--- title: "Voxworks Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Voxworks Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/10036060/Voxworks/" page_type: "product" language: "en" --- # Voxworks Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Voxworks ## What is Voxworks? Voxworks is an AI-powered voice automation platform that streamlines business communication. The system features compliant outbound batch calling for delivering customised messages to large audiences, and a virtual receptionist that handles incoming calls, routes them appropriately, and delivers personalised responses. The platform integrates with your existing business systems to facilitate automatic data flow. Advanced analytics capabilities provide insights into call patterns and customer behavior, allowing for strategic optimisation. With carrier-grade data security, local support, and scalability, the system can accommodate all requirements from Australian SMEs and enterprises. Voxworks offers a user-friendly interface that simplifies implementation across organizations. By combining AI voice technology with locally-hosted telephony, the platform enhances communication efficiency and customer engagement for businesses. ## What is Voxworks used for? [Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/)[IVR](https://www.capterra.com/ivr-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$0.7 Usage Based, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voxworks?[Manage this product listing](https://www.g2.com/products/voxworks/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voxworks 0.0 VS. [4.8 (5)](https://www.capterra.com/p/147166/Argus/#reviews) Starting Price A$0.7 Flat Rate, Per Month Starting Price $2500 Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.2 (16) Value For Money 0.0 (0) Value For Money 4.4 (16) Customer Service 0.0 (0) Customer Service 5.0 (16) ## Voxworks alternatives Highest Rated [AlpacaRelay](https://www.capterra.com/p/10040149/AlpacaRelay/) [5.0 (16)](https://www.capterra.com/p/10040149/AlpacaRelay/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10040149/AlpacaRelay/) [BoardLens](https://www.capterra.com/p/10051554/BoardLens/) [5.0 (4)](https://www.capterra.com/p/10051554/BoardLens/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10051554/BoardLens/) [Volumental](https://www.capterra.com/p/10042692/Volumental/) [5.0 (3)](https://www.capterra.com/p/10042692/Volumental/#reviews) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10042692/Volumental/) [Pollo AI](https://www.capterra.com/p/10035900/Pollo-AI/) [4.9 (134)](https://www.capterra.com/p/10035900/Pollo-AI/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10035900/Pollo-AI/) ## FAQs about Voxworks Overview ### What company size and specific industries is Voxworks built for? Voxworks is designed for organizations in real estate, property management, automotive, insurance, medical, wholesale, financial services, hospitality, education, and government. The vendor description does not specify a company size, so it appears aimed at businesses and public-sector organizations across these sectors. Features and Usability ### What are the key features of Voxworks? Voxworks offers AI/Machine Learning, Natural Language Processing, and Chatbot capabilities for niche applications and specialized or emerging use cases. Its feature set also includes a distinct AI functionality layer and an activity dashboard for monitoring interactions and system activity. Pricing ### How much does it cost and what fees or limitations are included? Voxworks starts at A$0.70 per usage on the Pay As You Go plan, which includes 100 free minutes and charges A$0.70/minute after that. Agency costs A$300/month for 750 minutes, Growth is A$750/month for 2,000 minutes, and Professional is A$2,000/month for 6,000 minutes. A free trial is available. Integrations ### Which third-party tools and platforms does Voxworks integrate with? Voxworks integrates with 10 third-party tools and platforms, including calendar, CRM, accounting, messaging, and automation apps. Key integrations include Calendly, Google Calendar, Microsoft 365, Microsoft Bookings, Salesforce Sales Cloud, Salesforce Service Cloud, Stripe, WhatsApp, Xero, Zapier, Zoho CRM, Zoho Calendar, MYOB Business, Make, monday.com AI Work Platform, and n8n.io. Getting Started and Support ### What training and onboarding options does Voxworks offer? Voxworks provides live online training and documentation to help teams get started. Live online sessions offer guided instruction and direct interaction, while documentation gives written reference material for self-paced review and ongoing support. Getting Started and Support ### What customer support options does Voxworks offer? Voxworks provides email/help desk, FAQ/forum, knowledge base, and phone support. Support materials give users multiple ways to get help and find answers. No reviewer feedback is available here to describe response times, helpfulness, or common frustrations with support. ## Features AI summary Based on 1,134 IVR reviews Capterra reviewers highlight these as the features that matter most when choosing a Conversational AI Platform: - **Chatbot** (**56%** of reviewers rated this feature as critical) - **API** (**49%**) - **Lead Capture** (**63%**) Voxworks supports **Chatbot** but does not offer **API** or **Lead Capture**. Its **Chatbot** functionality gives teams a direct way to automate conversations, respond to common questions, and maintain consistent customer interactions at scale, helping businesses handle inquiries more efficiently and provide faster support across digital channels. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Distinct AI Functionality Have features and use cases that do not fit into existing AI software categories Niche Application Address unique or niche requirements not covered by mainstream software solutions Specialized or Emerging Capabilities Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making Voxworks 4 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Distinct AI Functionality: Have features and use cases that do not fit into existing AI software categories - Niche Application: Address unique or niche requirements not covered by mainstream software solutions - Specialized or Emerging Capabilities: Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036060/Voxworks/pricing/) Pay As You Go (PAYG) A$0.70 Usage Based,One Time It includes: - 100 free minutes included - 5 industry template call scripts Agency A$300.00 Flat Rate,Per Month It includes: - 750 minutes included - Up to 10 users per team - 10 industry template call scripts Growth (Popular Plan) A$750.00 Flat Rate,Per Month It includes: - 2,000 minutes included - 10 industry template call scripts Professional A$2,000 Flat Rate,Per Month It includes: - 6,000 minutes included - 20 call scripts included - Dedicated support manager ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.