--- title: "LoyaltyX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LoyaltyX Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10036061/LoyaltyX/" page_type: "product" language: "en" --- # LoyaltyX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) LoyaltyX ## What is LoyaltyX? LoyaltyX is a WooCommerce points and rewards plugin designed to boost repeat business. It rewards customers for actions like purchases, reviews, referrals, and birthdays through multiple earning methods and redemption options. The plugin includes an automated referral program where customers share unique links to earn points for new buyers. A tier system with badges and rewards promotes ongoing engagement, while points expiration adds urgency. Automated email notifications keep users updated on points. LoyaltyX offers analytics tools to track program performance and a customer dashboard showing points balance, earning opportunities, rewards, and history. It integrates with WooCommerce My Account pages and provides shortcodes for displaying points anywhere. ## What is LoyaltyX used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $139 Flat Rate, Per Year Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LoyaltyX?[Manage this product listing](https://www.g2.com/products/loyaltyx-woocommerce-points-and-rewards/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LoyaltyX 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $139 Flat Rate, Per Year Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## LoyaltyX alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Smile.io](https://www.capterra.com/p/169446/Smile-io/) [4.9 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169446/Smile-io/) ## FAQs about LoyaltyX Overview ### What company size and specific industries is LoyaltyX built for? LoyaltyX is designed for retail businesses of all sizes, especially fashion retailers, health and wellness shops, electronics stores, home and garden retailers, arts and crafts suppliers, and food and beverage merchants. It fits companies that sell consumer goods and want a loyalty program tailored to retail and specialty commerce. Features and Usability ### What are the key features of LoyaltyX? LoyaltyX offers a loyalty program with rewards points, rewards management, coupons, and discount management, plus customer segmentation, customer profiles, and customer history. It also includes campaign management, campaign analytics, multi-campaign support, referral tracking, email marketing, alerts/notifications, and a member portal with mobile access. Pricing ### How much does it cost and what fees or limitations are included? LoyaltyX starts at $139 per year for the 1 Site License, which includes all features, priority support, and unlimited updates. A free version is available, and higher flat-rate plans cost $599 per year for 5 sites and $799 per year for 10 sites. Getting Started and Support ### What training and onboarding options does LoyaltyX offer? LoyaltyX provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature review, while videos offer visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does LoyaltyX offer? LoyaltyX offers Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. No reviewer feedback is available here to assess response times, helpfulness, or common frustrations, so support experience cannot be described beyond the listed channels. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) LoyaltyX supports **Loyalty Program** and **Rewards Management**, giving businesses the tools to run loyalty initiatives and manage customer incentives in one system. However, it does not offer **Third-Party Integrations**. Instead, it provides **Member Portal** (**31%**), which gives customers a dedicated place to view activity and rewards details. Together, these features help businesses strengthen repeat engagement and provide teams with a clearer way to manage loyalty experiences. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer History Access previous interactions or concerns to maintain customer relationships Customer Profiles Record customer information, purchase history, and other notes LoyaltyX 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Referral Tracking: Log and store the source of contacts/leads - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members --- ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10036061/LoyaltyX/pricing/) 1 Site License $139.00 Flat Rate,Per Year It includes: - Use on 1 website - All features included - Unlimited updates - Priority support 5 Sites License $599.00 Flat Rate,Per Year It includes: - Use on 5 websites - All features included - Unlimited updates - Priority support 10 Sites License $799.00 Flat Rate,Per Year It includes: - Use on 10 websites - All features included - Unlimited updates - Priority support ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.