--- title: "hi ai Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about hi ai Software - reviews, pricing plans, popular comparisons to other Other Artificial Intelligence (AI) Software products and more." source_url: "https://www.capterra.com/p/10035990/hi-ai/" page_type: "product" language: "en" --- # hi ai Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) hi ai ## What is hi ai? hi ai is an email automation software that generates personalized customer service replies in seconds. The system integrates with Gmail and Outlook while utilizing advanced language models to maintain brand consistency in communications. hi ai connects with Google Sheets and Excel, allowing access to real-time data such as inventory levels and order information when crafting responses. The platform employs end-to-end encryption and follows a zero email storage policy to protect user data. The email automation tool streamlines support processes through instant reply generation and template functionality. The system enables businesses to maintain control over their communications while improving efficiency in handling customer inquiries. ## What is hi ai used for? [Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for hi ai?[Manage this product listing](https://www.g2.com/products/hi-ai/claim_requests/new?auto=true) ## hi ai Overview Updated September 2026 AI summary hi ai provides cloud-based artificial intelligence tools for small businesses seeking to enhance customer support operations. With features such as AI Copilot, generative AI, natural language processing, spell check, tone selection, and multi-language support, it helps teams manage customer inquiries and text editing. Additional capabilities include a rich text editor, templates, search, and integration with Google Sheets. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### hi ai 0.0 VS. [### AlpacaRelay](https://www.capterra.com/p/10040149/AlpacaRelay/) [5.0 (16)](https://www.capterra.com/p/10040149/AlpacaRelay/#reviews) Starting Price $25 Flat Rate, Per Month Starting Price $19 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (16) Value For Money 0.0 (0) Value For Money 4.8 (16) Customer Service 0.0 (0) Customer Service 5.0 (16) ## hi ai alternatives [BoardLens](https://www.capterra.com/p/10051554/BoardLens/) [5.0 (4)](https://www.capterra.com/p/10051554/BoardLens/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10051554/BoardLens/) [Volumental](https://www.capterra.com/p/10042692/Volumental/) [5.0 (3)](https://www.capterra.com/p/10042692/Volumental/#reviews) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10042692/Volumental/) [Pollo AI](https://www.capterra.com/p/10035900/Pollo-AI/) [4.9 (134)](https://www.capterra.com/p/10035900/Pollo-AI/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10035900/Pollo-AI/) [Four-Leaf](https://www.capterra.com/p/10040246/Four-Leaf/) [4.0 (2)](https://www.capterra.com/p/10040246/Four-Leaf/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 50% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10040246/Four-Leaf/) ## FAQs about hi ai Overview ### What company size and specific industries is hi ai built for? hi ai is designed for customer support teams at small, mid-sized, and larger companies, especially in e-commerce and service-based businesses. It fits organizations that need help managing customer questions and support operations across those sectors. Features and Usability ### What are the key features of hi ai? hi ai offers AI Copilot, Generative AI, and Natural Language Processing for text assistance, along with Autocorrect, Spell Check, and Tone Selection for editing control. It also includes a Rich Text Editor, Search, Templates, and Multi-Language support, plus Distinct AI Functionality for niche applications. Pricing ### How much does it cost and what fees or limitations are included? hi ai starts at a free version, with the Business Plan at $25 per month for unlimited emails, up to 5 email accounts, Google Sheets integration, Tracking API integration, and ChatGPT training. The Enterprise Plan costs $240 per year and supports up to 50 email accounts, with 2 months free. Getting Started and Support ### What training and onboarding options does hi ai offer? hi ai provides documentation to support team onboarding and product reference. Documentation gives users written materials for reviewing setup steps, checking feature details, and finding guidance as needed. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does hi ai offer? hi ai provides email/help desk support, a FAQ/forum, and a knowledge base. These resources give users written guidance and a place to look up common questions, though no reviewer feedback is available here to describe response speed, staff helpfulness, or support-related frustrations. ## Features AI summary Based on 4,411 Other Artificial Intelligence (AI) Software reviews Capterra reviewers highlight these as the features buyers value most when choosing an AI Writing Assistant: - **Automated Text Generation** (**43%** of reviewers rated this feature as critical) - **Spell Check** (**44%**) - **Grammar Check** (**41%**) hi ai includes **Spell Check**, which helps users catch writing mistakes before content is shared or published. However, it does not offer **Automated Text Generation** or **Grammar Check**. Instead, it provides other features that reviewers also consider important, including **Natural Language Processing** (**40%**) and **Text Editing** (**39%**). These features help businesses refine written content, improve readability, and maintain clearer communication, allowing teams to produce more polished work with less manual effort. ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10035990/hi-ai/pricing/) Business Plan $25.00 Flat Rate,Per Month It includes: - Send unlimited emails - Up to 5 email accounts - Google Sheets integration - Tracking API integration - Train and fine-tune ChatGPT models Enterprise Plan $240.00 Flat Rate,Per Year It includes: - Send unlimited emails - Up to 50 email accounts - Google Sheets integration - Tracking API integration - Train and fine-tune ChatGPT models ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.