--- title: "AI Receptionist Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AI Receptionist Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10036016/AI-Receptionist/" page_type: "product" language: "en" --- # AI Receptionist Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) AI Receptionist ## What is AI Receptionist? AI Receptionist is an automated phone assistant that manages calls, filtering spam, booking appointments, and answering questions in multiple languages. This allows business owners to focus on core operations. Its multilingual capabilities ensure professional conversations with diverse callers. The software includes Boss Mode for call briefings and smart call screening that requests transfer permission. It integrates with VoIP systems via SIP protocol without hardware changes. The system supports in-call image sharing for better issue resolution and maintains SMS communication with the same intelligence as calls.AI Receptionist upholds a professional image with customizable AI voices and personality traits aligned with brand expectations. The dashboard offers call analytics and activity tracking to monitor performance and caller trends. ## What is AI Receptionist used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $14 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AI Receptionist?[Manage this product listing](https://www.g2.com/products/callbird-ai-receptionist/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AI Receptionist 0.0 VS. [4.7 (2,748)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $14 Flat Rate, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (2,718) Value For Money 0.0 (0) Value For Money 4.6 (2,493) Customer Service 0.0 (0) Customer Service 4.7 (2,618) ## AI Receptionist alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (136)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about AI Receptionist Overview ### What company size and specific industries is AI Receptionist built for? AI Receptionist is designed for freelancers, consultants, solopreneurs, and service professionals, with use across veterinary practices, legal services, bakeries, and schools. It fits small businesses and individual operators that need reception support in client-facing environments. Features and Usability ### What are the key features of AI Receptionist? AI Receptionist offers AI/Machine Learning, Natural Language Processing, and Speech Recognition for handling spoken and text-based interactions. Core capabilities also include Transfers/Routing, Business Process Automation, and Personalization, plus an Activity Dashboard, Knowledge Management, API access, and Code-free Development for configuring receptionist workflows. Pricing ### How much does it cost and what fees or limitations are included? AI Receptionist starts at $14 per month for the Essential plan, with Starter at $39, Solopreneur at $99, and Business at $199. A free trial is available. Essential includes 3 months of data storage, 60 voice minutes, and 24/7 AI phone support; Starter adds calendar scheduling and priority support. Getting Started and Support ### What training and onboarding options does AI Receptionist offer? AI Receptionist provides in-person training and documentation to help teams get started. In-person sessions support direct guidance during setup and early use, while documentation offers written reference material for reviewing features, steps, and product information as needed. Getting Started and Support ### What customer support options does AI Receptionist offer? AI Receptionist offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support is described only through these channels, with no reviewer feedback available to indicate response times, helpfulness, or common frustrations. ## Features AI summary Based on 733 Virtual Assistant reviews Capterra data shows that buyers of virtual assistant software rank the following features as their top priorities: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) AI Receptionist includes **Speech Recognition** and **Natural Language Processing**, giving teams the ability to capture spoken input accurately and respond to customer requests in a more natural way. However, it does not include **Conversation Intelligence**. These features help businesses handle conversations more efficiently, improve response quality, and provide teams with tools to manage customer interactions with less manual effort. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Analytics Tools for the systematic analysis of various types of data or statistics API Application programming interface that allows for integration with other systems/databases Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language AI Receptionist 15 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Scheduling: Plan availability and assign specific time slots for tasks and resources - Speech Recognition: Train your system to interpret and transcribe voice messages - Transfers/Routing: Transfer queries and organize messages between agents - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036016/AI-Receptionist/pricing/) Essential $14.00 Flat Rate,Per Month It includes: - 60 voice minutes/month - 30 transfers - 30 SMS out, 60 SMS in, 5 MMS in - Spam filtering - Multilingual support (50+ languages) - Boss Mode, AI instructions (10), basic LLM reasoning, custom voice selection (10 voices) - FAQ & text knowledge base - 3 months of data storage - Basic KPIs analytics - Dedicated phone number, existing number forwarding - Email support, 24/7 AI phone support, direct founder support Starter $39.00 Flat Rate,Per Month It includes: - 60 voice minutes/month - Advanced AI Voice - Advanced AI Reasoning - Google Calendar Integration - Audio Transcripts - FAQ, file, URL & text knowledge base - Priority support - Multiple Contact Notifications - 2 Contacts Solopreneur $99.00 Flat Rate,Per Month It includes: - 200 voice minutes/month - 100 transfers - 100 SMS out, 200 SMS in, 25 MMS in - Daily and real-time notifications (SMS & email) - Advanced LLM reasoning, personality customization (5 traits) - FAQ, file, URL & text knowledge base - Google Calendar integration - 6 months of data storage - Enhanced KPIs & trends analytics - Priority support Business $199.00 Flat Rate,Per Month It includes: - 400 voice minutes/month - 200 transfers - 200 SMS out, 400 SMS in, 50 MMS in - Includes all Solopreneur features plus: Multi-number call transfer, multiple contact notifications - Contact management (20 contacts), linked accounts (5 team members), team call management - SIP/VoIP transfers - AI knowledge suggestions, system emails (internal team alerts) - 2 years of data storage - Full advanced analytics ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.