--- title: "dima Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about dima Software - reviews, pricing plans, popular comparisons to other Social Listening Tools products and more." source_url: "https://www.capterra.com/p/10035901/dima/" page_type: "product" language: "en" --- # dima Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) dima ## What is dima? dima is an Arabic-First Media Monitoring and Social Listening Copilot built for Marketing, PR & Brand experts. The product caters to Marketing agencies, PR and Comms agencies, and Enterprises in GCC and MENA who all share a need of Arabic-First and Dialect-Specific Media Monitoring. dima tracks, analyzes, and reports on traditional and social media channels. Popular use cases include: Public Relations, Crisis Management, Market Insights, Influencer Marketing and Competitor Benchmarking. ## What is dima used for? [Social Listening Tools](https://www.capterra.com/social-listening-tools-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for dima?[Manage this product listing](https://www.g2.com/products/dima/claim_requests/new?auto=true) ## dima Overview Updated September 2026 AI summary dima is a social listening tool for organizations of all sizes, offering features such as trend analysis, keyword filtering, and multi-channel data collection. It enables teams to monitor social media, track brands and competitors, analyze sentiment, and visualize data. With AI-powered analytics and flexible deployment options, dima supports data-driven communication and marketing decisions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### dima 5.0 (5) VS. [### YouScan](https://www.capterra.com/p/173036/YouScan/) [4.9 (124)](https://www.capterra.com/p/173036/YouScan/reviews/) Starting Price $0.01 Flat Rate, Per Month Starting Price $499 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.8 (124) Value For Money 5.0 (5) Value For Money 4.6 (117) Customer Service 5.0 (5) Customer Service 5.0 (122) ## dima alternatives Highest Rated [Blabla](https://www.capterra.com/p/10032849/Blabla/) [5.0 (9)](https://www.capterra.com/p/10032849/Blabla/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10032849/Blabla/) [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) [4.2 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/277011/Brandwatch/) [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) [4.4 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121447/Sprout-Social/) [Allmond](https://www.capterra.com/p/10041479/Allmond/) [5.0 (6)](https://www.capterra.com/p/10041479/Allmond/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10041479/Allmond/) [View all alternatives](https://www.capterra.com/p/10035901/dima/alternatives/) ## FAQs about dima Overview ### What company size and specific industries is dima built for? dima is designed for PR agencies, marketing agencies, digital marketing agencies, and enterprises in the GCC and MENA regions. It also fits organizations that focus on Arabic media monitoring, making it suitable for agency teams and larger regional businesses with communications and media tracking needs. Features and Usability ### What are the key features of dima? dima includes AI Copilot, AI/Machine Learning, and Natural Language Processing for analyzing social data, plus Social Media Monitoring, Brand Tracking, and Competitor Monitoring. It also offers Audience Analytics, Campaign Analytics, Sentiment Analysis, Trend Analysis, and Reporting/Analytics, along with Dashboard, Data Visualization, API, and Data Import/Export. Getting Started and Support ### What training and onboarding options does dima offer? dima provides live online sessions, documentation, and videos to support team training. Live online sessions allow guided instruction, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs that users can consult during onboarding and later use for self-paced reference. Getting Started and Support ### What customer support options does dima offer? dima provides email/help desk, FAQ/forum, phone support, and chat. These support channels give users multiple ways to seek help and find answers, but there is no reviewer feedback available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 255 Social Listening Tools reviews Capterra data shows that buyers of Social Listening Tools rank the following features as their top priorities: - **Trend Analysis** (**45%** of reviewers rated this feature as critical) - **Keyword Filtering** (**44%**) - **Multi-Channel Data Collection** (**52%**) dima supports all three of the features reviewers rate most important: **Trend Analysis**, **Keyword Filtering**, and **Multi-Channel Data Collection**. Together, these capabilities help businesses spot emerging conversations, focus on the most relevant mentions, and gather insights across platforms, allowing teams to track brand perception, respond faster to market shifts, and make better-informed decisions. Keyword Filtering 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Monitor and collect information from social media based on specific keywords Sentiment Analysis 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Categorize emotions expressed and identify if they are positive, negative or neutral Reporting/Analytics 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data AI Copilot 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Multi-Account Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage and post content across multiple social media accounts and platforms simultaneously AI/Machine Learning 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data dima 23 