# CollaborationRoom.ai Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CollaborationRoom.ai Software - reviews, pricing plans, popular comparisons to other Employee Monitoring products and more. Source: https://www.capterra.com/p/10036093/CollaborationRoom-ai --- # CollaborationRoom.ai Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CollaborationRoom.ai ## What is CollaborationRoom.ai? CollaborationRoom.ai is contact center management software enabling continuous collaboration via video, audio, and screen sharing. Supervisors gain real-time visibility into agent activity and receive smart alerts for issues like agent distress or security concerns. They can address problems through in-platform chat and private calls. Agents access coaching resources and connect with team members, while training sessions streamline onboarding and development. AI-driven security features detect threats like unauthorized phone use or shoulder surfing and support privacy with blurred or virtual backgrounds. The platform supports remote and in-person operations, offering analytics to track performance and identify improvements. Implementation is quick, and the software operates on flexible month-to-month contracts. ## What is CollaborationRoom.ai used for? [Employee Monitoring](https://www.capterra.com/employee-monitoring-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CollaborationRoom.ai?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://collaborationroom.ai/&name=CollaborationRoom.ai) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CollaborationRoom.ai 5.0 (3) VS. [4.6 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.7 (526) Value For Money 5.0 (3) Value For Money 4.5 (469) Customer Service 5.0 (3) Customer Service 4.6 (444) ## CollaborationRoom.ai alternatives [4.6 (420)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/) Starting price $6.39 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (137)](https://www.capterra.com/p/172028/Employee-Monitoring-Software-and-Time-Tracking-Solution/reviews/) Starting price $6.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (176)](https://www.capterra.com/p/142813/Workpuls/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [DeskTime](https://www.capterra.com/p/168660/DeskTime/) [4.5 (526)](https://www.capterra.com/p/168660/DeskTime/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168660/DeskTime/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Activity Monitoring 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Monitor and track what your employees are doing Real-Time Reporting 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Active reporting of data and metrics Remote Monitoring & Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Idle Time Monitoring 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and report on times with no activity Screen Activity Recording 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Capture what is happening on a computer screen Browsing History 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important See what internet pages were visited by users CollaborationRoom.ai 17 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track visitors'/audience's responses across web pages and other optimized content See what internet pages were visited by users Monitor and track what your employees are doing Track employee schedules, availability, and performance across projects and tasks Information, data and reports that are being tracked over time Track and report on times with no activity Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Receive data and information in real time Active reporting of data and metrics Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Capture what is happening on a computer screen Measure and track time including hours worked and paid time off (PTO) Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (3) 5.0 Based on 3 reviews ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BA Betty A. Director, Customer Experience Outsourcing/Offshoring ### "The only solution I found to work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2026 Collaboration Room is a strong solution for organizations seeking a reliable, easy‑to‑use collaboration and engagement platform for back‑office teams. Beyond the technology itself, the supporting team truly elevates the experience — offering ongoing guidance, best practices, and dependable support that is uncommon in this space. This combination of functionality, service, and value makes Collaboration Room a standout choice. Pros I spent some time trying to find a solution for employee engagement for back office functions and it took over a year to find this solution. Here are some comments overall: Customer Support Customer support is one of Collaboration Room’s strongest differentiators. The team is consistently helpful, informative, and highly responsive. What truly stands out is their willingness to share best practices and provide hands‑on guidance, not only during implementation but well after go‑live. Continued support post‑implementation is rare in this industry, and the Collaboration Room team has remained engaged, accessible, and genuinely invested in our success. Value for Money Collaboration Room delivers strong value for money, particularly for back‑office teams where employee engagement tools are limited or often overly complex. After evaluating several options, this was one of the few solutions that truly met the needs of non‑front‑line, operational staff without unnecessary features or excess cost. The functionality provided aligns well with day‑to‑day operational needs, making it a practical and cost‑effective investment. Employee Productivity Collaboration Room has had a positive impact on employee productivity by centralising collaboration, communication, and accountability in one place. Teams are better aligned, more engaged during working hours, and able to collaborate more effectively across functions. Cons There were very few cons as this solution worked the best for our needs. The only one I can think of is that some reports were a bit cumbersome to understand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Allison L. Loans Manager Consumer Services ### "Live Visibility = Live Performance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2026 CollaborationRoom.ai has been a powerful tool for real-time visibility and instant team communication. It’s elevated how I monitor performance, coach agents on the spot, and stay connected with my team all in one place. Pros What I liked most about CollaborationRoom.ai is the real-time visibility it gives me into my team’s activity. I can monitor my agents live, see exactly what they’re working on, and step in immediately when needed. The ability to communicate with individuals or the entire team in real time makes coaching and support much more efficient. It creates a strong sense of control, transparency, and instant collaboration that’s incredibly valuable for managing performance. Bonus I have used there login session for payroll which is great for accountability. Cons One limitation is that not all functionality fully supports our operational needs, particularly for workforce management. For example, our WFM team is unable to monitor all agents in a single unified view and must switch between multiple rooms, which impacts efficiency. Secondly would be sleep detection alert Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MO Michael O. Training Manager Telecommunications ### "Remote Call Center gives two thumbs up!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 Awesome experience! Feel like they are a huge factor in our business now and will continue to be in the future. They listen, take our feedback, and have implemented many ideas/changes that we have requested. The ease of use for new users and the value for the money is unmatched. Pros Ease of remote managing - I can see/assist/converse with reps in multiple different locations easily. Shifting from in-office to remote would have been impossible without Collaboration Room and it allowed us to maintain a high level of employee productivity. It also helps us retain that 'team' feeling even though we are working from home now. Cons Only con is that internet strength can impact individuals (Not something Collaboration Room can affect - more of an internal issue). Good thing is that their Customer Support is wonderful - shout out to \[sensitive content hidden\]! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2026 Hi Michael, thank you for taking the time to share this thoughtful review. We’re grateful to hear that CollaborationRoom.ai has helped your team make the shift from in-office to remote while maintaining productivity and preserving that important team feeling. It also means a lot to hear your feedback on our ease of use, value, and customer support. We truly appreciate your partnership, your ideas, and the opportunity to support your team. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)