELUS Collaborative Health Record Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) TELUS Collaborative Health Record ## What is TELUS Collaborative Health Record? TELUS Collaborative Health Record (CHR) is a configurable EMR and clinic management platform for Canadian healthcare organizations. It supports end‑to‑end workflows, including charting, scheduling, referrals/waitlists, and access to a library of managed clinical templates. CHR add‑ons extend capabilities with advanced analytics, built‑in payment solutions and eClaims, mobile access, and patient‑facing tools (patient app, Qnaires, virtual care and online booking). TELUS supports onboarding with EMR migration services plus eLearning and instructor‑led training. ## What is TELUS Collaborative Health Record used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TELUS Collaborative Health Record?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.telus.com&name=TELUS Collaborative Health Record) ## FAQs about TELUS Collaborative Health Record Overview ### What company size and specific industries is TELUS Collaborative Health Record built for? TELUS Collaborative Health Record is designed for Canadian primary care clinics, specialty clinics, and multi-disciplinary healthcare organizations, serving operations from single-site practices to enterprise deployments. It fits healthcare providers that need a collaborative health record system across small, growing, and large clinic environments. Features and Usability ### What are the key features of TELUS Collaborative Health Record? TELUS Collaborative Health Record offers EMR/EHR, charting, and patient records management for clinical documentation, along with scheduling, reminders, and workflow management for daily operations. It also includes messaging, video conferencing, patient engagement, claims management, electronic payments, mobile access, and real-time data monitoring. Getting Started and Support ### What training and onboarding options does TELUS Collaborative Health Record offer? TELUS Collaborative Health Record provides documentation and videos to help teams get started. Documentation supports self-paced reference for setup and feature review, while videos offer visual guidance for learning key workflows and checking steps as needed. Getting Started and Support ### What customer support options does TELUS Collaborative Health Record offer? TELUS Collaborative Health Record provides email/help desk and phone support. Support is presented through direct contact channels, but no reviewer feedback is available to describe response times, helpfulness, or common frustrations. Users should expect assistance through those listed options only. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Document Management Store, manage, and track all electronic documents in a centralized location Electronic Payments Electronically collect payments for goods or services EMR/EHR Create and securely store digital patient records TELUS Collaborative Health Record 21 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Create and securely store digital patient records Use AI to generate content in the form of text, images, videos, etc. Communicate using messages within the system Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Allows medical providers to engage patients in a variety of ways to ensure their health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Receive data and information in real time Active monitoring of systems, applications, or networks Timed notification for any upcoming task, deadline, appointment, or activity Plan availability and assign specific time slots for tasks and resources Connect with meeting participants remotely over video Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.