--- title: "AI Receptionist Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AI Receptionist Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10036016/AI-Receptionist/" page_type: "product" language: "en" --- # AI Receptionist Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) AI Receptionist ## What is AI Receptionist? AI Receptionist is an automated phone assistant that manages calls, filtering spam, booking appointments, and answering questions in multiple languages. This allows business owners to focus on core operations. Its multilingual capabilities ensure professional conversations with diverse callers. The software includes Boss Mode for call briefings and smart call screening that requests transfer permission. It integrates with VoIP systems via SIP protocol without hardware changes. The system supports in-call image sharing for better issue resolution and maintains SMS communication with the same intelligence as calls.AI Receptionist upholds a professional image with customizable AI voices and personality traits aligned with brand expectations. The dashboard offers call analytics and activity tracking to monitor performance and caller trends. ## What is AI Receptionist used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $14 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AI Receptionist?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ai-receptionist.com/&name=AI Receptionist) ## AI Receptionist Overview Updated August 2026 AI summary AI Receptionist is a cloud-based virtual assistant designed for small businesses seeking automated phone answering and client interaction support. It combines AI, natural language processing, and speech recognition to manage calls, route inquiries, and personalize responses. Additional features include business process automation, customer engagement tools, knowledge management, and an activity dashboard, with API and code-free development options available. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AI Receptionist 0.0 VS. [4.8 (73)](https://www.capterra.com/p/229303/Wing/reviews/) Starting Price $14 Flat Rate, Per Month Starting Price $699 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (821) Value For Money 0.0 (0) Value For Money 4.7 (760) Customer Service 0.0 (0) Customer Service 4.8 (782) ## AI Receptionist alternatives [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (821)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.8 (109)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) [Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.5 (551)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/5923/Celoxis/) ## FAQs about AI Receptionist Overview ### What company size and specific industries is AI Receptionist built for? AI Receptionist is designed for solopreneurs, freelancers, and service professionals, as well as small organizations in veterinary care, legal services, bakeries, and schools. It suits businesses that need phone answering support in client-facing settings where calls and inquiries are part of daily operations. Features and Usability ### What are the key features of AI Receptionist? AI Receptionist offers natural language processing, speech recognition, and AI/machine learning for handling interactions, plus transfers/routing for directing calls or requests. Its catalog also includes an activity dashboard, knowledge management, customer engagement, personalization, business process automation, API access, and code-free development. Pricing ### How much does it cost and what fees or limitations are included? AI Receptionist starts at $14 per month for the Essential plan, with Starter at $39, Solopreneur at $99, and Business at $199. A free trial is available. Plan limits include storage, SMS, transfers, voice minutes, contacts, and support levels, varying by tier. Getting Started and Support ### What training and onboarding options does AI Receptionist offer? AI Receptionist provides in person training and documentation to help teams get started. In person sessions support guided instruction with a trainer, while documentation gives written reference material for setup, feature review, and ongoing use. Getting Started and Support ### What customer support options does AI Receptionist offer? AI Receptionist provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. User experience with support is not described here because no reviewer feedback about support is available, so the available channels are the only confirmed details. ## Features AI summary Based on 607 Virtual Assistant reviews Capterra reviewers highlight these features as the top priorities when choosing virtual assistant software: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**38%**) AI Receptionist includes **Speech Recognition** and **Natural Language Processing**, but it does not offer **Conversation Intelligence**. With **Speech Recognition**, teams can capture spoken input accurately, while **Natural Language Processing** helps the system understand caller intent and respond more effectively. Together, these features help businesses handle voice interactions more efficiently, providing teams with tools to improve responsiveness and manage customer conversations with less manual effort. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content AI Receptionist 12 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Speech Recognition: Train your system to interpret and transcribe voice messages - Transfers/Routing: Transfer queries and organize messages between agents - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036016/AI-Receptionist/pricing/) Essential $14.00 Flat Rate,Per Month It includes: - 60 voice minutes/month - 30 transfers - 30 SMS out, 60 SMS in, 5 MMS in - Spam filtering - Multilingual support (50+ languages) - Boss Mode, AI instructions (10), basic LLM reasoning, custom voice selection (10 voices) - FAQ & text knowledge base - 3 months of data storage - Basic KPIs analytics - Dedicated phone number, existing number forwarding - Email support, 24/7 AI phone support, direct founder support Starter $39.00 Flat Rate,Per Month It includes: - 60 voice minutes/month - Advanced AI Voice - Advanced AI Reasoning - Google Calendar Integration - Audio Transcripts - FAQ, file, URL & text knowledge base - Priority support - Multiple Contact Notifications - 2 Contacts Solopreneur $99.00 Flat Rate,Per Month It includes: - 200 voice minutes/month - 100 transfers - 100 SMS out, 200 SMS in, 25 MMS in - Daily and real-time notifications (SMS & email) - Advanced LLM reasoning, personality customization (5 traits) - FAQ, file, URL & text knowledge base - Google Calendar integration - 6 months of data storage - Enhanced KPIs & trends analytics - Priority support Business $199.00 Flat Rate,Per Month It includes: - 400 voice minutes/month - 200 transfers - 200 SMS out, 400 SMS in, 50 MMS in - Includes all Solopreneur features plus: Multi-number call transfer, multiple contact notifications - Contact management (20 contacts), linked accounts (5 team members), team call management - SIP/VoIP transfers - AI knowledge suggestions, system emails (internal team alerts) - 2 years of data storage - Full advanced analytics ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.