# LoyaltyX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LoyaltyX Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/10036061/LoyaltyX --- # LoyaltyX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) LoyaltyX ## What is LoyaltyX? LoyaltyX is a WooCommerce points and rewards plugin designed to boost repeat business. It rewards customers for actions like purchases, reviews, referrals, and birthdays through multiple earning methods and redemption options. The plugin includes an automated referral program where customers share unique links to earn points for new buyers. A tier system with badges and rewards promotes ongoing engagement, while points expiration adds urgency. Automated email notifications keep users updated on points. LoyaltyX offers analytics tools to track program performance and a customer dashboard showing points balance, earning opportunities, rewards, and history. It integrates with WooCommerce My Account pages and provides shortcodes for displaying points anywhere. ## What is LoyaltyX used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $139 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LoyaltyX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://devdiggers.com/&name=LoyaltyX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LoyaltyX 0.0 VS. [4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $139 Flat Rate, Per Year Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,745) Value For Money 0.0 (0) Value For Money 4.9 (3,371) Customer Service 0.0 (0) Customer Service 4.9 (3,431) ## LoyaltyX alternatives [4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Smile.io](https://www.capterra.com/p/169446/Smile-io/) [4.9 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169446/Smile-io/) ## FAQs about LoyaltyX Overview ### What company size and specific industries is LoyaltyX built for? LoyaltyX is designed for retailers in fashion, health and wellness, electronics, home and garden, arts and crafts, and food and beverage. It suits businesses of different sizes within these sectors, especially companies looking to manage customer loyalty in retail environments. Features and Usability ### What are the key features of LoyaltyX? LoyaltyX offers loyalty program and membership management, plus rewards management, rewards points, coupons, and discount management. It also includes customer profiles, customer segmentation, and customer history for targeting, along with campaign management, campaign analytics, email marketing, referral tracking, alerts/notifications, and a member portal. Pricing ### How much does it cost and what fees or limitations are included? LoyaltyX starts at $139 per year for the 1 Site License, with all features included, priority support, unlimited updates, and use on 1 website. The 5 Sites License costs $599 per year, the 10 Sites License costs $799 per year, and a free version is available. Getting Started and Support ### What training and onboarding options does LoyaltyX offer? LoyaltyX provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support self-paced learning and step-by-step viewing of key tasks. Getting Started and Support ### What customer support options does LoyaltyX offer? LoyaltyX offers email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written help for common questions and account issues. No reviewer feedback on support experience is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer History Access previous interactions or concerns to maintain customer relationships Customer Profiles Record customer information, purchase history, and other notes LoyaltyX 20 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Track products that are for sale at a reduced price or part of coupon promotions Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Games or game-like elements to track progress and reward accomplishments Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Manage multiple campaigns in one system Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Design, communicate, and distribute incentives to perform a specific action Log and store the source of contacts/leads Strategize and implement rewards for returning customers, employees and other members ## Pricing Free Version 1 Site License $139.00 Flat Rate,Per Year It includes: - Use on 1 website - All features included - Unlimited updates - Priority support 5 Sites License $599.00 Flat Rate,Per Year It includes: - Use on 5 websites - All features included - Unlimited updates - Priority support 10 Sites License $799.00 Flat Rate,Per Year It includes: - Use on 10 websites - All features included - Unlimited updates - Priority support ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.