# Voipcom AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Voipcom AI Software - reviews, pricing plans, popular comparisons to other Speech Analytics products and more. Source: https://www.capterra.com/p/10036079/Voipcom-AI --- # Voipcom AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Voipcom AI ## What is Voipcom AI? Voipcom AI is a call analysis platform that turns business phone conversations into actionable insights. It creates structured call summaries highlighting key decisions and follow-ups while analyzing sentiment to assess interaction tone. Calls are scored using customizable performance metrics tailored to various call types. The platform includes a custom prompt engine to extract data points like trends and objections. Its CRM integration syncs call details and action items with existing systems. A virtual assistant handles call answering, appointment booking, and lead qualification. Compatible with most VoIP systems, Voipcom AI requires no infrastructure changes. It offers transcription services with export options and supports custom development for specialized workflows. By converting verbal communication into structured data, it enables businesses to maximize the value of their call information. ## What is Voipcom AI used for? [Speech Analytics](https://www.capterra.com/speech-analytics-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voipcom AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://voipcom.ai&name=Voipcom AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voipcom AI 0.0 VS. [5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $35 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (342) Value For Money 0.0 (0) Value For Money 4.9 (303) Customer Service 0.0 (0) Customer Service 5.0 (325) ## Voipcom AI alternatives [4.7 (7)](https://www.capterra.com/p/10011014/CallAI/reviews/) Starting price $49.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Rilla](https://www.capterra.com/p/10016798/Rilla/) [4.8 (342)](https://www.capterra.com/p/10016798/Rilla/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016798/Rilla/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Audio Capture Record audio or import/upload audio files Automatic Call Distribution Distribute/route/connect calls Automatic Transcription Use AI to convert voice into text automatically Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Voipcom AI 39 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Record audio or import/upload audio files Distribute/route/connect calls Use AI to convert voice into text automatically Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Organize and group data or items based on various criteria Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Computer-telephony integration is the use of computers to manage telephone calls Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Alter the layout and content of reports Protect sensitive data for digital privacy Receive and/or send email notifications for urgent updates, requests, or other information Compliant with HIPAA, which sets standards for sensitive patient data protection Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Process and analyze human language in text or audio form Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Systematic evaluation of various aspects of a project or service to prevent defects or issues Analyze and gain insights into data in real-time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Enables users to search, access, and retrieve information from the system's database without needing technical assistance or support Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Analyze, correct, and monitor speech for transcriptions or recordings Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data ## Pricing Free Trial AI Analysis Suite $35.00 Per User,Per Month It includes: - Smart Call Summaries - Sentiment & Scoring - Custom Prompt Engine - Call Transcription & Export - All CRM Integrations ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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