# CollaborationRoom.ai Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CollaborationRoom.ai Software - reviews, pricing plans, popular comparisons to other Employee Monitoring products and more.

Source: https://www.capterra.com/p/10036093/CollaborationRoom-ai

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# 

 CollaborationRoom.ai Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CollaborationRoom.ai

## What is CollaborationRoom.ai?

CollaborationRoom.ai is contact center management software enabling continuous collaboration via video, audio, and screen sharing. Supervisors gain real-time visibility into agent activity and receive smart alerts for issues like agent distress or security concerns. They can address problems through in-platform chat and private calls. Agents access coaching resources and connect with team members, while training sessions streamline onboarding and development. AI-driven security features detect threats like unauthorized phone use or shoulder surfing and support privacy with blurred or virtual backgrounds. The platform supports remote and in-person operations, offering analytics to track performance and identify improvements. Implementation is quick, and the software operates on flexible month-to-month contracts.

## What is CollaborationRoom.ai used for?

[Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for CollaborationRoom.ai?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://collaborationroom.ai/&name=CollaborationRoom.ai)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CollaborationRoom.ai

5.0 (1)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.7 (526)

Value For Money

5.0 (1)

Value For Money

4.5 (469)

Customer Service

5.0 (1)

Customer Service

4.6 (444)

## CollaborationRoom.ai alternatives

[4.6 (420)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/)

Starting price

$6.39

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (137)](https://www.capterra.com/p/172028/Employee-Monitoring-Software-and-Time-Tracking-Solution/reviews/)

Starting price

$6.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (156)](https://www.capterra.com/p/142813/Workpuls/reviews/)

Starting price

$6.40

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (116)](https://www.capterra.com/p/94390/BrowseReporter/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Activity Monitoring

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor and track what your employees are doing

Idle Time Monitoring

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and report on times with no activity

Real-Time Reporting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

Remote Monitoring & Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

CollaborationRoom.ai 17 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track visitors'/audience's responses across web pages and other optimized content

See what internet pages were visited by users

Monitor and track what your employees are doing

Track employee schedules, availability, and performance across projects and tasks

Information, data and reports that are being tracked over time

Track and report on times with no activity

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Receive data and information in real time

Active reporting of data and metrics

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Capture what is happening on a computer screen

Measure and track time including hours worked and paid time off (PTO)

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MO

Michael O.

Training Manager

Telecommunications

### "Remote Call Center gives two thumbs up!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2026

Awesome experience! Feel like they are a huge factor in our business now and will continue to be in the future. They listen, take our feedback, and have implemented many ideas/changes that we have requested. The ease of use for new users and the value for the money is unmatched.

Pros

Ease of remote managing - I can see/assist/converse with reps in multiple different locations easily. Shifting from in-office to remote would have been impossible without Collaboration Room and it allowed us to maintain a high level of employee productivity. It also helps us retain that 'team' feeling even though we are working from home now.

Cons

Only con is that internet strength can impact individuals (Not something Collaboration Room can affect - more of an internal issue). Good thing is that their Customer Support is wonderful - shout out to \[sensitive content hidden\]!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 31, 2026

Hi Michael, thank you for taking the time to share this thoughtful review. We’re grateful to hear that CollaborationRoom.ai has helped your team make the shift from in-office to remote while maintaining productivity and preserving that important team feeling. It also means a lot to hear your feedback on our ease of use, value, and customer support. We truly appreciate your partnership, your ideas, and the opportunity to support your team.

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