# Inform AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Inform AI Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more. Source: https://www.capterra.com/p/10035863/Inform-AI/reviews --- # Inform AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Inform AI ## What is Inform AI? Meet Inform AI — a powerful, hands-free review automation + customer insights dashboard. Inform is an AI-driven reputation management platform for Google Reviews that helps you reply faster, stay consistent, and understand what customers are really saying—without living in your inbox. Built to scale from a single location to a growing chain. Key features: • AI-generated review replies (Auto-Reply or Assisted) • Custom brand voice settings • Weekly summary insights + store performance report • Sentiment analysis + trending feedback topics • Multi-location dashboard with admin view • “Single pane of glass” ORM dashboard for reputation management Want a calmer week and a stronger review presence? Inform turns review management into a weekly, automated routine. Book a demo: informreviews.net ## What is Inform AI used for? [Reputation Management](https://www.capterra.com/reputation-management-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Inform AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://informreviews.net&name=Inform AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Inform AI 5.0 (1) VS. [4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $39.99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (1,201) Value For Money 5.0 (1) Value For Money 4.5 (832) Customer Service 5.0 (1) Customer Service 4.6 (837) ## Inform AI alternatives Highest Rated [5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Responses 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Generative AI 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Use AI to generate content in the form of text, images, videos, etc. Negative Feedback Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Scoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically calculate score after the assessment Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Inform AI 15 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatic reply functionality for incoming messages Evaluating strengths and weaknesses of companies with the same target audience Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customize data fields to support various needs and use cases Use AI to generate content in the form of text, images, videos, etc. Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Identify, track, and respond to negative feedback View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Automatically calculate score after the assessment Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create, save, and re-purpose templates for emails, forms, etc. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Single Store $39.99 Flat Rate,Per Month It includes: - Weekly Store Summary - Phrases to Avoid/Mention - Unlimited AI Responses - Unlimited Templated Responses - Automated Replies - In-Dashboard Reviews - Single store Multi-store $149.99 Flat Rate,Per Month It includes: - Weekly Store Summary - Weekly Org Summary - Phrases to Avoid/Mention - Unlimited AI Responses - Unlimited Templated Responses - Automated Replies - In-Dashboard Reviews - Up to 5 stores Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Muhammad A. Store Marketing Manager Food & Beverages ### "AI-forward reputation management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2026 Pros Good value for money reputation software, with an AI-forward angle on AI insights, AI voices and AI automations Cons It's a young team and startup still, so have had some issues take time to resolve, but they care deeply and work hard with attention to detail at their current scale. Switched from [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Cheaper and much more tailored to Google responses, which I needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)