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Brand Tracking: Monitor social media posts or web that mention a particular brand - Campaign Analytics: Track and interpret campaign performance metrics - Competitor Monitoring: Track activity of your competitors - Content Discovery: Automated identification of relevant content for future sharing and reposting - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Multi-Channel Data Collection: Collect information from multiple sources - Natural Language Processing: Process and analyze human language in text or audio form - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance --- Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 5.0 (5) Free Trial Saas $0.01 Flat Rate,Per Month Value for money 5.0 (5) 5.0 Based on 5 reviews ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MR Mahmoud R. Marketing Specialist Food & Beverages ### "An Efficient AI-Powered Platform for Media Monitoring and Social Listening" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2026 My overall experience with dima has been very positive. The platform makes media monitoring more organized and efficient, while its AI-powered insights and reporting tools help PR and communications teams understand coverage, monitor brand perception, and identify potential issues more quickly. Pros It combines social listening, media monitoring, and audience intelligence in one user-friendly platform. Tracking conversations across social and traditional media is straightforward, while the reporting tools transform large amounts of data into clear, actionable insights. Cons I would like to see more engagement features, particularly the ability to respond to social media comments and direct messages directly from the platform. This would make the monitoring and communication workflow more complete. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KA Kanzy A. media monitoring Online Media ### "A Reliable AI Partner for Smarter Media Monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 3, 2026 Overall, my experience with Dima has been very positive. It saves time, provides fast and accurate insights, and makes media monitoring and reporting much more efficient. Pros Fast reporting, accurate insights, easy access to information, and strong real-time monitoring capabilities. Dima helps simplify complex media monitoring tasks, saves time, and makes it easier to identify important trends and coverage quickly. Cons Nothing significant so far; Dima is continuously improving, and I’m looking forward to more customization and advanced features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director of Client Relations Consumer Goods ### "Accurate, user-friendly and great cross-platform coverage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2026 above-expectations, it's embedded in our daily operations across different departments from customer care, marketing, even our social media agency depends on it now. Pros User-friendly, Accurate sentiment analysis and social listening coverage. Great service and time-saving! Cons It's focused on listening, I can't moderate or interact with my direct messages or comments from my social media pages. Switched from [Meltwater](https://www.capterra.com/p/123153/Meltwater/) dima is more accurate and powerful in the region of focus. Accurate sentiment analysis, more coverage across different social media platforms and more post types covered on the platform. Also, better customer service and easily accessible support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Mohammed A. Senior Media Monitoring Public Relations and Communications ### "A Reliable and Continuously Evolving Monitoring Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2026 My overall experience with Dima has been very positive. The platform effectively meets my day-to-day monitoring needs, and I appreciate its continuous development and improvements. It also takes our feedback and perspectives into consideration, which makes the platform more flexible and aligned with our workflow. Pros One of the key strengths of dima is its continuous monitoring of crises and any negative issues related to the client. This enables the client to identify potential issues quickly and respond in a timely and proactive manner. Cons So far, I haven’t encountered any significant or tangible issues with Dima. Despite handling different languages and dialects, the platform has generally met my expectations and supported my daily monitoring needs effectively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nada A. Media Monitoring Senior Consultant Public Relations and Communications ### "Positive Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2026 dima does really save my time .. It's a very user-friendly and supportive tool. Reports that take an hour to be done could take just 15 minutes. Pros Ease of Use Social Listening Conversation Insights Newspapers analysis Topic Mentions Customer Support Conversation Insights Cons It can not pick bloomberg's and reuters' articles till now. The need to add each and every social media article to the monitoring screen. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 10, 2026 Thanks Nada, appreciate the review! What we're building with dima is a media monitoring & social listening tool for experts like yourself that can be reliable and of value to you! Super glad you find dima useful in your daily media monitoring and social listening activities. We look forward to future feedback that we can use to continue building and improving your experience with dima. Thanks! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.